1. Farmers Insurance - David Reese

    1. Farmers Insurance - David Reese

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    Farmers Insurance - David Reese

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm
    Updated over 3 months ago

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    Andy Roethele - State Farm Insurance Agent - Happy Birthday!

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    Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

    From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today

    Allstate Insurance: Mark Tucker - Allstate Insurance

    Allstate Insurance: Mark Tucker

    (2 reviews)

    Just run away from them, they are all terrible. Everything is fine ,while they are taking your…read moremoney, if you ask for it (roof) problems arise for the next 7 months.

    I was previously with Chad Wall agency and loved them. Mark Tucker took over about a year or so ago…read moreand my experience has been varied. I've dealt with Nikki a few times. She was the original reason that I did not want to switch. Excellent customer service. It is just too bad that Mark Tucker and her supporting agents at the corporate office don't have her back. I had a terrible experience with my towing coverage which resulted in me having to get my own tow (advice by one of their in office agents). This bill was about $100 over my $120 allowance. Nikki tried to help but said her corporate office continued to hang up on her and that Mark would be calling me. This went on for a few WEEKS. Evidently Mark has sciatic pain and that somehow prevents him from doing what he says with his agents and his customers. It still has not been resolved to my satisfaction and I STILL have not gotten a call from Mark. Just plenty of calls from Nikki giving me new excuses as to why he hasn't called. The in-office agents are very nice. It's just too bad that they don't have the support they need. I have THREE policies with this company. They have a pretty good price, and I haven't found lower yet. I tried to switch Allstate offices so I could give my business to someone that deserved it, but evidently I cannot do that either.

    Farmers Insurance - David Reese - insurance - Updated July 2026

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