I was first introduced to Karmen when I moved to Williamston and was added to an existing policy…read more But when my situation changed, Karmen was quick to help me find the best solutions for my auto and renters insurance needs. She facilitated every change with efficiency and would contact me when there was any change in my policy. I've not felt so valued as a customer as I've been with Janus Insurance. Karmen is amazing! Thank you!

We recently transitioned our home, auto, life and umbrella policies to Janus Insurance Agency. With…read moretwo young drivers, finding cost effective auto insurance was no small feat. Lisa and Jason worked diligently to find competitive rates while not compromising coverage. Shortly after making the switch, our son hit a deer. As soon as Lisa and Jason learned of the accident, they immediately got to work processing the claim, even working through challenges with the rental car agency on our behalf. Lisa stayed in contact throughout the entire process ensuring things were handled timely. I have never experienced such personal care and attention. The Deisler Family

Chelsea was AMAZING at helping me with getting my quote and insurance policy set up!!!read more

I would leave a zero star if possible. They raised my rates like all insurers do so I switched to a…read moredifferent provider. Part of the switching process is a email confirming the cancel. That's where it went south. I sent it off to .......@allstate.com immediately and assumed I was done. Soon after I started a 12x7 shift at work and was way too busy to check my billing as most of my stuff was set to auto. 4 months goes by before I see the bill was still being takin out.Long story short they wouldn't accept a copy of email with date that they knew I called in to cancel and records of new insurance from that date so they essentially stole 1600$ and refuse to give it back. I will never do Bussiness with Allstate again they are crooks.

Michael and his agency have been absolutely amazing to work with. They are very responsive and make…read moresure your both on the same page!

From the owner: Our mission is to help State Farm customers navigate their insurance needs, and recover from the…read moreunexpected. We help you make informed insurance decisions in Michigan's ever changing insurance environment. We also work with small business owners for their business insurance and planning needs, and to help our local community and local business owners insure what is important to them. License #: MI-9051308

Received a quote for home & auto via email on 9/12/2024 to review. When the agent called me I was…read morein a meeting and told him I'd call back on Friday. Unfortunately I had a work emergency on Friday and so I wasn't able to call back until the following week and had to leave a message as he wasn't available. Today is 10/3/2024, almost a month since the original quote. I have called and left messages multiple times, but the agent will not return my calls. I am flummoxed; I have never been the recipient of such bad service. If there's some reason they don't want to sell my family a policy, just say so. But being so blatantly ignored is the height of unprofessionalism. Would not recommend.

From the owner: Johnnie from Pietila Family Agency We are an independent insurance agency. We provide Home, Auto,…read moreLife, and Commercial insurance. We do not work for an insurance company; we work for you! As an independent insurance agency, our duty is to our client's best interests.