Micheal was incredibly nice and helpful in giving us a full auto coverage at a great premium. In…read moreaddition to that, he was quick to save us from a stressful situation with Geico Springfield Branch. Thank you, Mike for your care and quick response. Highly recommend.

Tucker helped me out today. Awesome guy to talk to. Very knowledgeable. He beat my my most recent…read moreinsurance policy from Geico by $600! Highly recommend!

You have a real gem in Ish. He was simply outstanding in his customer service: responsive,…read moreknowledgeable, patient. He is a master at hearing and understanding your needs. This is my first experience working with Ish and I got off the phone feeling very assured/comfortable with my decisions.

We shopped for new home/personal property and car insurance for a long time .Our neighbor…read morerecommended Luke and we immediately contacted him. Luke was courteous, efficient well spoken, and Extremely knowledgeable on his product. Everything went seamlessly and swiftly. We are saving a ton of money relative to our old policy (like a lot of money). Luke also came out to our house for a visit and he is extremely personable. He responds to phone calls and text as well. I highly recommend Luke for all your insurance needs. He will make your life very easy.!

Changes are so easy with mccollum and they don't try to upsell you on anything. I like going…read morethrough periodically to see if we're missing anything from our coverage. Knowledgeable staff who is out to save you money.

Had used Erie for four years with both auto and homeowners insurance but as soon as I had to make…read morechanges due to COVID - Brian canceled my policy with just a letter in the mail and several attempts on my end to call and email him were not returned.

Jackson did an amazing job guiding me through switching over car insurance. I highly recommend him…read moreand the team for insurance.

I was with state farm for quite a while, but then I got switched to Mr. NeverThere. I have not…read moreheard from him a single time after making many attempts to talk to him in the past 2 years. One time I was able to get his secretary on the phone and she said Mr. NeverThere "wanted to talk to me about my plan" I told her that he can call me and we can chat. She said "No. You have to make an appointment with him. Then come to his office, he is too busy to talk to people on the phone"...so we never talked. As of two months ago he increased my monthly rate by $50 for no reason. He also sent me paperwork regarding how and why I should leave StateFarm if I don't agree to the price increase. When I contacted Statefarm directly they said he put in the price increase with no details and they too were very confused as to why he did that. I was told I needed to sort it out with Mr. NeverThere. So I canceled, and switched to Progressive and I pay less for better coverage. I been with Progressive for 2 months now. He just sent me a bill. Mr. NeverThere seems like a rare ghost type pokemon with high evade points. His main attack is *the avoid work shuffle*, his special attack is *random price increase* and on full moon nights he has a *lure to office* buff. I'll give him +1 start because every time I see his photo it makes me giggle, he looks like a pokemon.

A year ago moved to PA from out- of- state and was astonished that our former national insurance…read morecompany absolutely did not offer competitive pricing. Not only did State Farm Insurance offer the car and home insurance at $1000 less than Amica's bid, but our State Farm agent, Loren Lightfoot, was on top of every detail and the last minute revisions that were necessary. Truly have appreciated personalized service with top notch professionalism! Can't say enough for the consistent presence of State Farm, even checking in and more recently, offering car insurance rebates during CoVid.

Ryan and Brittany were great at assisting me on getting the right policy I needed ! Rates were the…read morelowest out of three other companies while providing the same coverage. Would definitely recommend !!!

Super helpful and knowledgeable. Very willing to work with us to optimize our policies and select…read morethe best choices. His office staff are also friendly and very helpful !

My family and I have worked with Blyth a lot, who has joined Shawn's team in recent years. She is…read moresingle handedly the best person I have ever worked with for insurance needs, and I guarantee she exceeds most expectations and customer satisfaction metrics across any industry. She is very informative and up to date on the latest needs/changes. She will often go above and beyond, without me even asking, to find me the best deals for my specific needs. She will carefully compare options, as well as provide clear and concise guidance so I can make an informed decision. Most importantly, Blyth is so personable and one of the most kind and caring people I have ever had the pleasure to work with.

I contacted John after my previous auto insurance increased by 47% with no explanation. He was…read moreextremely knowledgeable, helpful, courteous and professional. After having been an online customer elsewhere where it's very difficult to escape the automated system to get a real person to talk to, it's a relief to have not only a live person to talk to, but also someone who is very local. John was able to replace my coverage with comparable levels, but a great improvement in premiums. Carolyn B.