I had been a AAA customer for over 20 years but when they called to cancel my homeowners insurance…read morebecause we lived "near" a fire zone I made the switch. I have known Dave for years and I was always looking for a reason to work with him. I moved all my policies to State Farm and they have been fantastic all the way. Great rates and professional recommendations to keep my rates competitive while retaining premium coverages. Give them a chance!! You won't be disappointed.

Since most just skim the preview, I have to start by saying Willie is THE man. Seriously, Jake has…read morenothing on this guy. Are you shopping insurance for anything? Call and ask for Willie. You'll understand. My first experience with State Farm and Willie was shopping for rental insurance. I'd never had insurance for anything aside from vehicles and work benefits, so it was a little overwhelming. What coverage do I need, what does the coverage actually entail, and what's a good deal for the right kind of coverage? Well, I had no idea. I lucked out being helped by Willie, who had all the answers I needed. Not only did he have answers, but he had patience. Every detail about the policy lead to more questions, and Willie answered them all happily. I was beyond please with my initial experience, but still, as many of us do, I still wanted to shop around and see what else was out there. I thanked Willie for his time and help, and he thanked me for the opportunity and asked if he could follow up with me. Of course! I appreciated that kind of service. Well, he didn't have to follow up. Two calls to competing agencies and all they did was make State Farm and Willie look better and better. One company was a little cheaper, but the agent was no where near as knowledgeable or helpful. I'd happily pay more for better service, and that is exactly what I was getting. Willie won my business and I felt great about it. I was excited about purchasing insurance - think about that for a minute. Two years later, and State Farm has insured my home, my belongings, even my wedding! Recently I reached out to Willie by email after having not spoken in awhile. I was hoping to get a response by the next day, but instead I got one within 20 minutes. I don't "shop" for insurance any more. Could I find a cheaper policy from a company I've never heard of? It's possible. But when it comes to protecting my home and the things I care about, I don't want cheap - I want someone I can trust. For me, that's Willie and State Farm.

Sonia is an absolutely outstanding insurance agent! She is knowledgeable, professional, and truly…read moregoes above and beyond to make sure her clients have the best coverage for their needs. She took the time to explain all of my options clearly, answered every question with patience, and made the entire process simple and stress-free. What really sets Sonia apart is her genuine care for her clients. She is responsive, trustworthy, and always willing to help whenever I need assistance. I feel confident knowing I have someone like Sonia looking out for my best interests. If you're looking for an insurance agent who is honest, reliable, and exceptional at what she does, I highly recommend Sonia. Five stars all the way!

I was looking for insurance and called State Farm. Erica Barragan assisted me. She answered all my…read morequestions never did I feel like she was rushed. Throughly went over all the coverages at a reasonable rate. Very kind and helpful! I will be referring all my friends and family to her!!

Bob's been our agent for several years now, is always available. His staff is awesome.read more

Have stood beside us in dealing with California Fair Plan. Which we feel are stalling our claim and…read moreunder paying the claim. it has been a nightmare dealing with them and Severns insurance has been by our side in interceding on our behalf in questioning the payout. thanks to them, we don't feel alone!

Agent service should be 24 hours a day They never send me my new insurance cards I can't access the…read moreonline portal I keep emailing them alerting them that I need my login information updated or whatever to get back into their system that's been a freaking year now and now that I need their services what you know NO ONE IS HOME UNTIL MONDAY OH NO ITS THE HOLIDAY SO TUESDAY MAYBE SOMEONE WILL REACH OUT heck no I will not recommend this place it's been a hassle since day 1

Always very helpful Norma is very attentive and helpful when it comes to getting the most coverage…read morefor less thank you Norma

I came here as I had to move for work to California and get my vehicle insured. Process, was…read morefriendly and painless. Lissette was helpful and honored the $50 off Yelp check in coupon. I liked how the building has AC and Speedway has a nice couch while you wait too.

******** Ridiculously high Broker Fee!!!!!! *****…read more They charged $1380 broker fee for $3000 insurance coverage!!!!! I've been using same agent over 10 years so I THOUGHT I could trust them. When she gave me a quote in June, it got really high, almost double since last one. When I asked her the reason for increase price, all she told me was "Insurance company jack up price", she didn't mention any "Broker Fee" It's my fault that I didn't read carefully to sign on "Docusign" . I should have requested her to provide clear invoice include Broker fee before I paid full. 6 month later, I paid same amount again. Once again, she NEVER mentioned about $1300 broker fee. A few days later, I received invoice from insurance company, it was only $3000. Therefore, I asked her what's the reason for the price gap, she told me that I supposed to receive new invoice, but she never mentioned about broker fee. So, please be careful with them. Recommend getting clear invoice before pay insurance fee.

Jesse and his staff are second to none. They always strive to give the best service and policies…read more I would recommend them to anyone that needs any kind of insurance!!

Jesse Jurado insurance really helped me understand my policies and saved me money! He has taken…read morecare of my needs and I'm positive he can help you with yours ;))

Shout-out to Kathy Majam at Countryside Insurance Agency!…read moreWe've been with Kathy and her team for many years, and they've always been there for us--reliable, honest, and truly caring. If you're looking for someone who genuinely looks out for your best interests when it comes to insurance, this is the place to be! Kathy, thank you for treating us like family and for consistently providing 5-star service. We appreciate all your help and support. Wishing you continued success, and rest assured--we'll be spreading the word! More power to your business! Your customers for life! Miles, Randy & Family

Neil is top notch! Every time I call, the phone is answered and my concerns and questions are put…read moreto rest. Neil and his staff work very hard to maintain standards in the industry and it shows. I highly recommend them.

5 stars isn't enough. They've saved me twice now from insurance nightmare situations. They are…read moreextremely knowledgeable and so kind. I've now worked with both Daniel and Tina. I initially found this office about a year ago after calling about a dozen insurance companies who didn't understand my business insurance need. It turned out, I needed a pretty simple and inexpensive policy called ENOL. Daniel whipped up a quote in about 10 minutes after I had spent HOURS on the phone with other companies. Flash forward a year and my car insurance company canceled me over an administrative issue while I was out of the country. After calling multiple times and being on hold for some time, I hung up and immediately called Daniel's office. This time I reached Tina who answered the phone in about 2 seconds flat. She was just as wonderful as Daniel! I ended up with better pricing and coverage without the headache of big carrier interactions. You will not regret working with this team. They make insurance feel like less of a stressful chore to deal with.

The jury is in a deadlock on this one! Having been a customer of this branch for over 10 years and…read moreprior to Daniel acquiring the business. I am pleased with the level of customer service I receive, but not completely satisfied with my policies and fees. Premiums have increased approximately 20% across the board, and the "Bundle And Save" is questionable. Further investigation is required.