Tim is the first agent that I have dealt with that actually cares for his clients too find the…read morelowest rates possible he gets 10 stars from me

After considering my latest billing of the car insurance I've had for years, I called my former,…read more(as of today), agency to tell them I wouldn't be renewing my policy with them. I called during their regular office hours. Have you ever called a doctor's office and gotten the menu to push numerous suggestions of buttons to push for your problem to be solved? That's what I was hearing. I left my message of not renewing my policy. After all the years of being with this local agency, having never met the owner, I think it was his voice going through the menu options. I called the DeSmet Agency on a Sunday afternoon, knowing they weren't open, but wanting a quote to see if I could do better with the exact same coverage. I left my message. The next morning, Monday, I received a call from Mr. Tim DeSmet, and we discussed my options. In less than an hour later, Mr. DeSmet called back with a quote. It's a good thing I was sitting down. With his diligence, Mr. DeSmet's quote would be saving me $538.40 a year!!! When I came into his office to start my policy with my new company, Mr. Tim DeSmet personally greeted me and shook my hand. Before this day, I was ignorant of knowing about DeSmet Agency because I blindly trusted an agency I thought was doing the best for me. I goofed but got wiser when that inflated car insurance bill arrived a couple of weeks ago. Why would anyone choose another agency?

This is the best bank in the area. Credit unions are for the people and that rings very true for…read morehfcu, now Centricity. I have been banking here for years and each branch in the area is outstanding. I have the most experience with the London road and superior location. Very responsive via email to any inquiries you may have. Can't recommend this bank enough!

If I could rate this bank a zero I would, it seems that when it was Hermantown Federal it was a…read moremuch better bank but as Centricity it is a complete joke I would not, and will no longer do business with this company at any location! The loan officers I have dealt with are a complete joke, very unprofessional, and seem a bit disrespectful I have dealt with three of them and there underwriters are in the twin city's somewhere! I treat people the way I would like to be treated with dignity and respect! These folks can't seem to do this even at the drive up window! Maybe the new name came with this new attitude or possibly even the employees do not like the way centricity is doing business. Seems to me they are on some sort of power trip and want long standing professional customers to bank elsewhere and that's what will be happening. Just want to say thank you for showing your true colors now before I used your services, hope your business is short lived in the great tightly knit Duluth/ superior/ Hermantown community which I am proud to be from! Hopefully this review saves one person from being as disgusted as myself and they find a better bank as I have sincerely- Curtis M.

Wells Fargo Hermantown MN. by far the worst customer service ever ! first it started with trying to…read morecall and speak with a banker 9 calls over two days and no one answered just an automated generic voice pushing to get the mobile app to make an appointment. next I drove to the Wells Fargo in Hermantown MN on the Haines RD and was met by the roaming greater I asked to see a banker, and she said I needed to make an appointment she then asked what I needed I said a bank draft check from our savings account, and she said a teller could help me so I went to the teller gave her my id and told her what I needed after several minutes she said I didn't have a savings account with them just an Auto loan so she said I needed to speak with a banker so i sat down and waited several minutes and now the roaming greeter comes back and tells me that I do not have an account with them and should go home 19 miles away and get one of my statements to prove that I have an account. now I am getting a little annoyed. on my way home I stopped by Wells Fargo bank in Kenwood Duluth expecting the same as Hermantown. went to the teller line gave her my ID and told her the same thing that I wanted a bank draft check with money from my savings account. she told me there would be a ten-dollar charge for the bank draft I said that would be fine and two minutes later she handed me the check. what the hell! so all three of my accounts are going to be closed and moved to Northshore Bank.

Love Wells Fargo, except for a couple of small issues, they have been a very good bank to us for…read moreover 20 years.

Very professional and many options for safe travel and is very thorough in answering questionsread more

Girl trip time!!! Three college friends decide to celebrate a new decade, career celebrations and…read more30+ years of friendship by booking a trip to Mexico for sun, tequila, food and fun. We used AAA Travel to book an all inclusive resort trip to Cancun. The travel agent, Lisa Gilbert, was awesome to work with. She listened to our budget and wish list items. She provided us with several options that met all of those. We decided to book a new property (Haven Riviera Cancun) and it was amazing. On our next to last day, Minnesota was predicted to be hit with a major storm that would affect our travels. We contacted Lisa to see if we should rebook in anticipation of potential delays. She agreed and immediately went to work for us. She managed to rebook our flights (extending our vacation another day...yay!!), extend our stay at the resort (in the same room) and rescheduled our transfers. She made what could have been a very stressful last day of vacation into a worry-free relaxation day! I cannot say enough about her professionalism, communication and making a girl's trip as relaxing as possible! There is a reason why you hire a travel agent to plan your vacation! They navigate the complex world of travel so you can relax! Thanks Lisa!

Real friendly and knowledgeable. Easy to contact by phone or in the office…read more And no need to drive downtown!

Have been working with this State Farm Agent's office for 6 years myself and my parents have been…read moreworking with them for 20 years. In April my vehicle was stolen and subsequently totaled. Kay Lackner was absolutely incredible to work with. She answered all of my questions, advised me on the necessary steps to best proceed with the claim process, and was always available to speak with me regarding any questions or concerns I had. I would I highly recommend this agent and especially Kay Lackner. I cannot speak highly enough about this office and our continued fantastic experience with Kay during good times and bad.