Mark has been my agent since January 2019. He has been so helpful. I was going through many life changes in the past 4 years and he has helped me so much with my continuous updates to my insurance needs. (And I mean, I've had to drop and re-add family members, change coverage multiple times, due to a sickness and death in the family and then again with a marriage). Having recently lost his own Father, he was compassionate and understanding of my situation. He has helped me with auto, home, life and umbrella insurance. He goes the extra mile to make sure we are getting the best rates possible. He has come to my house when I wasn't able to leave to set up the insurance. When my daughter needed roadside assistance, he personally got involved via text and phone calls to make sure she was ok and get the help she needed. He responds quickly to my questions and has an administrative assistant, Chelsea who has been awesome! read more