Insurance- yep not the sexiest thing to talk about but you simply have to have it. I've read in…read moreseveral financial columns, magazines and online that it's smart to review your coverage every once on awhile. I recently received my annual homeowners renewal notice and decided now would be a good time to shop around. Especially since they were increasing my premium- not a huge increase but nonetheless an increase and like everyone I want to be smart with my money. I decided to call an independent agency as they will do all the leg work for you, compare companies and find the best coverage for your situation. I called Philleo Agency Insurance in Brookfield and what a stroke of luck that was! Jenna Starr took my call and listened to what I needed. She asked me many detailed questions about my home and current coverage. Then she asked me to send over my current insurance company's declaration of coverage so that she could do a thorough comparison. After 3 days Jenna called me and was excited to tell Me she found me some great coverage, for BOTH my home and car, much more than I currently had and for less money. She emailed me The paperwork so we could review it. Then a few days later we met in her office and went over all the coverage and numbers. I was amazed at the increase in coverage including a one million dollar umbrella policy and it cost me much less- Than I was currently paying. The company I am now with is A+ rated too. Philleo is a small agency and I like the fact that they actually have an office that I can walk into and talk to my agent. I also like that when I call a human picks up the phone- none of this "press 1 if you want blah blah blah..." sometime I just want to talk to a person! They truly know the meaning of customer service. The personal touch was evident in all our conversations. I certainly hope I will never have to call Jenna with a claim BUT if I do, I know I will be well taken care of. Jenna handled everything even cancelling my current policy. It was a total "No-brainer" MORE Coverage for LESSI money. I am so happy I finally reviewed my current home and auto policies and that I called Philleo Agency Insurance. If you need insurance (and you do!) or if you need to review your current policies ( and you should!) then give Jenna Starr at Philleo Agency Insurance a call. Your wallet will thank you ;)

This was my first time seeing our insurance entirely on my own so I was worried about how…read morefrustrating it would be. However, Jessica Beaman and the business is amazing. She responded quickly to my calls and emails. I felt that I understood the entire process and received the best deal. I greatly appreciate how kind and helpful Jessica was while we went through the different steps. It would highly recommend this business (and Jessica) to anyone seeking out assistance finding insurance coverage. Insurance is not easy to understand but I feel much more knowledgeable now. Someone else recommended this business to me and I'm very grateful that they did!

We switched to progressive last year, worst decision ever. my wife got t-boned by another…read moreprogressive customer and we have been fighting with them for months now over a diminished value claim. They have terrible customer service, the rep originally handling our claim wasn't even in that position anymore but was still acting as though he was and then ignoring emails and calls for days at a time.

I made a call to change insurance and the quote I received to start is not the quote I am paying…read more And there is no way for me to get my money back because I missed the email to sign up for the coupons I needed to use for my bill to be the correct price. I get a million emails everyday I didn't know my insurance wasn't completed. There service doesn't offer a call or anything just if you miss that email you have to pay way more then what you were quoted.

Kelly is service oriented and remarkably personable. He was quite, helpful and courteous at very…read morepoint in our interaction. He is a true professional

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an agent in Brookfield. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Brookfield residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Brookfield today.

Christy was very helpful and great with her follow up for our new home. In addition to this we were…read morebuying a home in Wisconsin in order to move from Minnesota to Wisconsin (7 hours away) Our Minnesota insurance company failed to provide the necessary insurance binder to secure our mortgage which would have caused us risking our home purchase that we worked so hard to find. Christy and Nathan got us the binder we needed in less than 24 hours while the agent we had been with for years couldn't be reached because he was on vacation without taking care of this for us. THANK YOU for making our home buying experience perfect! We switched our vehicles and will be switching our ATV's and boat over as well. We appreciate you so much!

For years now approximately every 3-4 weeks I get this white envelope from State Farm with this…read moreaddress on it trying to get me to switch insurance that I keep throwing away thinking that they would get the hint, nope it just never stops appearing in my mail box. I decided to save approximately three months worth and not throw them away and I had five already, they just never stop coming. I'm kind of feeling like I'm being harassed into changing insurance so I decided to stop over at the address and give them my stack of envelopes and to tell them to stop sending me anything more. When I went over I was greeted by a woman and handed her the stack of envelopes and asked her to stop sending these envelopes all the time, I'm never doing business with you because I feel your harassing me with bombarding me with your business soliciting. The woman said that she is not sending all this mail to me, well it's got your name on it. Whatever just take me off your list and do what ever, I'm never doing business with you. Annoying the customer nonstop seems like a stupid way to gain a customer, I hope it finally stops.

We were referred to this insurance agency by our accountant. We have been with them for a few…read moreyears now. Theresa is typically my main point of contact. She is absolutely amazing! Her communication is excellent. She is on top of everything, and has a wonderful personality! She is a breath of fresh air for anyone. On top of that, every one of the agents I've worked with have all seemed to truly care about getting us the best quote, making sure we are fully covered, & our well being when we've had an issue. Very helpful people!

I'm so impressed! Nothing was working to get a tow for my son's car, website down, dropped calls,…read morejust one of those days so I called the office for help & they had a dropped call too, but connected & made it happen! I literally couldn't of done it without them!! Thank you so much to Kathy for being the positive force I needed to get the job done!!!

A stellar insurance agent! Petersen Group has been a solid and straight performer for our business…read moreand has provided us helpful strategic guidance on our short and long term insurance needs. The staff at Petersen Group are all professional and friendly, always with an eye towards maintaining a healthy business relationship and serving their clients with pride.

From the owner: Family owned, Independent Agency who has changed the game with a modern twist on the insurance…read morebuying experience. Auto, Home, Life, Health and Business Insurance.

I dealt with Andrew and I couldn't be happier with his service. I was doing some comparison…read moreshopping and really put him through the ringer running different scenarios. When all was said and done I wound up paying half what I did with Allstate and double the coverage. I was with Allstate more than 10 years with zero accidents, no loyalty on their side. If you like a no pressure friendly quote I would recommend you give a call. He will email you quickly.

very poor customer service. You might as well deal directly with the insurance company. They are…read moreonly interested in getting their money and won't make much effort to make sure you get yours. It took 3 weeks of me bothering them just to get them to file a claim. Then they get angry that I am bothering them.