Always there when I need assistance Fast turnaround respond…read more Highly recommend Absolutely friendly and will assist until you feel your request or concerns are satisfied

IF YOU GET THE AGENT JOSE GUZMAN,DECLINED. GET ANOTHER AGENT…read more It's a hassle. They don't answer your questions, they're not helpful when you do get in an accident. And if you do get in one, whatever insurance company they find for you just takes you in circles about your claim. Don't do third parties, just go right to the source.

I had my policy renewal in January and was charged an additional $100 beyond my regular premium. In…read moreFebruary, my autopay was not applied, and I was then told I would be charged a $50 late fee. I explained that autopay should have been active and requested to speak with Edgar, the representative I usually work with. The agent I spoke to did not provide his name and placed me on hold, stating he would speak with Edgar. When he returned, he told me Edgar said the only adjustment available was a $15 discount and implied that the $50 late fee could not be waived. I was also told Edgar would call me back once he was available, but I never received a call. Later, when I logged in to make my payment online, there was no indication of a $50 late fee at all. This raised concerns, as a legitimate fee should be reflected clearly in the online billing system. Based on this experience, I believe this situation warrants further review to ensure billing practices are accurate and transparent This is the number I had called +1 (909) 291-4040

Seems like they're mad when picking up the phone. They rude and if you want to add a vehicle to…read moreyour policy you have to pay $280 plus the insurance month. This really ridiculous I'm moving to a other insurance company. Really bad experience.

Had a great experience with Mr Amit Roberts. Gave me all the information I needed. The coverage was…read moreactually for a family member. Unfortunately she could not get coverage (personal reason I won't disclose) however he continue to follow up and eventually we got other family members coverage. Thank you Amit

Amit has been my agent for the past 7years and im extremely grateful for helping me opening up a…read moreclaim at my house. I recently had a pipe burst and Amit helped me with the whole process. Thank you Amit for helping me and thank you for saving me tons of money I'm car insurance.

I have had the honor of being a client with this Insurance brokerage for many years, and after…read morehaving to take two years off due to adding our daughter to our policy, (my husbands employment offered a great discount with Metropolitan- so we took it). As soon as she was licensed long enough to get our old status back, I couldn't run fast enough back to this brokerage firm. I have never dealt with such experienced, professional, and hard working people as you will find in this company. It is family owned and operated, and they treat their customers with the utmost care. We have referred other people to them, and again, they had nothing but rave reviews about the treatment they received from this company. They are extremely thorough, and up to date on all the requirements and laws necessary to ensure we receive the best coverage, for the best possible rates. Most importantly, they do all the leg work for you, and they handle everything in a timely and efficient manner! When it comes to auto insurance, bike insurance, homeowner/renters insurance- these are the people to contact! They handle it all, and make the best recommendations for each individuals needs....What more can you ask for? I am so delighted to be back under their care, and have the peace of mind only a great insurance broker can provide! They have us a lifetime customers, and are thrilled to share their talents with everyone. If you haven't contacted these people for a quote, odds are- you are paying more for your insurance than you should be! Thank you Derek and Josh Jones for your outstanding work ethics, and we are so happy to be back! Having no broker for those two years was a nightmare! Thanks again for the peace of mind!

This place is the only place to go when you need a confident insurance agent at your side, I forget…read moreeverything and Derek and his crew are so helpful I'm keeping the ball rolling and making sure I'm covered all the time, DONT RISK IT ! Call the team and be set up

I just happened upon some emails that reminded me of how much this company helped myself and my…read moredad. He had some issues with his insurance that I had trouble getting to the bottom of before I contacted this company. I had just hoped someone might know something I didn't and could shed some light on the current situation. Well I was fortunate enough to get so much more than that! I couldn't be more thankful for all of the help I received from this company. I was directed to speak to Justina via email, who even though was away from the office for the holidays was quick to get back to me. I'm confident that there is nothing that can't be accomplished with there help. My problem was unique to say the least and ended up being quite a lengthy process to get results. She followed it through until the end with me, without a single complaint. She made phone calls, emailed me updates, advocated on our behalf in so many ways! She was able to get the problem solved for us come tax time even though I kept coming back with yet another issue, she was on it! This company is one I would highly recommend if you're looking for one that actually cares, is on your side and will treat you like you matter. If there's anything that can't be done on their end, they will make sure someone is there to walk you through it. I can't express enough how much help and guidance I received from them. It's been over a year now but I felt a review is the least I can do after all the help I received! Thanks again!

Justina has been a tremendous help in dealing with my health insurance over the past few years. I…read morecompletely recommend her without a moments hesitation. If you're reading this, then consider yourself lucky to have found her. Thanks Justina!! - Chris

Excellent service. Honest and diligent. My family and I have been going here for many years. My…read moreparent's car insurance is from Farmers and mine as well. They are very reliable. I remember once when I got into a car accident for the first time, not knowing what to do, first thing I did was call my insurance agent. Mr. Tan Bui was very helpful talking me through the process, to keep calm of course. When in reality, I was freaking out! It wasn't exactly what I planned on getting myself into on a Saturday morning... But like they say, shiz happens, right? I am very happy my family and I went with Farmers Insurance. I would highly recommend this to my friends and family.

My ELDERLY parents have been insured through State Farm for years. They've paid religiously on ACH…read morewithdrawals. My mother had a minor accident on November 17, 2020 and today is February 11 and the car continues to sit there without State Farm repairing it. I called our agent for help and TO THIS DAY nothing has been done. He called State Farm once and never followed up to see if our car has been repaired. STATE FARM IS HORRIBLE and today they still continue to bill us for coverage. Their coverage is a joke beginning with its agents. LAWSUIT TIME. SO TIRED OF THEIR LIES. EVERYTIME I call they tell me the same thing. They are going to call the body shop.

We've been with State Farm for about 15 years and with Mike Powers for about 10 of those. He has…read moreprovided superior service over the years providing homeowners, auto, and life insurance. With all the discounts, State Farm is probably the least expensive insurance we could get, and it's with a great company. The couple of times we've had to file a claim, it was hassle-free, smooth and more than fair. I got a quote from California Casualty a few years ago after my coworkers were raving about their rates. They didn't come close for comparable coverage. Thanks Mike for always looking out for our best interest.

Can never get a live person to talk to and if I do it literally takes hours. Somehow after their…read more scheduled maintenance on the app my account Somehow went negative 500 and they say it wasnt them but my account was just fine before. I have been dealing with this for days

Just opened my account a few months ago and I think this business is 5 stars. No problems and…read moreeveryone is so nice and very helpful.