Only 2 workers were there so I understand it being slow, I really do. We waited almost an hour with…read moreonly 2 cars ahead of us. 1 guy was telling us about the overtime hours he had to work and how he gets commission (which would make you think he'd work faster instead of visit). He was also telling people that drove up it would be over an hour wait so most left. He also vaped while on the job which really doesn't matter to me it's just so unprofessional. Before today Take 5 was a 4 or 5 star. But after today's experience I'm not sure I'll return.

I've been here before with no problem. But the guys working there now are clueless. Three lanes…read moreopen, three guys working, but they can only do one car at a time. They all looked confused.

Had my truck towed to NTB because it had a flat tire and I am disabled and cannot change it. I…read moreexplained to the person on the phone when I made the appointment that it was probably just something with the valve stem and that there was not a hole. I explained to him that I had checked my air pressure and the next morning it was flat. He said they were not busy and should be able to get it right in. I called twice during the day to check on the status and was told that they had to get big ticket items in first. At 5:30 PM they called and said it was ready and that it was just the valve stem leaking. They did not charge me, but I was very aggravated that they took other vehicles first because they were big ticket items. My truck could have been fixed in 30 minutes or less had they taken it in like they told me earlier.

These guys ROCK!!!! Any women out there that want to go to a mechanic that won't treat you like an…read moreidiot, this is the place to go. Always informative, knowledgeable and courteous.

Came here for an oil change and they left things lose. Do not come here there are many other…read moreoptions that are way better. Don't even come here if it is your last option you would be better off changing your own oil. The people here are bad people who make money by overcharging. They are jobless yahoos

short staffed. 1 peron on duty with cars pulling up every minute. passed over twice so I gave up…read moreand went to the dealership the next day. U can set an appt there and their prices are competitive.

buddy who changed my oil put the wrong oil in my car, took it to a professional and they said…read morethat's why my car has been having issues. don't take your car here for auto care

Service is terrible lots of lies. Value. They will use wrong…read moreoils in cars/mix diesel with 0-16 Never come here, I'll never be back

What a great experience! We are here visiting my brother from California. Our rental truck got a…read morenail in the tire. This was the closest place to stop. They fixed us up real quick! I didn't catch the name of guy that helped us, but he was great. My brother is in the military and the guy said he would help my brother out anytime. I would 100% recommend this spot.

We live in OS and unfortunately I have to agree with the prior 1 star review by Allen that this is…read morea "scam shop." I experienced a scary high level of dishonesty recently from multiple employees while getting my truck serviced and it was also in worse condition afterwards. I'd absolutely echo his warning message!

Amy and her team of wonderful mechanic were outstanding. Prices were reasonable and outstanding…read morefor the excellent service I received. As a Realtor, I am going to brag on the integrity of Amy and her team!

It is without any reservation one of the best place for automotive care you can take your vehicle…read moreto. From the moment you arrive a lady named Rebecca, will attend you. She is a person with a lot of automotive knowledge. She will listen to your problem with your vehicle, take notes and pass it onto one of the certified technician in the back. This shop is family owned, it was started well over 30 years ago by two brothers. There commitment to service and costumer satisfaction is very important to them and one of the reason they have been in business for so long. I took my 1994 Jeep Wrangler to them to diagnose a clicking sound coming from my engine. Not only did they find it, they fixed it in a short amount of time. They also replaced my transmission on such Jeep. My Jeep has never run so good. Someone mentioned in a review these people where not to be Trusted. It's funny that many I mean many people recommend this place. I come from Ocean Spring to take my cars to them. I have never had but honestly and high integrity from everyone at Coles. How else do you stay in business for over 30 years.

Very disappointing!! We always try to support local businesses. We brought my nephew's Crown…read moreVictoria in for an overheating issue, likely due to the cooling fan not coming on. We agreed to the $189 diagnostic check out, but was charged an additional diagnostic chemical block test fee without prior approval from us or discussion upon drop off. I witnessed the entire discussion myself. He received a quote of $1,080 to replace the electrical cooling fan and module. I told him to deny the repair, as that is complete insane pricing. He questioned the unapproved additional diagnostic fee, we were fine with the $189 and it was reduced to $280 from $315. He paid the $280 and picked the vehicle up. We bought the parts (same brand and model they quoted him with) the next day w/ warranty ($290) and I walked him through how to replace both parts. We were done in 30 minutes, this wasn't me doing it, this was the time for him to do it and learn while me telling him what to do. The prices quoted for the simple, straight forward repair were ridiculous. Sad to see from a long term local business. As a life long coast resident, I will share my experience when asked where not to go regarding cost effective, needed auto repairs. The nearly $300 diagnostic fee was going to be charged if we moved forward with repairs. What an experience! One and done!

I had a ton of work done on my Jeep after it left me stranded hours from home. Fuel pump,…read moreinjectors, new motor... Months later I got a call from the shop, they realized that they accidently overcharged me and had a check waiting for me to pick up. I never would have known. It takes very honest and good-hearted people to reach out to customers to make things right when they didn't have to. When I stopped by to get the check, in the envelope was also a $50 gift card. I literally had tears. Class act. They will always have my business.

I am so thankful for Alex and A&A! I was in Ocean Springs visiting a friend and my truck started…read morehaving issues. Not being from there I was fortunate that my friend knew A&A was the place to go. They were extremely thorough, professional and nice. My truck issues were resolved in a timely manner. I can't recommend them enough! Thank you, Alex, for your help.