Bought a 16' garage door from them to replace our old one, hooking it to an existing opener…read more Good price, good product, professional installation, good communication. All in all, a pleasure to do business with. Highly recommended.

From the owner: We are a family owned and operated business with over 30 years of experience in the garage door…read moreindustry. We service homeowners and builders across the GTA.

Like many others this year, we too did quite a few home improvements. We had been thinking of…read moregetting a new garage door for a while and this year seemed as good a time as any. We are happy with the service we received from Dodds and our new garage door looks amazing. Everyone we dealt with were friendly and professional and the installers did a great job. The estimated delivery was six weeks but there was a delay of an additional six weeks due to covid. Other than that, we are extremely happy and would definitely recommend them.

I hired Dodds to replace the rear door in my garage, to install weatherstripping, aluminum capping…read moreon the frame of the front and rear doors, and an aluminum bottom retainer with rubber for the front door. I've called Dodds office and was given the date and time of the visit of the sales person/estimator. I got a day off, but nobody came at the appointed time. When I called Dodds office, they told me that they forgot to give the sales person my request. Finally, the sales person/estimator arrived. He gave me a written quote with the total amount, without prices of each type of work. Luckily, I wrote down his verbal quotes for each job. When I've put his estimates together it turned out that the total amount in his quote exceeded his verbal estimates. I had to make several phone calls to make sure he adjusts the total. When the technician (Zaza Zaalishvili) came over to complete the installation on the appointed day, he started by asking me how to install the capping. I told him I'm no expert in garage door installation and suggested that he calls his project manager. This caused Zaza an inexplicable outburst of indignation. Zaza spent 8 hours in my garage. His work was unsatisfactory. - Weatherstripping was not finished; - For some reason the keypad was installed too high, which made it difficult to use; - Zaza damaged one of the wooden beams; - The screws used by Zaza to install the bottom retainer with rubber were longer than necessary and ended up sticking out on the other side. His work caused cracks on an expensive custom-made wooden door. That door was not new, but he could avoid causing additional damage. I've asked him why he used such long screws. He told me he had only that length. When I pointed out all the mistakes, Zaza yelled at me and my wife and called us "shitty clients that he had never met before". And he left with a proud look. Right after he left, the garage door refused to close. I don't know if it was a mere coincidence that the mechanism broke down after Zaza completed the work in the garage, or if Zaza had damaged it. On the next day after my email, a project manager from Dodds head office came to inspect the work. He had to acknowledge that I have every reason to be unhappy with the quality. A day later, Dodds sent a professional master technician. He managed to fix almost all the problems caused by Zaza (except for the holes in the front door that remained after replacing the long screws, and height level of the keypad). So, generally speaking, you can deal with Dodds, but only as long as the work is not done by the man by the name of Zaza, and only after you get a written detailed quote with itemized prices.

Did not have a good experience. Had an old garage door opener that was acting up. The technician…read morecame out, did not even look at the problem, just told me that the opener was too old to repair and there are no parts for it. I don't believe it needed any parts just an adjustment, but what do I know. Anyway, I asked him how much would it be to get a new one and he said $1,350 installed. I was a little surprised since everyone else quoted me half that price. When I proceeded to ask why he mentioned the Tarrifs, eventhough the pricing through Canadian Tire, Home Depot, Rona and Costco have not have stayed relatively the same. He then mentioned that if I replace all three garage doors they have a special to include an opener. That's when I knew it was time to end the conversation, gave him his $30 for coming out and walked away. I gave the review 2 stars because he showed up on time and seemed like a nice guy.

I had both cables come off my garage door. The rep said they could send out a guy the same day to…read morelook at it and repair. it only took him about 1.5 hours so that was impressive. Zach was very friendly. I needed the spring replaced and he suggested changing the cables at the same time which I agreed to. He accepted e-transfer which was nice. I should of asked for an invoice but forgot, not sure if they send one later or not. That is the reason for the 4 star rating.

BEWARE OF FOX DOORS…read more I had an extremely disappointing experience with Fox Doors and would strongly caution anyone considering using this company. I purchased FIVE commercial garage doors from Fox Doors for approximately $34,000 cash based on representations made by Daniel Vorobiov and Eddie (Eduard) Vorobiov. Their written quotation specifically stated: * R20 fully insulated Canadian-made doors * All new tracks, springs, and hardware * LiftMaster commercial-grade operators * 10 YEAR WARRANTY on all panels One of the conditions of the sale was that they would arrange installation after I paid cash upfront. After the doors were delivered, I was then told they could not provide an installer for approximately two months, forcing me to find and pay another installer myself just to complete the project. After installation, Fox Doors later claimed the doors required "fine tuning." They charged me an additional $2,000 to send one of their own technicians to adjust the doors. During that visit, their technician broke a torsion spring and another operator was left malfunctioning afterward. I have photo and video documentation regarding the condition of the doors and equipment. When I contacted Daniel and Eddie regarding the damage caused during their service visit, I was told I would need to pay for a replacement spring myself, even though their technician broke it. After multiple attempts to resolve the matter professionally, I was eventually told I had no warranty coverage despite the written quotation referencing warranty coverage and new spring/hardware systems. In my experience, the communication, accountability, and customer service were extremely poor. The agreement and expectations changed significantly after payment was made, and I was left with damaged equipment, additional costs, and unresolved problems. Buyer beware. Make sure every promise, installation commitment, service obligation, and warranty term is clearly documented in writing before making payment

their price blew everybody else's price away, in fact it was so cheap that I was worried about it…read morebeing a scam but it was real. They required 1/4 down so eventually I said well I'm gonna take a chance and they were more than $1000 cheaper. The quote I got from someone else and there was no waiting to get it done. I watched them work. And it was cold and I've been giving everybody their card. Also the doors are R 20 and the other quotes were our 12 and R18 from the other companies. nice guys too, plus they mfg the doors. I would recommend them to anyone.

This is one of the best services I've ever experienced. Profix responded to my call quickly, and…read moredispatched the repairman within an hour. Sean came and made assessment of the work, explained the problems with my garage door and gave the repair estimate which was very reasonable. The repair was done quickly; the door now functions much better than before. Sean is a gem! I wish I could rate his service a 10-star.

The guy came on time which is good and did what appears to be a good job. I did not rate it as 5…read morestars though because 1. He originally quoted me $450 and when I questioned that amount he dropped it to $350 which personally I think is still over priced. 2. When I said I'm not sure if I will work with them he said then I have to bill you for a service call which is incorrect since they give free no obligation quotes which I pointed out to him. The only reason I moved forward with them is their 3 year guarantee on parts and labour. But we will see if they actually honour it or not and I'll be sure to report here and other sites on my experience if it comes to that which i hope it doesn't. NOTE this says i'm in San Francisco which I'm not. I"m in Mississauga.

Our spring had snapped and the service representative was nice enough to give me a quick quote on…read morethe phone. We were able to book someone out within hours of the call and our service person was very knowledgeable and quick to remedy our garage door. I would definitely recommend them to my family and friends. The price was good and it was a hassle-free experience. Our garage door runs perfectly now thank you!

From the owner: Smart Care Garage Door Service is a GTA based garage doors company that specializes in Residential…read moreand Commercial garage door services and Openers. We provide low price garage door repairs, services, installation and maintenance by our professional garage doors experts and technicians who will fix all your garage doors problems. Contact us if you are looking for a new garage doors or need to repair your existing one. We offer complete satisfaction to our customers and, most importantly, honesty. You won't find a better combination of quality and affordability anywhere in the GTA.

I work not too far from smart doors and when I searched online and saw they had a showroom I…read moredecided to check it out and actually see the door I want to buy. I don't think they are open all the time so I called and scheduled my visit and met with miki the owner. Miki was very helpful, he asked me some questions about my door situation and what I was looking for. He was able to show me some of the doors and scheduled a visit to my house to give me a final quote. The work was done very well and I am very happy with the door and the service they provide.