Repeat customer no more! I spoke with Steve (owner) on the phone in regards to seeing a file of the work he previously did for me. He came across as grumpy on the phone but I let it go because he said, "if we did the work, it's in the system and I can find it." Then came an email an hour later saying "Nope. The system makes me jump through hoops to release a file. No time for that. Just send me the changes you want." Steve not only forget his manners as he came across rude and abrupt (no "sorry" or even any ounce of effort to help), but he also forgot that if he wants me to send him changes to an existing file, he would have to find the time to eventually get that file anyway to print said changes! It's too bad "finding time" to help a repeat customer was so difficult for Steve. It would be a different story if he was simply unable to, but he made it clear he could find the previous work, he just chose not to. Life is too short to deal with grumpy old men with no awareness for how to speak to others, let alone how to run a business. Business owners are literally in business to support client needs with a solution - somewhere along the way Steve forgot that! read more

Steve (front desk) is rude & unprofessional. the quality of signs that were produced we're not good. Parts of the signs look gouged, wrinkled & scratched. He told me no refunds. Save yourself the aggravation and go somewhere professional and knowledgeable. You get what you pay for. read more

If I could give negative stars I would. Steve the owner who works at the front desk is very rude and disrespectful. I had an inkling that this was not going to go well when I first met him as he was arrogant and had no clue what he was doing in regards to developing the street signs and banners for my business. I gave him specific dimensions and he went ahead and changed the size of the banner without informing me. When I went back to discuss this in person he yelled, screamed and said "that's it you're done get the fuck out of my store", he half assed his apology and said "usually I'm not a dick but it's just one of those days"....one week goes by and I called him to let him know that the banner he insisted that I keep/would not sag with his dimensions, in fact is sagging and kindly asked for a refund. He again yelled and screamed on the phone and hung up/cut me off (I recorded a video of how rude he is for evidence and will gladly share this with anyone who is questioning doing business with him). I feel sorry for Steve he is a miserable person and it takes more energy to be mean than nice, which I don't think he'll realize at his age, only having a few decades left in his life I hope he can change his attitude!! Negative stars for Steve and fast signs in Hanover. Would NOT recommend to a friend, family member or business colleague!! read more

Steve is great. I used to use someone else, but Steve is way more responsive, delivers a far better product. I brought him one company vehicle and he did such a good job we're on our fourth. Every job has been delivered above expectations, and the compliments and visibility and awareness for our company are great. Definitely a great choice. read more

Ran in one day for a banner. The salesman was friendly and the sign was made quickly. I will say, it was simple text on vinyl but that's what I was looking for, I thought it was a bit expensive for a banner but I needed it. All in all, a good experience. I WISH they would have thrown in rope to hang it but maybe that isn't something they do? read more

Great quality and service. I had to do a large number of mounted prints for a client in the Rockland area, and it was a smooth, easy experience dealing with Fast Signs of Hanover. The upload feature makes it simple to deal with even large-sized files, and you couldn't ask for nicer people to do business with. Everything turned out beautifully. Reasonable pricing, fast service, great quality...I'll use them for all the future projects I do with my Rockland customer. Good job, Fast Signs! I'd totally recommend them. read more

Fast signs has produced numerous signs/decals for my husbands business. It very convenient to have the ability to get a great product with a very fast turn around time. I highly recommend giving your business to Steve at Fast Signs. read more

I have used this location a couple of times now for my business. They are by far the best franchise location that I've used (I place signage all over the country) Bob is fantastic; professional, prompt and delivers a quality product every time. Thank you! read more

Fast Signs not only lived up to their name by getting the job done quickly, but they did a great job for a great price. As a small business owner, I sincerely appreciated the experience and wisdom from the owner. He wasn't doing business with me just for the money, he geniunely cared about how I could get the greatest return for my investment. Thank you and I will be back soon! read more

We have a small fleet of about 8 trucks. We have always worked with Fast Signs in Needham to have our truck decals created and adhered. Recently, we have decided to slowly change our company logo color across the board. We started working with someone at the Hanover location as it's closer to our home office. We asked him for a few true size proofs, in a couple of different colors. At first he was helpful. After asking for a 3rd proof to hold up against the new truck, he began giving us the run around. He said he was backed up, he said he had other things on his printers, etc. Finally I called him today, (after leaving the ball in his court for well over a week and a half to call us back) and he asked that we take our business elsewhere. To me, any good business person would have gladly whipped up a proof, especially when the customer offered to pay for it. Needless to say, I will tell all about my experience with FAST SIGNS in Hanover and suggest they go to someone that wants to put in a little work for their customer. Very disappointing customer service. read more

Fast Signs is always a pleasure to work with. Steve is quick to respond to any and all of my emails and is so helpful from start to finish! I've worked with Fast Signs multiple times and each experience has been great! read more

Friendly and professional service Great custom product Quick turn around with proof and order Easily made changes to original design

I had what I consider an excellent experience my first time patronizing this business. Communication was easy, timing was quick, pricing was ultra-reasonable, and quality was perfect. I am recommending FastSigns Hanover to friends based on this, and will use them again myself when the need arises. read more