I can't say enough about Kris. He helped me out back to back towing with my car. He is so quick to…read morerespond and one of the friendliest people I've come across. My car was in perfect condition both times, and the efficiency is unreal. He had helped make a really horrible life altering experience so much better. Thank you so much!

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

I had a valid parking sticker for the lot that I was in and they towed me anyway. BIG PITAread more

Fast and professional and very reasonable quotes. Available 24 hours a day and fast and efficient…read moreservice

My friend recently had an experience with this company and it was horrible, from the customer…read moreservice to the interactions with the Owner, He had no empathy and was very rude. He also added wrong information on the receipt putting in a time that was not accurate or even close to it, He was petty and unprofessional, Definitely the worst experience we've had Please do better or don't have a business at all

I am forced to deal with this guy because my apartment parking is handled by him. I would never use…read morehim for any service if I didn't have to. He's rude, acts like everything he is paid to do is a huge hassle, creates hoops to jump through for no reason, and honestly he's creepy, weird, and just plain strange too. He makes it seem like he is the most important, wanted, busiest person in the world when his little business is actually pretty crap. please, spare yourself the agony and discomfort and find another company if at all possible.

If they can't service you within four and a half hours they should not be servicing the area. They…read moretold me they would be here within 2 2 1/2 hours so I waited for four and a half hours and they were still not here . They should just stay in the area that they live in . Then they hung up on me because I was getting upset when they said it will be 45 more minutes.

down to earth, real people, not trying to rip you off, i will do business with this shop more i am…read moresure of it. D Bramlett sabattus maine.

I had a car accident this past winter. Slid off the road into some trees in Minot before dawn. I…read morecalled my insurance and local police and both suggested to call for my own tow given the time, location, and how long it would take anyone to get to me in the winter conditions. I gave Don's a call and they were kind, prompt, and no frills. I appreciated their directness in a time of stress. And they were kind enough to drop me off at my house while towing my car back to Auburn. Accidents are scary. It was exceptional to work with Don's No Preference Towing during this time. If I ever need a tow again I'll be sure to call them.

I needed a tow today, had been waiting for another garage that never showed up. Brian was contacted…read moreas an alternative and he immediately dispatched a tow. He was so helpful, responsive and professional. Excellent customer service and communication. I highly recommend this business. Thank you Brian you are a prince!

Called AAA for towing services. They told us it would be 90 minutes. Ricks Towing accepted the job…read moreand were there within 25 minutes. Michael was friendly concerned about us being out in the cold, loaded the car in minutes and took it to the nearest garage. He then transported us home which was titslly unexpected. We coukdnt have asked for better care and service. Thanks Michael and we will be asking fir Ricks Towing from AAA next timd we need assistance.

From the owner: Rick’s Towing provides 24 hour service including towing, vehicle unlocks, and battery jump starts!…read moreLocated in West Gardiner ME , and serving Central and Mid-Coast Maine.

Cheaper than the local competition and same price for credit or cash which is rare. Quick,…read morecourteous, reliable.

My tow truck driver Phil was very capable, friendly, and knowledgeable. The price was quite…read morereasonable and the service right on time. Highly recommended.