Very disappointed with my local CVS today, this what happened, I called customer relations number,…read moresomeone answered the call, I could hear people in the background, but nobody answered me and hung up. When I called my local CVS to ask for the district manager's number, I was told by Justin, they weren't allowed to give it out, and Justin was very apologetic. Why do they make it so hard to talk to upper management? What are they afraid of, are they trying to suppress complaints. My complains is this- I am disabled and today I was refused cashier service and told I had to use self checkout only, which I didn't want to do, but what makes it worse it the very person that said no than rung up 2 people in line behind me, it's discrimination if you can't accommodate your loyal customers than maybe you should just close your doors. Customer service is poorly lacking here. Below is there response, not impressed and not going back. Please this is just my personal choice, Justine is a great member of staff there and the rest of the associates could learn from him. Below is there response, not impressed and not going back.

The most godawful pharmacy I've ever been to. ALWAYS a wait, prescriptions are NEVER filled on…read moretime and NEVER more than one register open. Deserves NO stars