Brenda was very responsive, had availability and I needed a deep clean and she did a great job for…read morea decent price as well.

It was great working with Level Up Local! Jean Carlos and Gabriel responded quickly to every…read morerevision I had and were very helpful throughout the process. I'm really glad we found a company that truly listens and works with you to bring your vision to life. I highly recommend Level Up Local. Overall, it was an amazing experience!

They did a great job, were super communicative and responsive, and did not take long on the job -…read moreall for a reasonable rate. I would recommend JWP to anybody.

I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

I'm the owner of Zia's bakery in Alexandria. They cleaned everything spotless. Cheap rates. Only…read morecomplaint is the time it took (2 hours). Sana, the woman whom I spoke with was very friendly and hospitable. 4.9/5 Stars

Great company with fair market pricing. You get everything that was expected from a top-notch…read morecleaning company. The sales person Christopher Hopkins was very patient and working with our budget while maintaining excellent cleaning and not making any shortcuts or leaving things out.. Jan Pro has a very well laid out contract that shows exactly what's going on a daily basis, as well as was done on a weekly basis. Our franchisee cleaner/Owner Hamms Navas does an impeccable job has great communication as he leaves a notebook behind to remind us about supplies that we need to order or any other thing that he might notice is out of whack. Every time we walk in the door even five hours after he has left, the place has a nice fresh, clean floral, a smell to it. Quite frankly, it is quite refreshing walking in and seeing that place so clean! I highly recommend this company.

I hired Red Maids for furniture removal because they were very responsive and pricing was great…read more They showed up exactly when they said they would. No added/extra fees. I would definitely use them again and highly recommend them.

I made a request and within the hour Red Maids responded, keeping me updated on estimated time of…read morearrival. They were in and out and removed all everything! The customer service was top-notch.

I've been using R & R for almost a year now, and I've always been impressed with their work. I live…read morein a 3-bedroom apartment with my husband and children. They are extremely attentive and thorough, and it's a pleasure to support a small business that does a great job. They also keep track of the schedule, and their rates are reasonable for the area. I've recommended them to family and friends, and will continue to do so.

competitive price and did a terrific job on our bathrooms. will be using again in the future for…read morecleaning needs. thank you!