Alex Gorodinsky was an exceptional loan officer. He made first time home buying experience easy…read more He kept us informed throughout and promptly answered any questions we had. Couldn't recommend him any higher.

We had a great experience working with Alex and his team. They were very easy to communicate with…read moreand extremely proactive. We had a VA loan which some lenders are not as experienced with but Alex and his team made sure all the extra steps were completed on time. Made the whole process less stressful. I would easily recommend them to anyone in the market for a lender.

i know we couldn't have been easy to work with (is it ever easy in this industry) but i am so happy…read morewith gershman. it was super simple. when rates went down, i asked rick if he could help to lower our recently-mortgage home and he was very helpful. i am very confident in doing further business with them and referring.

From the owner: Gershman Mortgage offers a wide range of mortgage products and is one of the area's leaders in…read moreFHA/VA and conventional single-family home loans having financed over 150,000 loans in the St. Louis area alone. Nationally, Gershman services $650-700 million for multi-family and healthcare facilities in over 10 states. Gershman specializes in providing and servicing all types of financing for apartments, nursing homes, assisted living facilities and hospitals utilizing tax free and taxable bonds. Gershman Mortgage is one of only 25 Active Lenders nationwide to be HUD-approved for MAP (Multi-Family Accelerated Processing) for apartments, assisted living and nursing homes. In addition to HUD financing, Gershman offers many other conventional financing options to their customers.

Nathan Kerpan was above and beyond what I expected! We used Benchmark Mortgage for our loan when…read morebuying our home. He helped us compared the different loan options and what those would look like long term to help us make the best decision for us. Nathan and team were on top of every detail throughout the entire process and made it easy. This is who you want to work with!

Nathan and his team were excellent to work with on my first home purchase. Nathan was always…read moreavailable, even at times when I reached out to him thinking I wouldn't hear from him until the next business day, I would usually hear back that day. He walked me through every step I needed to take leading up to closing and let me know what I needed to get done next. He did a great job explaining all the details of the loan options and turned gibberish into something I could understand so I could make an informed decision. The whole process, while overwhelming by nature, became much more manageable thanks to The Kerpan Group!

They are the post office and DMV of credit unions. Not recommended at all. They will hold your…read morefunds for as long as possible in order to gain as much interest from it. The customer service is horrible. Their practices are highly unethical.

The mortgage and Heloc accounts are the best. Made the whole process super simple. Thank you SCU…read morefor putting me in my new home.

We began our journey of home ownership several years ago, we aren't typical buyers as we had some…read moreobstacles to overcome, and we had some bad luck working with other lenders in the area and nothing seemed to get the job done, until we called Chris. He put our minds at ease and let us know that he would do everything he could to get us approved. We contacted him late February and today we're home owners! So professional! All of my endless questions were answered and I was informed of the whole process and what step was next. If anyone is looking for an All Star Lender please go talk to Chris!

From the owner: Chris has a degree in economics from Southeast Missouri State University. His number one priority…read moreis to help each of his clients meet their real estate goals. Communication and accessibility are important to Chris. All his clients are given his personal cell phone number, and he checks in with weekly updates throughout the entire loan process. Chris enjoys spending his free time with his wife and daughter.

Veterans United, after months of telling us we're good to go for a home loan and with only 14 hours…read moreuntil our scheduled closing, decided for the most cockamamie reason to back out of underwriting our loan, basically leaving us homeless unless we can figure something else out on our own. I can see by the spurious reviews in their social media pages by crypto spammers their rating is artificially inflated, too.

Sold our loan to LA based Penny Mac, which is also a collection agency BEFORE first payment ever…read moredue! Appears loan was sold the next day after closing. NEVER once mentioned loans might be sold or we would not have refied with VU. Great way to treat disabled vet. We made principal payments to VU and had to fight like heck to get it because they had sold the loan and did not notify us. Loan officer didn't bother to show for closing, But did send a crappy ass sign that ended up costing us over 3K to refi again.

Their webpage states "and that little extra something that comes from banking with a…read moreneighbor"...nothing is further from the truth with this bank! There is no little extra something except ALOT OF HEADACHES with this bank! The customer service is DEPLORABLE, the tellers are rude, unhelpful and definitely wouldn't make it working at a financial institution in a bigger city(can you say SLOW?!?!) AND don't even think about going there for something as simple as having change run through the coin machine, they NEVER want to do it! I have tried 4 or 5 times in over 6 years of being a customer, and NOT ONCE have they been able to run my change while I waited, they always want you to leave it for them to count at THEIR convenience, they claim they're "too busy"! EVEN WHEN THERE ARE NO OTHER CUSTOMERS IN THE BANK! It's TRENTON, NOT CHICAGO for goodness sake! Whatever happened to taking care of the customer that is standing in front of you needing service? I'm sure if I had $100,000 in this bank they'd be MORE than happy to run my change ASAP!! And to get an answer to any simple question is totally frustrating, NO ONE ever is there that seems to have the answers! They charge outrageous fees, process debits from customer accounts on "non-business" days but don't put ACH deposits or credits in on those same "non-business" days. They also are EXTREMELY late when it comes to posting any direct deposits, any of my other banks post right after Midnight, Tempo posts usually after 7 am or even later!! But they sure process any debits you may having coming through ASAP after Midnight!!! Anything to be able to sock those overdraft fees to their customers!!!! I ALWAYS triple check my statements, and more than once they have processed a credit as a debit, posted ATM withdrawal mulitple times and if I had not brought it to their attention, I would have just been out the money!!! They may be Trenton's oldest community financial institution, but they are definitely THE WORST as well!! This bank and the way they treat their customers can be summed up simply, like everything else in this small town, is backwards and behind the times...you'd be safer & happier keeping your money in a tin can buried in your backyard than having it in an account at Tempo Bank!