This place is always fast and since they are a hub stuff gets moving pretty fast. I don't know how…read moremuch to really expect out of a shipping place but I can't see any issues here.

I shipped a power supply at a FedEx drop box in Grand Blanc, MI. 12 days later, they still have…read morenot found it. I believe the driver stole the package. FedEx said since I didn't take it to a facility to be scanned--the package doesn't exist and I'm out $47. They are the worst shipping company. Previously they damaged a radio that I shipped and I had to call the State Attorney general to get them to honor their insurance (that I paid extra for). Do not leave a package with them without scanning. Their employees are dishonest.

I was in a rush to ship my package before heading to airport . The sales associate Mel was…read moreextremely helpful and kind. She was efficient and got me my way quickly .

The Flint UPS store is NOT in the holiday spirit this year! There were four of us customers that…read moreall drove there through busy traffic this afternoon to get our packages dropped off before they closed at 4;30pm and got there at 4:26pm and the woman working had already locked the doors early and refused to let us in. She even told us she would NOT let us in and that "they are closed", again it was only 4:26pm. We've all been in her shoes and want to go home after a long day but customer service is important and it's unacceptable to lock the doors early and refuse to service the public!

I have never been so disappointed with this service like I am today. I been waiting 4 days pass my…read moredelivery date for my package to reach my city when it finally did I was not able to pick it up. Now my package is in florida I'm IN MICHIGAN delayed for God knows how long.

A slightly above average experience when it comes to dealing with the local post office…read more We all know how frustrating it can be to do business at the post office. Be it standing in line, arguing about the merits of overnight delivery, ascertaining what happened to damaged or lost packages, we've all been there. When it comes to local post office locations, this one rates slightly higher than a few of the others around town. If I must use the post office (and let's be honest, we all have to every so often, even if we try not to), this is the location around Flint that I prefer to use above any other. I'll break the good and bad of this particular location as follows: Parking- it's woefully inadequate and the lot appears to have been laid out by someone who was stoned. There's too much unused "green space" where vital parking spaces are needed and no reason for it. The space between rows is so narrow that anything larger than a Mini Cooper dare not scoot through (especially in the winter during heavy snow, which piles up and narrows the rows to about half their original size). Yet, there's a considerable swatch of land untapped for parking. Hmm, go figure. Customer service- it's largely inconsistent, but has been better lately. The lines have traditionally been very long and they have a habit of only opening that last "special services" line if there is a line of epic length extending out the door (it happens more often than not) or a bizarre customs inquiry that requires attention. However, lately the lines have moved quicker than normal. I think they might just be doing their best right now to deal with the Christmas onslaught. Time will tell if the gridlock will make a comeback. As for pleasantness of the employees, they are super nice and always courteous, even apologizing when the line gets bogged down. Expediency/Accuracy- well, if you mail anything from this location, be it a check you owe the IRS at tax time, a Christmas gift, everyday mail, packages from Amazon, etc, chances are it will actually make it to its destination on time and intact. Problems with slow, lost or particularly damaged mail/packages have been ongoing at other USPS locations around town, but not at this one. In other words, if you do a lot of online shopping or have important documents or packages to ship, do it here and forgo the downtown Flint locations. What you send from those locations will either arrive late or disappear entirely. I wonder what the "Dead Letter" sections of some of those branches are like. I'm pretty certain some of my lost mail is there. Convenience- this location is fairly convenient in many respects. It's large, the doors are always open day or night, they are open on Saturday (Sundays in December to handle the Christmas holiday), they sell packing accoutrements, like tape, boxes, packing materials, etc, as well as gift wrap, bags, cards and so on, they rent P.O. boxes, and take passport photos. However, it would be nice if it wasn't so hard to make a left turn out of the parking lot. Car accident, anyone? Like I said, this location is passable and obviously better than other USPS sites in town. It's not great, but it's okay. It beats some of the downtown Flint locations on E. Boulevard, Flushing and Saginaw streets.

I have done business with Wayne the owner and know he is a pleasure to do business with. Never an…read moreissue whatsoever. I highly recommend this company.

Companies all kinds of crazy, unorganized, and very unprofessional. Doesn't pay employees on time ,…read morenever answers the phone in the office. At orientation they made it seem like the company was so well put together and I did have high expectations until we got a little further down the road, very disappointed!!!

Super cute store! Lots of box and envelope options. Good location. Staff is awful...I was accused…read moreof stealing tape. I walked in with my tape and marker. My tape is literally from the usps..? Handled business then left. As I was leaving and getting into my car an associate followed me out and yelled across the parking lot...asking if I took their tape and that I need to pay for it lol...I replied (aggressively) no...then she locked the door and watched me get into my car...if I had stole the tape why would she think confronting me in the parking lot would be a good idea....maybe...a refresh on customer and associate interactions and safety should be on the managers agenda.. L O L

do not use postal depot. they were 10 minutes late opening up and this woman named Kelsey was the…read morerudest person I've ever met. I almost just left but need my package to go out that day. not even sure she knows what's she's doing to be honest. just overall a horrible experience. go elsewhere and save yourself the headache from dealing with this woman

I sent an employee there to get 16-copies at 6:30-pm on Oct 30, 2024. It took 30-minutes to get…read morewaited on and at 7-pm the employee said my guy would have to come back tomorrow to pick-up the 16-copies, after begging & pleading, they said he could come back in 15-minutes to get them (what should have been less than a 5-minute job) ended up taking an hour of wasted time to do business with this store! I will NEVER set foot in this store again, EVER! Incompetence personified!!!! AVOID AT ALL COSTS!

Several times I have had terrible customer service at the Flint Office Depot location. I recently…read morewent into the store to just turn in used ink cartridges to recycle and get my rewards for doing so. I wasn't sure if the cashier who waited on me was the same one who is always so picky and rude because she didn't have a mask on. Turns out, unfortunately, it was her when she wouldn't give me a plastic bag to put the ink carts I was going to turn in. I had a bag full of my own and just wanted to kindly put only ten of them in a store bag to hand in. This cashier refused for some stupid reason and then insisted she take my bag and get them out herself, and I adamantly told her no. She got so rude with me and I said never mind, I'll get someone else to help me. I gave her my feedback and told her she has the worst customer service skills, and this cashier was so bad, she yelled back to me that I was a terrible customer! What a bad mouth on her! No employee should ever talk like that to a customer!! I told the employee at the service desk what the cashier did and found out her name is Retta. I have complained about her before but never knew her name. I asked for the Office Depot District Manager's name and was told it's Jeff and I called another Office Depot location for them to have him contact me. Jeff did call me and took my information about the Flint store. I also told him of another incident with another employee who I had already complained about when I returned an item and she was going to staple my original and return receipts together and I kindly told her please no, I don't want them stapled and she gave me a hard time about that! Why? The Flint Office Depot is the very bottom of the barrel with customer service and the worst of all the central MI locations and I have only gone there just for minor transactions. Depending on which location I am in at the time, I also go to the Okemos, MI store which is top notch where the employees are incredibly friendly, knowledgeable, and are accountable with excellent customer service. Not Flint, that store even looks depressing and the employees never smile and just go through the motions. When I make major purchases, like recently a new printer, I bought it at the Okemos store because they are the most trustworthy.