Today 7/5/25 at approx 1228 FedEx delivery guy is on my Ring cameras throwing my package's to the…read moreground. It was raining the items were in cardboard boxes, and my delivery instructions ask to deliver to my Front Door under the eve. He left them at the garage door exposed to the rain on the wet sidewalk (his own photo shows that). I spoke to him through my Ring advising him of his delivery 100% recorded. I asked why he is throwing my packages to the ground, why he is leaving them in the rain to get soaked and ruin the contents, and not following my delivery instructions as I am a member of FedEx app- asking for delivery specifics. He told me to go ahead report him and laughed as he walked away. I advised him to move my package's out of the rain onto the front step. I also said his video is being streamed so have fun looking for a new job. Blonde male approx 20-30 5'6 200 lbs. see video if I can add it. What an unprofessional non-caring human! I work hard for my money and when I order an item-to have the delivery deliberately break and throw it about- uncalled for should be a crime damage to property. https://ring.com/share/b885e687-9d9e-4102-b559-a8cf5b24c1da

I need to stop doing business with companies that use FedEx. My whole day is hijacked when I have…read moreto sign for a package. The estimated time was blown past and here I am waiting on a Friday. My Whole day is screwed. I prefer other delivery services better.

My son Ryan and I were at the UPS Store in Maple Grove today. We had a return to send and neither…read moreof us had ever done this before so we were hoping this transaction would go well. Casey helped us, and he made the whole process smooth & easy. Thank you Casey for your helpfulness and professionalism.

I've never experienced such poor customer service. The self-service machines were down, which I…read moreunderstand--things happen. So I went to an employee for help with my Amazon returns. I had two separate items--a shirt and a pair of pants--each with its own return QR code. Instead of processing them separately, the employee placed both items into one bag with a single label. When I questioned this, explaining that they were two distinct returns with separate codes, he became immediately rude and dismissive. I was confused because that didn't seem correct, and it didn't match Amazon's return process. To make matters worse, when I later tried to cancel the return for one of the items, the system wouldn't allow it because it showed as already processed. This left me concerned that Amazon would only register one of the items as returned, potentially resulting in me being charged for the other item that I had intended to return properly. Overall, the experience was frustrating, confusing, and completely avoidable with better service and attention to detail.

Saturday, Maple Grove. November 1st, 2025- I arrived at 12:50 PM -- closing time 1 PM…read more If I could give six stars, I would. Consistent kindness, not coincidence -- Jeremy embodies what customer service should be. Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is.

Yes, you counted six stars -- not five…read more Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. He is the definition of what customer service is supposed to look like. Saturday, Maple Grove. I arrived at 12:50 PM -- closing time 1 PM. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is. "Consistent kindness, not coincidence -- Jeremy embodies what customer service should be."

I had a package delivered and they literally delivered it on the street not at my home.read more

Packages sit here for weeks while the primates working there either choose to steal them, peek…read moreinside by pushing their banana pealer through or just add them to the pile and wait for another loser on the next shift to do the same

I wanted to commend Craters & Freighters of MN for their quality work. They provided a quote for…read morethe job very quickly in response to our request. They picked up the lab equipment and crated it for international shipping for us. Then we heard from the lab that they had forgotten to provide some essential accessories to operate the equipment. Jason and Gary went above the call of duty and provided excellent customer service to complete the job. We are extremely happy customers!

In August 2012 I paid this business to pack, ship, and deliver antique family furniture to my…read moresister in Provo, UT. The business broke a large, round mirror in transit. They and their corporate overlords agree that they owe us $200 in compensation on this insured shipment, as the amount falls below their insurance deductible. Despite eight months of calling and emailing, no check has ever arrived. Think twice before you trust these people.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

From the owner: Mail N’ Ship is a locally owned - packing, shipping (FedEx, UPS, USPS), boutique-style shipping and…read morebusiness services center dedicated to making everyday tasks easier, more efficient, and even enjoyable. We offer a thoughtfully curated range of services including packing, shipping (FedEx, UPS, USPS), mailbox rentals, notary, laminating, shredding, passport photos, faxing, scanning, and unique gift items all under one welcoming roof. What sets us apart is our attention to detail and commitment to customer care. Whether you're mailing a package across the globe, renting a secure mailbox, or simply stopping in for a quick fax, we ensure every interaction is clear, professional, and personalized. Our space is designed to feel like your “away-from-home” office efficient, friendly, and always ready to help. At Mail N’ Ship, we don’t just move packages, we build trust, simplify errands, and support our community with services that are as reliable as they are refined.

Absolutely wonderful service and follow-up. I needed to ship a large stained glass window to a…read morefriend in Seattle. Freight Buddy took care of everything from crating to following my shipment. Special shout out to Kevin ~ Thank you!

I have used just about every freight company locally and nationally. Freight Buddy is not your…read moreaverage freight company. When you walk through the doors you will notice that. Their building is absolutely amazing and you feel comfortable from the very beginning. From their staff to their support it's the best. I know what to expect from most places. Freight Buddy not only met my expectations they exceeded them. Get this not only am I sold on their value added services but my clients are receiving their shipments and they actually call or email me back just to let me know how impressed they were with the crating of every item. Sorry but that just does not happen in the freight industry. I now have a freight company who not only provides a service but actually provides substantial added value to every deal. I guess I no longer view my freight company just as an necessary service but as a value added partner!!! Thanks FREIGHT BUDDY!!!!

Just had an in home delivery from these guys. I have to say I was not expecting them to bring my…read morenew refrigerator all the way up the stairs and into my kitchen. They even took my old fridge away for a few extra bucks. I have to say there wasn't much work left for me. Just plugged er in and back to the couch I went. Thanks guys!

Always great service and friendly. Same day turnaround is key and prices are great so I'll really…read morevalue is a 10.

Incorrect information on website regarding hours…read more No one answers the phone. Huge sign inside of door saying WE ARE OPEN. 12:47PM 5/18 CLOSED Waste of my time, waste of gas Not the way to run a business.

If you want to deal with wonderful people and get top-notch results, then Snap Print in Hopkins is…read morethe place for you. Joe, Nikkole and William have been fantastic to work with. The crew behind the presses who I haven't met are unsung heroeos. Turn-around is lightening fast and the prices are great. It's a shame I can't give Sna[p Print more than five stars. - Peter / Popco

I can't say enough kind words for Snap Print and how they took care of us with incredible grace and…read moreflexibility. Great value and service! And so fast!