This location is spacious and wedged between a Publix and a pizza/wing joint…read more The service is always fast and pleasant. The rates are fair and packaging is cheap. Shipments are also always on time. I highly recommend this service.

Pak-n-Ship of Southwest Florida at Pebblebrook is the best place to take any package you need…read moremailed. They can do anything you need or answer any question you have. I use them several times a week and they always give me a receipt. Every package I've ever given them has been sent &received in a very timely manner. They all work very hard and if someone comes in the office while they are not at the front desk someone always comes out right away to greet the customer. i've never had a package lost. they are all very friendly and very glad to help. They print a lot of labels for me because some companies that are supposed to send return labels with my purchases have stopped sending them. I just bring in the package, show them the label on my phone and they print & attach it and cover with plastic if necessary to prevent weather damage. It is so nice dealing with a business where everyone is so helpful and easy to work with. please give them a chance if you're using someone else. I know you won't be disappointed. Karen

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

Always very polite and professional. They take all forms of packages and will package it for you…read more They deal with all carriers.

Needed assistance in shipping items to client; stopped by Shipmates off Collier Blvd and spoke…read morewith Jimmy. He was extremely knowledgeable and helpful. Was very pleased with the fact they can ship either Fed Ex OR UPS. Store was clean. Won't hesitate to use them in the future.

It seems Staples, Hwy 41N across from Walgreens and in the same plaza as the BIG Publix has…read morecompletely 'run out of steam. Basic office products often understocked, but worst of all there is an OBVIOUS lack of inspiration for sales staff to participate in assisting customers when entering the store! My last 3 visits confirm the same with all staff members huddled behind the counter housing printing & copying area BUT SURELY ... 1or2 inactive sales personnel could assist customers as the majority of the sales floor echos empty... Even the parking lot, once always busy is almost desolate. Star Rating 3

Angel saved me today! Got my flyers done so I didn't have to come back. Thanks for saving me time…read moreAngel- you are a great person. Thank you!

My wife and I came across this location while eating at a nearby restaurant, and couldn't have been…read morehappier with the warm and friendly service. Everyone was so nice and helpful, and they have a wide range of services in besides shipping (document shredding, mailboxes, notary and even fingerprinting). In addition to the great staff, we appreciate how that they accept UPSP, FedEx AND UPS. I have had several returns before were the company typically uses once shipped service, but for a particular items switched to another shipping company and I found myself at a location which didn't expect either FedEx or UPS. With his Rent-a Mailbox location you don't need to worry about it- they take all three. I trust they will take care of my shipping needs, and when I need any of the other services they offer will gladly support them.

Great service. Friendly and efficient. Small space but utilized well and in a great easy to…read moreaccess location.

We purchased an office chair at the Coconut Point location and the young man that checked us out…read moresaid we don't have the chair in stock and there is no Military discounts on furniture. We ordered the chair. A few days later I called the Naples location and spoke with Augie. He said you should have received a discount and we have the chair in stock. Augie Ciresi and Jim Allday were extremely professional, corrected the discount, and provided exception customer service. Hats off to Augie and Jim, they made me a loyal customer .

Do not use this place. The instructions that are in front of the copy machines are incorrect. When…read moreyou're trying to figure it out, there are three associates just standing there talking to each other not even asking if they can help. When I asked the question to get clarification. They just looked at me and said print the word on the instructions says email. I'm so done with bad attitudes entitled people

Been here for years, proven they deserve your loyalty…read more Great staff, always compares the cost of mailing services for you, as different companies will change their fees on a daily basis, Also sell greeting cards, boxes, have mail boxes to rent, lots of goods. Lots of parking on the side as well as front. Couple of doors down from Dominos pizza Come pet the Cute rescue dog too!

The Shipping Station located at 4755 N Tamiami Trail has abruptly closed their business leaving…read morepost office box customers without access to their mail. If you rent a mailbox from any entity other than the USPS you relinquish the ability to submit a change of address or mail forward. Most of these customers are not in town and will only find out when they start getting calls their mail has been "returned to sender." They will need to file a request with the USPS to hold their mail (online form submission is available) for pickup or delivery to another location and individually change addresses with senders. The Shipping Station has operated at the same location in Naples for over 35 years. During that time it has been bought and sold to various owners. The latest owners, Deborah B. White and Raymond Maluto of Debray Enterprises, LLC chose to close the business without notice to box holders or to the longtime employee who has ran the business for 20 years. Despite having several opportunities to sell the business, their decision to simply lock the doors has left many in town scrambling to secure their mail. It's disheartening to witness the demise of a long time business people have relied on for years and years. It's especially frustrating and puzzling to know the business could have been sold without any interruption of services. I understand they pulled the cancer card. I find this particularly distasteful for personal reasons. Again, they had no less than three opportunities to sell the business. They have promised refund checks for all unused months left on mailbox contracts. Whether they will send those checks before or after their extended Alaskan cruise remains to be seen. #gulfshoregrifters #screwthelocals #howtogetacondoonthebeach

I've now had multiple frustrating experiences with this location. Most recently, I sent my son with…read morea prepaid Apple trade-in package and QR code, only to have staff incorrectly tell him they couldn't process the shipment because he wasn't "on the account." This was simply a prepaid return label that only needed to be scanned and accepted. Unfortunately, this isn't the first time I've encountered misinformation and inconsistent service here. Customers should be able to rely on staff to understand basic shipping procedures. Very disappointing and a waste of time.

Extraordinary service - thoughtful, fast and thorough. And by the way, I would NEVER copy any…read moredocument over 20 pages on my personal printer - I just send an email to Katie at PaknShip and she has it ready for me almost immediately. Keeps my toner cartridges alive much longer. Hard to beat!