Thank goodness for this FedEx location and its friendly, professional employees! They were able to quickly locate my delayed package! I mistakenly put the shipping address the same as my billing address which differ. FedEx held my package for me at their Miramar location. They kept it refrigerated, which was extremely important, as it could have gone bad without having it properly stored! I couldn't be happier with the service and would highly recommend this location! read more

Well the MORONS at FEDEX did it again.Miss delivered ANOTHER package.Ran the driver down and showed him a picture of the delivery and ask him if he delivered it?He said yes, told him it's not my house.He goes to the back of the truck then come back get on his phone to interpret his message which is "Thats not your package" Yet I get a picture and message saying it was delivered. Definitely FEDUP with FEDEX. Wish I could post a negative . read more

FedEx Ship Center - My medical supplies - Shipping Centers Near Me - Miramar, Florida

They failed miserably. I will never use FEDEX again out of the disrespect they showed me and the lies they told. Not being dramatic. I ordered three pair of stunning reading glasses from Paris in mid April. The company shipped them so fast that I was supposed to receive them two days after ordering them. Amazing for standard delivery. Then, package was held up by US Customs. They needed a drop ball certificate. I had never heard of this in my life. Well, the lovely Parisian company sent this within a day to FedEx and they sent me a copy of it as well. I had received a call from FedEx Miramar saying they needed the drop ball certificate and as I said, it was sent quickly. FedEx employee gave me an email address to keep in contact. I emailed several times with no response. I even sent them the drop ball certificate just in case. I called FedEx one day and the agent says that my tracking would be updated in an hour. Package will be delivered tomorrow! That was 4/29. I have called several times since then. Was told many whopper stories. It is pathetic. It feels like I am dealing with a struggling company who is just starting out and doesn't know how to handle themselves. Talked to a supervisor who promised to escalate this. Tonight I received an email saying package is being sent back to shipper!!! They will never get a dime from me again. I know it doesn't matter to them, but it matters to me. If I have to pay for shipping, I will be headed to USPS or UPS. Not nice to flat out lie to and ignore a customer. read more

The lie and say they tried to deliver your package knowing they didn't. Lazy liars expensive shipping with poor service

they threw my package on the front porch with no care in the world like I could have had glass in that box everything caught on my doorbell camera read more

FedEx Ship Center - The black drawing is for safety reasons but u can clearly see the package in mid air - Shipping Centers Near Me - Miramar, Florida

I wish I could give negative stars. The staff at this facility from the manager allegedly called Scott (he refuse to talk to me) down to the people in the front area (none of them had name tags and refused to give me their names) are rude, impolite, and needless to say, they do not belong in any job that has to deal with public or customers. Also they have no idea of their own job as I found out later on. They made me go three times telling me that I was missing a specific label on the package I was supposed to send. This place is not close to my home but it had to be there since the package is considered a "dangerous good" because It has a battery. After 3 trips over there a lady who chose not to tell me her name literally screamed at me that they do not ship my product but offered no solution even though Fedex does have options for it. Considering that MY product was pictured on a poster in that office that showed the actually did send them I was convinced that she was wrong so I asked to talk to a manger, but she said he or she was busy and could no come help me. She did this by screaming at me. The product I'm sending is going back to the manufacturer which is a well renown brand that they send me the labels, the have an account with Fedex and that is how I received it. So she WAS wrong, the "MANAGER" WAS wrong and do not know the procedures that the company uses. So if you feel like you want to be screamed at by an inconsiderate worker that should not be anywhere near a customer then I strongly recommend you ship through here. The "Manager" doesn't have time for customers so don't bother. read more

If you're pressed for time do not go here. I've been 3 times and never fails to have long lines with 1 servicer person. Workers walking in and out from the back and see the long lines but don't assist their fellow co workers. I most recently waited 25 minutes and was 4th in line only to be told they can't find me in the system to get my package smh read more

Had a package I needed delivered by the Jan 19th from miramar to Baltimore. I was so anxious about delivery being on time I opted to not use my ship station and go in to an actual FedEx and NOT just some authorized dealer. I paid $120 for the package to be delivered next day by 10am. Instead it was delivered on Jan 20th at 1230pm. I was so livid about this ordeal I called customer service several times and after the many run around with their arbitrary automated system and unhelpful customer service. I was finally able to speak to a supervisor. On a recorded line, she said to me that she didn't understand why they even accepted my package at that FedEx location for Overnight, knowing fully well that there was a four 4 day backlog. She apologized profusely for this and said to me wait for the delivery and then contact them about a refund or a fee adjustment because of this inconvenience. I followed her instructions and once the package was delivered, I made several attempts online as well as calling customer service and going into the location where I had mailed the package to inquire about a fee adjustment at the very least. To my dismay FEDEX denied all request for refund or even a fee adjustment indicating that it was because of weather. I can 100% say that FEDEX is a scam because it's sickens me that you would allow a customer to pay such ridiculously high price knowing fully well that you were not capable of delivering your Promise and getting my package the next day. At this point I am going to request a charge back through my credit card company for the entire amount. £#€¥ FEDEX do not use them. They are THIEVING SCAMMERS read more

The incompetence in this location is insane. Employees walk past about 5 customers in here waiting multiple times without even acknowledging us. I had to go out of my way to ask if anyone was going to assist us yet nobody came out to assist. I had to walk away without getting anything done or even greeted. Fire your employees and make sure you train them properly. read more

This is the last time I will ever use FedEx. I paid for a packet for overnight shipping (again) and tracking said it will be delivered same day and I was at home all day. They said they attempted to deliver it at 7:59 pm on Friday which is bullcrap because not only was I home, but I went back to my ring camera from 7:00 pm to 8:30 pm and no one attempted to deliver anything. Now a birthday gift that was supposed to be for Friday, has to wait until Monday! Thank FedEx, NOT!!! read more

Worst service ever !!!!!!!!!!!! I missed my package so I tried to call the store but their number is not listed in google so I had to call the 1800 number so they told me my package would be ready for pick up after 8pm the store closes at 7:45pm when I tried to get the direct phone number of the store they didn't have it finally one of the representatives patch me through then Grace at the store told me that because she didn't know who she was talking to she couldn't tell me about my package so she told me to call again the 1800 number and have patch me through again after verifying my information I cannot believe that fedex doesn't let me pick up my package this is unbelievable they just lost a customer who has used their services for years read more

Created a label online and was told in this shipping center that they couldn't scan the code the printed for for. They sent me to another location. Worst customer service ever. Super inconvenient read more

It's amazing how a billion dollar company can get so off track when one number on your address is incorrect. After the driver delivered my package to an address that doesn't exist the fedex rep said the package never left the facility. So I drive to the facility and of course it's not there. The rep there is insisting it was delivered. I tried to explain that was impossible- there is no such address. Called fedex corporate back. Of course now it's a whole different story. Why don't you do like UPS and insure the address is valid before giving to a driver? I'm sure my important documents will never be received. Way to go FEDEX read more

Although a little complicated to find, that might be a good thing. I have been able to ship some of my most prized possessions I have sold on eBay using this center. There is never a long line and although the establishment is pretty small, the service is consistently good and the staff is pleasant. read more

Literally terrible customer service. Failed to deliver package that was perishable on time. Was told package was on the way to a friend and would be delivered that day within the next half an hour. Never heard back from them and continued trying to call only for no one to know what happened to the gift I had purchased. read more

this place is literally THE WORST. i will never ever use Fedex again, especially not this place. Fedex needs to retrain their employees. and when someone asks for a package to be held at location - it needs to be done. instead they put a note in the system, put it back on truck the next day and still attempt to deliver it when NO ONE WILL BE HOME TO SIGN FOR THE PACKAGE THAT WAS ASKED TO BE HELD. this is after a complete shit show of communication yesterday that prevented package from being picked up due to the poor communication of the 1-800 number and this store. never again. read more

Honestly, I have never felt so humiliated they were so rude the boss or manager came out because I was having a calm discussion explaining why I needed the employees help the manager came out like if she was going to fight me "is there a problem" her tone was just rude, Asking the employee not me and mind you I was not in a bad mood yelling or disrespectful to anyone. Absolutely the worst place ever and I will never use FedEx UPS all day and avoid this store clearly they don't care for customers read more

Jacob was helping me at the counter and made my visit awesome. I was having a rough day and his sweet and friendly personality made my experience great. I was picking up a package and he got it right out for me. He was very knowledgeable and also told me about how easy it was to ship things through the company. This FedEx station would not be this great without him. I will definitely return! read more

One thing UPS has that FedEx lacks is customer service. Ingrid was not accommodating at all in the Miramar location. I asked her if she can call the driver to let him know that it's ok to leave my package there if I'm not home. Her response "I have a line out the door, I can't be on hold forever." The end result is that my flowers got delivered wilted and they were a mess. FedEx ? No thank you!!! read more

NEVER USING FEDEX HERE AGAIN! Ordered 1 day Saturday delivery, was home all day and by 11am I see they "attempted delivery." No one knocked and didn't leave the attempted note. I called the main FedEx number and they said the driver's note said they couldn't get in the gate. News flash, THERE IS NO GATE and even if there was FedEx has their own number to get through said gates. Driver must of decided they would rather not get out of the truck and do their job, they just put down a bull shit excuse. I for one will never use FedEx in this area again and I hope you don't either. Maybe one day this location will fire all of its employees, at least the drivers, and hire ones that actually do their job. read more

They knock on my door and i promise by the time i got to the door the driver was driving away!!! Left my package and just didn't care if it was stolen. I spent 12 dollars to get ship and this is what they do. I'll be using United states postals service from now on. read more

This is my favorite fedex location. I ship out a lot of packages for work and they are always extremely helpful and patient. Even when they are slammed with people they are still pleasant to work with. Try to come before 6pm because from 6pm - 8pm there are a lot of people. read more

horrible !!!!!! stick wit ups! fedex looses your package and then trys to act like there is high volume ! then they wont let you pick it up because they said you didnt select that first but the delivery date is really potential because of the high volume ! this is the 3rd date change! they keep scanning it like it just got to the miami ! but its going on 3 dyas!!!!!! read more

Both times i have been to this location i have waited in line for more than 10 minutes just to pick up a package. I give a four star because the customer service and attention to detail is great, BUT, the wait time is not cool. Also both times i have been here jas been past 6pm where the rush of people to pick up items happens. The need of more employees up front at the registers at peak times is needed. read more

I visit this location about once a week. The employees are always really nice and helpful. The service is fast ! I drop off my package and receive my receipt within a few minutes. read more

Juan Carlos, JC, is a very nice employee and a great citizen. He was delivering packages on my building and noticed that I needed help carrying boxes downstairs. He offer a hand. He saved me 3 trips and he was very nice. He is a model employee and I would love to do more business with FedEx if they have more employees like him. read more

So to be honest customer service at this FedEx is ridiculous, very rude and not accommodating.

I wish I could leave no stars. The tracking for my package stated it had arrived at this location. When I arrived to get the package there were no employees at the counter and like 8 people waiting. One lady comes out after like 5 minutes muttering something out of her breath and starts shifting packages angrily around without acknowledging anyone. Then another lady comes out and when I give her my tracking number she tells me the package is unavailable. I show her on my phone and before she even looks like literally YELLS "it's showing unavailable! What do you want me to do, go back there and look for it?" I was so taken aback, I didn't even know what to tell her. I tried to ask her about my package and why it would say available in my email and she's like "yours and a hundred other people's!" again in a loud, sassy tone. Not only is this awful customer service, but it felt like because I look young and I'm female, she was taking her frustration out on me because she didn't talk to the other men there like that. I called and asked for a manager and couldn't get that either. Great job, FedEx. Way to take care of your customers. read more