I use this ups a few times a week. Service is always quick and staff is very helpful!read more

I consistently receive rude service from employees here. It's happened at least 4 times. Will go…read moreout of my way to another UPS store for better service. Very rude and unprofessional. I'd give it zero stars.

As with most things having to do with our current government, this post office is the epitome of…read morepoor service. Good luck, trying to get them to answer the telephone. Changing your address don't even try to get help from the USPS Absolutely the worst

Would like to formally thank Ash from the Mashpee post office for her exceptional performance…read moreduring what can only be described as: "Certified Mail Meets Medical Emergency." After fainting at the bank with a blood pressure apparently sponsored by powdered sugar and dehydration, Ash calmly: retrieved my certified mail secured the envelopes maintained operational continuity informed EMTs, "She's a fainter" and kept the United States Postal Service moving like the last functioning institution in America. No panic. No confusion. Just calm New England efficiency and commitment to procedural excellence. At one point I was horizontal while my legal documents continued their journey through the federal mail system. Honestly inspiring. If the technology fails, the United States Postal Service and my stubbornness remain undefeated. 10/10. Would faint near this post office again

Have been there several times and get the sense that the person who works there doesn't really want…read moreto do their job. I am disappointed in their customer service. One time I asked for a receipt when leaving a package and was told "we don't do that" .....really???? Went again to ship something overnight and was told I would be better off going to Hyannis to ship it....because that is where the real Fedex office is.....really??? I will be using UPS in East Falmouth for all things in the future. The UPS staff seem to have a really positive, can do attitude!

We requested that they package and ship some clothing for us from Cape Cod to Utah. We brought the…read moreitems in and paid for the packing and shipping. We did not see them pack the items, but felt it was straight forward. Upon receiving the package in Utah, we were presented with a mangled and taped up box. The box they utilized was a box from a sleeping bag (think of a box off of a Walmart shelf). This box was never designed for or intended to shipped across country via UPS. CCPS responded: "It does look like a reused box was used for your shipment, and also definitely looks like the box was improperly handled. We do accept and reuse boxes of good condition, and for items of clothes or other non fragile items, sometimes a reused box fits the items better." Why go to a store that specializes in shipping if they aren't going to put your stuff in a real shipping box? I would never use this business or recommend it to anyone again. Poor service, poor quality and poor value - Stay away and go to the real UPS Store!

Always had great service here never has there been a problem. People that work here are very…read morefriendly and very professional

I live in E. Falmouth and this is my first time using this post office. I will never go again!! I…read moretried to call to speak to the Post Master, but there is only one phone number listed for all the post offices in the whole country. Jeff was working behind the counter and apparently didn't know we were in a pandemic, as he was without any PPE. Wear a mask, Jeff! He wasn't even trying to pretend to have one around his chin, or in his work station. Meanwhile, while I was there four other people came in that were in their 60s and one actually turned around and walked out after looking straight at him, and deciding it wasn't worth it. Do better USPS.

Ordered an expensive item from Amazon (marked as delivered) and local carrier tracked that it was…read moredelivered to wrong address. The customer service I received from Albert, our regular local area Orleans carrier, was above and beyond. Problem resolved!!! Moral of the story? Go directly to your regular local carrier if you want something done, and done right! Be kind to your local area carriers, always!!!

Orleans Post Office has always been nice and also helpful! But yesterday our mail delivery lady,…read moreMarina, saved the day! She recognized our missing dog Stanley the white Boxer/Mix (I'd given her the missing dog poster) on Gibson Road at Seavers and called the sighting in! That's when my son and his girlfriend captured the dog at 4:30pm. Thank you Marina!!!

The experience with this store was an absolute cluster!!! I had a high value auction shipment…read morescheduled through them, based on the auction house's recommendation. The early part went well - getting a quote. From there, it was downhill. I had specifically instructed the assistant store manager Alex S and paid for the item to be shipped only via UPS! They shipped via FedEx because it was cheaper for them. When they attempted a recall they lost track of it "in the FedEx network". I would absolutely NOT recommend them for anything of value or importance. They are the textbook definition of a logistics disaster. In a country with at-will employment that rewards merit, how such incompetent people keep their job is a mystery. But worse yet, is the owner of this store that cared neither about his customer nor his employees. He let an employee that had failed in the first place continue to muddle along while not having the courtesy to contact the customer to fix things. Sadly, Yelp does not allow less than one star. In summary, there is nothing "Qwik" about them when it comes to "ship". UPS eventually delivered the package on June 16 after FedEx trucked it coast to coast 4 times since May 11. The long logistics nightmare is finally over for an item I purchased in April.

Absolutely rudest people - my box needed taping on one side, literally a 3" piece of tape and the…read moreowner asked for $2.00 for a 3" piece of tape. I told him that was ridiculous, he then proceeded to become very annoyed and refused to take the package. I went to CVS and shipped there instead and they taped the package for me no charge. I've been to this Qwik pack before and they are very difficult and unhelpful.

The Dennis Port Post Office is the BEST!! Friendly staff, always helpful. My mail carrier is also…read morethe best. Great Service!

I have lived here for almost 6 years and in that time I have had my mail torn, on the floor of our…read moremailbox foyer at my condo bldg, crumpled pieces of mail in my mail slot etc... Recently I had to travel out of state to care for my sister in hospice and had put a stop mail order in, specifying that mail be held until I personally pick it up on Thurs 3/3. After a 10 hour journey home I hurried to this branch to p/u only to be told they don't have any mail held for me and have no idea if it was all delivered or where it could be! I was treated like I was imposing on them by even questioning them. They are consistently rude, slow, unconcerned, uninformative and unwilling to give any information or service. I have spoken to them several times about problems with mail only to be told to have the condo assoc buy new mailboxes. How in the world will that improve their service?? I had something I had to send overseas and was turned down the first visit ( because they said it was closing time) even tho they didn't for another 20 minutes! On my second visit I was given a paper to fill out and told to come back. Third visit I was told I didn't need the custom paper and had to start over! There is one woman there who acts so exasperated when you walk in, and so unwilling to help you navigate rates, options, delivery times that you want to leap over the counter and do it yourself! They need a trained new staff there...people who actually take an interest in their chosen job and perform the duties!!! horrible experiences there minus 20 stars rating if there was such a thing

We had a great visit to the Cape and might have gone overboard with gifts from Truro Winery and the…read moreFlea Market. Quick Pack and Ship went out of their way to package our finds including glass items that were just a day behind us upon our return to Florida. The extra care was greatly appreciated!

I forgot a backpack in Wellfleet. I called Qwik Pack, asked a friend to bring it to the store, and…read morethen Qwik Pack called me back. It was packed by them and shipped out to me promptly, and it arrived at my house in perfect shape, with obvious great care given to making certain nothing was damaged along the way. Could not have asked for better!!