Located in New Albany is a great foot and ankle practice. I was having issues with a toenail that…read morewas UGLY. Made my appointment and the rest is history. The office was bright and clean, the restroom was clean and check in was so easy. I was seen at my scheduled appointment time, my exam was quick and efficient. If by chance you are feeling a bit uneasy relax, there are three service dogs in the practice that feel your fear. They'll be by your side if you need them. My doctor finished my visit in a timely manner! Unfortunately my poor toe is in the healing process, but I can see great results already! I'm wearing sandals next spring! I would highly recommend this practice. You will not be disappointed!

Very friendly staff. Doctor is friendly and compassionate and explains everything in great detail…read more Found me some good pizza places to try. But what really made my day was Stella a beautiful Labradoodle that was there to keep me calm. I recommend this podiatry office to anyone who needs one. Also, the office was decorated beautifully for fall, and was extremely clean. Actually looking forward to my two week follow up.

If I could give more stars, I would! This is a great, caring, believe it or not..fun atmosphere,…read morethat takes pride in helping you get better. Jessica and the staff really care and are top notch! I'm so so thankful for them and the recommendation that I was given for my healing after knee replacement. Highly recommend!!

What can I say, New Horizons/Jessica Farrel, PT DPT never gave up on me even when I wanted to give…read moreup! I had a total knee replacement in Jan 18 but my "bend" was not progressing to the extent/speed that I expected. Jessica mentally kept me in the game as well as physically; without her encouragement and kindness I easily could have slipped into depression. She pushed me hard and used various techniques including "dry needling" to get results; when progression stopped she realized I needed to see my physician and he had to manually manipulate my knee. It worked and she was able to finish my therapy. I'm thankful for her knowledge! The office is run by one of the most proficient assistants I've ever met, Brittany! She competently and cheerfully had all of my appts booked and all of my insurance paperwork completed accurately. I whole heartily recommend New Horizons and Jessica Farrel for all of your physical therapy needs. Stop by, they will cheerfully give you a tour as they did me when I was searching for a therapist before my surgery.

My adult daughter has suffered for a very long time with multiple health issues causing her walk to…read morebe uneven. Burning feet, hardened soles, knee, hip, back, and shoulder pain...all due to an uneven gait. I had heard about The Good Feet Store from a coworker who visited and had a positive experience, so I thought I'd take my daughter to get her feet checked out. We did not have an appointment, and we were fortunate they were not busy. However, I would recommend making an appointment because the associate takes a good while to focus on one customer at a time and the wait might be lengthy if you do not have an appointment and they are busy. Gavin helped us on our visit and he was so thorough, knowledgeable, patient, and helpful. He explained why my daughter had pain in all the areas she did, simply by the issues caused by her feet. He performed a demonstration without the insoles, then with the insoles, and it was literally like night and day. I was truly amazed how her walk was so greatly improved with the insoles! The three different sets of insoles recommended for her concerns were purchased, and a free pair of Brooks shoes was included in the purchase! We visited on 7/08/24 and today is 8/03/24, and I purposely wanted to wait almost a month before writing a review to see the longer term results of the insoles. My daughter noticed a difference in her gait immediately, and has learned to use the different insoles according to the recommendations provided by Gavin. She has had almost no hip or back pain, very minimal knee pain, and overall feels like she has done a 180 turn from before using the insoles! She and I both are now firm believers in The Good Feet Store!! I want to make one thing clear, regular store bought insoles will never be able to compete with those of The Good Feet Store! Also, they have a lifetime warranty on them if you keep the box. Even a podiatrist will not provide you with three different types of insoles for various tasks, nor will they provide you with a warranty. Two little ones went to the store with us and were able to use crayons and coloring papers to help occupy their time while we went through the whole process. If you are serious about having a better life experience, less pain caused by your feet, then this is the place for you! The cost can be a bit of a shock at first, but if you look at it as an investment in your health, it's a minimal cost for the improved life experience! They do offer Care Credit as financial assistance if necessary.

Not worth the money has not helped at all. if anyone goes there be ready for a large bill. i agree…read morewith Johnny W.

I have decided to change my Prosthetist to Kentucky Prosthetics after talking to a current client…read moreof this business on his high recommendation.

Dr. Didyk has done an amazing job taking of my broken bone and nail issues. I would highly…read morerecommend. Everyone there is friendly, professional, and they get to you quickly. 10 out of 10, I recommend!

My doctor recommended I visit East End Foot & Ankle after I became concerned about issues with my…read morefeet. While nothing serious, the doctor wasn't 100% certain and thought I'd get quick, accurate answers because this practice handles foot issues all day, every day. My doctor handled my appointment and because I was experiencing pain, they asked to get me in quickly. It was Thanksgiving weekend but I was able to get an appointment the following Tuesday. I visited the website on my own and downloaded new patient paperwork. Prior to my visit I came home to a message from East End Foot & Ankle asking to confirm my appointment. They had dialed my home number and since I work I didn't get it until after hours. The following day I received a call on my cell phone. The associate stated they had called and I hadn't confirmed, to which I responded that the office left the message only at my home number. The lady also mentioned new patient paperwork on their site. (Done!) I arrived a few minutes early. Their lobby provided plenty of chairs for visitors and felt tidy. I signed in at the front desk and turned in my paperwork, and one asked for my insurance card to scan. She was assisting the front desk and asking for steps on what to scan - all good, but it led to the front desk associate sharing a story about a patient that didn't understand her co-pay amount. She was poking fun at the patient for being confused about something that should've seemed obvious. I get it - work talk - but the front desk should be more mindful of how it sounds to other visitors. After speaking to the assistant in the exam room, the doctor came by fairly quick. He confirmed the main issue I was having with my feet. I also asked about a couple of other things, including a bruise like spot on my nail - he gave them a quick glance and said it was nothing. Not having more discussion or attention to these areas was disappointing because these were the issues my doctor wanted me to have looked at by a specialist. Unfortunately, what the podiatrist said was nothing has indeed turned into something. I will be working with someone else to help me. My conversation with the podiatrist was strained. He spoke quickly and asked few questions of me. Of those questions he was already making assumptions and answering them as I was speaking. His plan was for me to visit him weekly for treatment and I said that wasn't a realistic plan for me - what is the cost to visit a specialist weekly? How does one work this out while working, especially when the drive to the office isn't convenient? Why isn't there another alternative? Why didn't he know how long I'd have to visit weekly? His answer was too vague and slightly flippant. I completely understand he is the expert that went to school for years and does this every day, but where was the lesson on learning more about your patient and how to make a treatment plan work for them, even if it isn't your first choice? After my push back, the podiatrist did say I could fill a prescription and treat myself for 6 weeks, and to call him if my issue didn't improve. When I circled back to ask him about my nail, he took a clipping to test. He said, you can call me in 2 weeks for results. I've never had a doctor tell me I had to dial them, they've always reached me with results. But guess what? His office has never called me so he was serious. Guess I'll add that call to my To Do list. Again, I've sought out someone else to help me. When a pharmacy called me to say he sent them a note to fulfill a prescription, I asked them not to waste their time filling it. I had no faith he knew what I needed, and now that time passed, I know that to be true. Still waiting for my invoice. I'm sure it'll add insult to this experience but my coverage shouldn't influence my review. I am sure this podiatrist has loyal patients, and I have so much respect for my doctor that I can only assume he sent me there because he believes in him. However, I'll never step inside again and will not recommend him to my family and friends.