They think they're worth gold. 56 grand to do my yard is what they quoted me. I have a big yard but definitely not 56 grand big.. way over priced. I did a quote just for materials on my own and it was $15,000.. I've done the job before so I know what it takes and I can understand trying to make some money but don't try to retire off of me. EDIT: the owner called and attacked me over this review. They have a very "everyone else is the problem" attitude. They take their name too literal and try to be their customers' "BOSS". Go somewhere else. She called and said: "Last year I had family health issues and its been hard! how dare you try to hurt our business with a 1 star review!". At that, I stopped her and said: "look I'm sorry that happened but I'm not going to deal with this" she then said: "whatever jerk!" and hung up.. I'm still sorry that happened to you but you're out of line. my fence quote was for my large yard. 2300 feet of vynal fence (I left my OnX overhead picture that I outlined the fence location and provided to them before the quote). My property is 13 acres and appx 2.5 of it is actual yard. I specifically said I didnt want fence in my woods but instead along my woods line (where it looks like the lines are in the "woods" it's just tree tops with yard underneath.. why would you want fence in your woods??). 56 grand would make more sense for all 13 acres.. if you mis-quoted for all 13 acres, then let me know and we can work it out so I can take this down. read more

Fence Boss - Overview. - Fences & Gates Near Me - Columbus, Indiana

Ok, so this is probably a waste of time at this point, but this company and it's owner are scam artist. Same deal as all the other reviews online, but down a lot of money or pay in full and get a large discount. We were told after the materials come in, usually about 30 day, they call and schedule the date for the installation of your fence. We were told Jamie was confident that we could achieve this whole process by September 9th, 2023. This was the date we discussed with all vendors because my husband had a business trip and my disability often prevents me from walking the dogs several times daily. So as 30 day date arrives when materials should be arriving, we hear nothing. So my husband tried to contact her at least 3 times by phones, he was able to leave one voicemail, thereafter the mailbox was full. Prior to calling her he had had also wrote her an email, which was not returned. I arrived at idea whereby I might be able to speak to the owner after failure to contact after multiple attempts. I called as a new customer with my maiden name requesting a quote for a fence. I believe it was less than 36 hours until my call was returned. I confessed almost immediately that we had already ordered and paid for our fence and that I felt like she was dodging our calls. She stated that she could not believe that I was wasting her time. I asked why she had not returned our calls or emails, she said all her focus is on bringing in new business. I asked how she planned on delivering products and installation if she couldn't even be bothered to answer the phone. At this point she began giving me all the excuses I am now reading in the complaints above mine...product delays, trouble finding help, illness in family. Now she is really angry and sarcastic; saying I am trying to ruin her business, hurt her family and abruptly hangs up on me. So I wrote a review, during which time she called me back. So at first she apologies for flying off the handle, stating that she has really just had a hard year. I told her I can understand, it has been a lot for everyone. However, when I tried to get back to the subject of money VS fence, she couldn't participate in this conversation anymore. I let her know that I had no choice to open a case for dispute of the charges with my original form of payment. She was furious and said, "well good luck with that". Shortly thereafter she sent my husband an "excuse" email. She did not offer any information regarding our money, our fence, possible installation date. However, she did evacuate her business address, shut down her website and is unreachable by phone. Please don't repeat our mistakes, pay for goods and services after you receive them. read more

Called and met one of there guys at a location for a railing to be redone. Got a timely quote and was constantly followed up with in regards of paying the deposit. Paid the deposit and havent heard from them again. All i get when i call in is that they are short staffed and cant answer the phone. I Have left a couple voicemails and have never gotten a response. Scam artists to the highest degree. read more

Horrible company and service. Unable to get anyone to return my phone calls or emails after multiple attempts.

Still waiting on a fence that I gave a large deposit for, which was requested by the company. They have used every excuse in the book and still no fence has been constructed after nearly a years wait. I have now hired a different fence company who are going to complete the work in 2 weeks time. I have since found out I'm not the only customer that fence boss has done this too. These several, also complaint about them on Google and several to the BBB. I was also informed that they are now being audited by the IRS. DO NOT GIVE THIS COMPANY ANY MONEY!! read more

Wow. What a nightmare it has been to finally get my fence after a year and a half. I can't begin to list all the excuses I received. I will admit that the installers did a good job and were quick once things started going. I had a couple problems and someone came to take care of the small problems but I have a big problem with how the gate was installed. Was told it was something I would probably have to pay for and I was willing to do so but because I was not willing to pay the final instalment before I was satisfied, I got a nasty email from the owner and was threatened with a lien and lawsuit and told they would never return. It really makes me wonder if I should ever again go local instead of going to a big box store. I was offered a refund at one point but it was late in the year and I knew I would have to go through all the steps again, plus I was told it would take up to 30 days to process the refund. At that time, I was told if I held out, I would be given a discount which I'm now being accused of trying to get free stuff. I only post this so no one ever has to go through the headaches. I now have to try to find someone to re-work this gate if possible. I think I have been terribly patient almost to the point of looking totally stupid and now to be treated like this, I do feel stupid. read more