I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

Tried Don's again and had a similar experience to the previous one in which the technician tried to…read morecharge us about $2k to fix our not broken garage door. They also weren't even able to fix the part that we had called them about (a spring that hasn't went out but will in a couple hundred more uses)? Not really sure why they would schedule an appointment that they couldn't fix anyways? Also charged us about $60 for nothing. They also are owned by a new company now and I don't believe it is a local one. Will be finding a new garage repair service.

Wrong screens returned. Missing door sliding patio screen when return other screens that didn't…read morefit. One star because 1/2 star nit optional choice. Don't hire this place, they are awful.

They was wonderful on time and did a great job and the little red head was sexy af and very nice…read moreand helpful loved it

I stopped in the store about 8 weeks ago because I needed a window glass replaced. The lady in the…read moreshop told me she would get me a price quote on a piece of plexiglass I needed and said the installation wouldn't cost anything and they could come out and do that. I thought great that's what I need because the window frame doesn't come out because it's an older trailer that belongs to my mother. The lady called and left a message for her crew to call her back so the man in charge could give her a price. I waited and he didn't return her call, I left my number so she could get back with me. It's now the middle of November and we have an ice storm upon us and after repeated calls and no answer ( just a machine) my mother still had a broken window. I guess I will have to have someone cut the plexiglass and then try to figure out how to install it myself. If I could give 0 stars I would.

From the owner: Mikes Home& Auto Glass offers ,-Auto Glass Repair -Home Windows - Garage Door Repairs- Free…read moreestimates.- Fast service - Best prices in town .

We contacted several Garage Door repair services and each one of them quoted us for a new garage…read moredoor. There were panels missing and the pro lift technician spotted them laying inside the vacant garage of our rental property and handily re-secured them at 1/10 of the cost of a brand new garage door. We spoke with Kyle and texted with him several times as we are out of state investors, and we were quite happy with his candidness, honesty And personable nature. We cannot recommend them enough and will keep them on our list for future repairs on our rentals garage doors.

Requested a quote for a garage door repair; unfortunately, the door could not be repaired. However,…read moreBrandon gave me a great price on a replacement door with tracks and springs. I easily scheduled a day for him to come and perform the work, which was completed in a few hours. Great service!

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

Called and requested a quote for tree removal and had a scheduled appointment. TIE no-showed on…read moreappt with no call as to why nor any apology or explanation offered. Called and calmly and politely expressed what had happened, even going as far as to offer them another chance at our business. No response. I guess if you're wrong, stay wrong. A horrific business model but I suppose they think business is good enough and it's not cost efficient to take the time to own up and apologize for mistakes. Absolutely terrible customer service, I acknowledge it may have been a one-off but it was enough to lose my business forever as well as tell this tale until the day I die to warn others against using such a disrespectful company. Love, The Smiths

Fair and reasonable prices, good communication, and complete tree cutting job with stumping and…read moreclean-up. We have used Tie several times, they even came immediately in an ice storm a few years ago to cut our tree that fell on our neighbors garage. We were out of town and were grateful they could calm our nervous neighbors fears. Jesse and his crew are great to work with!

Called at 10:15 AM when spring broke on my garage door. They indicated that they would get to me…read moreby noon, or little after. I received call at 11:10 and they were in my drive by 11:30. Both springs replaced and he was gone by 12:30. The service tech was so polite, efficient and I highly recommend them.

Our garage door was grinding when it went up and was very noisy. We called on Monday and had an…read moreappointment scheduled for Wednesday of the same week. The repairman called to let us know he was on the way and arrived on time. He was able to troubleshoot the problem and take care of it for a reasonable price. He was very personable and knowledgeable. No more noisy garage door! We will definitely recommend this company to anyone who needs a garage door installed or repaired.