Hired him and his son to place a floor in a stairwell. He did a terrible job, did not come back to…read morecorrect the poor quality or complete the work order as requested. Had to go to small claims court to make it right. NEVER USE THIS MAN! Minus 1 review

Great handy man, answered my calls, came out within a day and got what I needed done!read more

I had a terrific experience with OAL. Delivery was within a week of our target and the wear layer…read moreof the heart pine was fine at 1/4 inch.....plenty of wood for refinishing. I will definitely use OAL again. Our floor is beautiful!

I ordered 1200 sq ft of circle sawn pine flooring. We got excellent service and exactly what we…read morewanted. We were given up to date information the whole time the order was being processed and was always in the loop. I would definitely use them again. Great customer service

Mr. Les has done several things for us, including installing a new roof on our home. He had a…read moregreat crew that did a good job with clean up as well. It was the best investment we have made, and he is always there when you need him to be. We needed some additional things taken care of from a home inspection report a few years later, and he was able to take care of those. He has also recommended other great contractors to me for things like lawn care. I really appreciate his honesty and business ethics. You can't ask for a better person to do business with.

The house addition took much longer than promised. We are still experiencing problems with…read moresubstandard work. I would tell Les things that we wanted done and he would say no problem and then he or someone else would do whatever the heck they wanted to, that was not what we wanted. When we would find these, Les would act as if we were in the wrong and wasted his time. Les seems to either not write down what we say or want or just plain forget. My bathroom ceiling shovel have been changed to Sheetrock meant for bathrooms. It was not. And I have had numerous problems with the ceiling in my bathroom and the painters have fixed it approx 3 times and I was told they wouldn't come fix it again.ITS STILL WRONG! And it not my fault!! I'm not the contractor. The tile in the bathroom was placed the wrong way. The floor was placed on the walls of the shower and the wall tiles were placed on the floor. It's little things like this . That turned out to be many that makes it so frustrating. There is a 1 inch gap from the main house to the addition and apparently this quality construction contractor Les Pence thought that was ok and right. I've had to have my carpet fixed numerous times. This just isn't professional. He installed a pocket door in the bathroom that had a lock and it doesnt even maths up with the side of the wall where the lock would actually go. So it useless! After moving in, I noticed that my shower didn't even have silicone or anything to prevent water from going into the cracks and Into the wall. What kind of professional forgets this? Next, I just had my house inspected and I had to pay an electrician to fix the GFI in the bathroom, it was wired wrong!! Next, after the ceiling of the bathroom Kept chipping large chunks of paint, the electrician came and placed a light/ fan combo above the shower to assist with the steam. Thank God I checked behind this lazy person. All he did was hook it up and piped the steam from my shower directly into my attic where it would cause mold/ mildew etc!! I called him out on this and he seemed upset that I found this and then had to go get a DRYER HOSE, and hook it up and now it is hung by picture frame wire and at the eve of my house. Not even going outside. Next, I just happen to change my lightbulbs to LED LIGHTS, thank God I did this, every one of the ones they installed were so hot they had turned black and were warped! Such a fire hazard. Not even done, so the professionals installed my custom made large tub, this thing is huge. Wanna guess where they placed the drain that had to be turned and closed before filling the tub? Yep. On the far side. I have to climb into the tub, not lean over just to close the drain. This should have been common sense. Things that should have been done right the first time , I had to find and ask several times for them to be fixed Update: Les Pence immediately received this review and made every necessarily means to fix and remedy the issues. Thank you. This review went from 1 star to 3 thank you

The first coat in the stairwell did not cover well; original paint could be seen in several places…read more They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem - all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience - and this review - all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.

Hired to repair water damage to floor in bathroom. Estimate of $2450 was given & accepted with the…read moreidea there would be floor joists to replace. Ended up the joists just need to be braced, not replaced. Requested linoleum multiple times, but, finally allowed Shawn to use leftovers from another job instead. He said he hated installing linoleum. We went back & forth about it & I decided the outcome might be better if I just let him use the floating tiles, but, the tiles are not sticking right down the middle of the floor, so, I now regret this decision. During the floor repair I asked Shawn if he might be able to install the bathtub & surround we'd already purchased. He said he would install it for an additional $940 labor & we agreed. He shored up the the pipes to the showerhead and installed the pipes for the new faucet. I gave him an additional $100 to purchase a new tub faucet. Shawn then informed us the costs were going to be higher as he had to go to Home Depot. He met with resistance and his attitude changed. I felt that since the joists did not have to be replaced & I'd relented on the flooring used that additional charges were unacceptable. I left for an hour or two & when I returned Shawn was packing up & leaving the job undone. He said hooking up the plumbing to the tub was above his level of expertise, but, admitted it was more about how long it was taking (4 days) and his time was worth more. I told him usually a "contractor" would call in a plumber & would not leave us with an unfinished bathroom. We would have paid additional for the plumber, but, were not given that option. The toilet was not even reinstalled yet. There was a hole in the sheetrock where he'd fallen against it with his back. He agreed to leave his helper, who btw did a beautiful job on the baseboard, to install the toilet & repair the wall where the surround was to go. It was a huge back-sized hole and the repair, though diligently done, is concaved enough that the glue-up surround will not look right once installed unless it is replaced. During the job tools and debris were left in the bathroom, in the hallway, in the kitchen, by the front door and outside in the yard. The bottom line is we would not recommend Heavenly Home Improvements to anyone, in fact, would advise against it.

Caleb is great. I contacted him to help with junk removal following our move from Texas. He was…read morevery responsive and kept me informed of his availability. He arrived on time based on our agreed upon arrangements. Since he is also a handyman, I look forward to working with him again on other projects I have around my home as needed. Highly recommend!

They did exactly as we asked them to do, & was very courteous the whole time on the property. We…read moreasked them to remove some trees that had destroyed our privacy fence & did it perfectly without any damages from doing the entire job. We liked their work so much we are having them to replace our entire privacy fencing. Also we are going to have them back for more tree work. Their prices was very fair & much cheaper than other tree companies we have used. I would highly recommend to anyone needing any tree work or fencing to secure your property, as they do custom fencing at the clients request.

These guys know what they're doing. Their work is excellent and they charge reasonable rates…read more I needed to wait a couple of weeks before they could begin work, but it was worth it. They're careful, thorough and fair.