Update 1-9-26: The sales manager reached out to me directly after reading my online review. He…read morelistened to my concerns, asked how he could make it right, and agreed to make a price adjustment. As noted in my original review, the work was done well, and I am now satisfied with both the repairs and the resolution. ******** I wish this were a more positive review, but I would not recommend Kirkwood Fence. Our salesperson estimated that our fence repair would take 4-8 hours. He explained that the company subcontracts repair work and books labor in half-day or full-day blocks, at $750 or $1,500 respectively. Based on his estimate of the scope of work, I agreed to a full day of labor. The written estimate sent later that day initially overstated the cost by about $600, which was later corrected and approved. On the day of the repair, the crew arrived on time but had been given incomplete information and brought only half of the required materials. They were able to return to the shop, pick up the remaining parts, and complete the repair by lunchtime. Once work began, the repair itself took just over two hours. Despite this, I was charged for a full day of labor. I tried to discuss my concern with the owner, but was referred back to the salesperson, who indicated that no adjustment was possible. The repair work itself was well done and the installation team was great, but my experience with the company left me feeling I'd been suckered.

when conner came out to measure for my fence install, I wanted a new fence across my easement and…read moredouble gates across my driveway, I told him i wanted 2 driveway plated post, they came to install the easement fence went in no problem but when it came to the driveway gates they had one plated post and one in ground post, the problem is the grass on that side of the driveway is my neighbors, so conner came out first he blamed his crew for the mistake and I said your the one that measured not your crew then he said i wish I would of talked to me, then I said you did what a joke, so all of that he said was just excuses, and then the manager called me and said your job will take PRESIDENT meaning my job is priority so it will be done next week, WRONG it took a whole month that is unacceptable, every time I called all I got was excuses. So I will never use Kirkwood Fence AGAIN from what the installers tell me there's no communication between the installers and who ever runs the jobs, the second installers were back at the shop more than they were at my house cause they brought one in ground post and not a plated post then they drove back picked up 1 post when they got back to my house the company called them and they had to drive back to the shop to pick up the second post thats terrible i feel bad for the installers, I think conner needs to communicate more with the customers and they should of gave me some sort of discount for all the BS they put me though.

They showed up when expected. (Obviously weather matters, but within the few days we were told) We…read morehad an unexpected tree stump, but they only charged us to rent the equipment, no additional labor. Everything looked great when they were finished.

My yard looks great but it is not complete. I have called and spoken with the owner of Smarter…read moreLandscaping five times. He promised every time to come back and finish my yard. He has yet to do so

Had them install a gate into our common ground area. They were professional and quick. They're…read morehalf the price of two other major fence companies

I called Kyle's landscape or Fence Factory two months before I moved in to have a fence installed…read morethe day I moved in due to having dogs. Steve was great, although sometimes very hard to reach - be persistent, he had helped get the drawings to my HOA so we could get approval and set for install same day as move in. I say be persistent as I just followed up until I would hear from him as sometimes it would be days and I had no idea what stage the project was in BUT they are busy, Steve apologized and there was a point he was on vacation that I was not aware of nor told by the office staff so this contributed to the delay in communication. They installed my fence the same day I moved in and I absolutely love it. I will use them again!

I called Jenkins Fencing for a gate repair. It was so nice to have a conversation and immediately I…read moreknew I had reached a good company. They do awesome work and again I can't begin to tell you how much it meant for how kind they were. I highly recommend Jenkins Fencing and if you need an experienced company please call them.

Fixing gap left in gate. Securing loose boards on back wall…read more Customer service is terrible. They promised to show 3 times and have not. They said they showed and nobody answered the door. Not true! We have dogs, cameras and a door bell. On top of that, they didn't honor their quote. Job was $1800 higher, than quoted.

River City did an amazing job on our fence. They were very professional and did such a good job we…read morehired them to do a retaining wall. Several of my neighbors also had them return to do fence work.

Did an excellent job leveling and grading my nightmare planter beds and newly poured frontsidewalk…read more Highly recommended

Highly recommend this company! Dan is super easy to work with--very responsive! He does exactly…read morewhat he says he will do and when he says he will do it! The install crew was just one of the best construction-type experiences I've ever had as far as being courteous, on time, very professional, super skilled and efficient. And my fence (6 ft pressure treated dog ear panel) just looks perfect. I could not be more pleased with the results!!!

Great communication. Fast and professional. Dan and his team were a great help. Turn around time…read morewas perfect less than a week.!.! Came in did the job cleaned up and were gone.!.!.

We needed a privacy fence Ben and his crew ( and His Wife Connie ) we absoultley amazing to work…read morewith. our project was done no time flat, I am Seriously amazed at what a wonderful transformation our yard has become. Then we need another thing done.. he was here and got it done.. Im still amazed at how beaufuil it is.. they did the work . they cleaned up and they was so nice and polite,, we will be using them again, i cant recommend them enough!!!

I have used them over the years and they have always been cost effective, come up with great…read moresolutions to my fencing issues and helped resolve several gate issues.