Overall, we are satisfied with our master bath remodel done by KML Remodeling, but it took twice as…read morelong as it should have because of incorrect materials delivered and inadequate project management. We had to make concessions on things that were wrongly ordered and there were a few plumbing mistakes which required rework, causing the project to take twice as long as it should have. The carpentry work was exceptional, though, with attention to detail and solid workmanship, resulting in an overall successful project. But, the general supervision and communication from the project manager were dreadful and caused a very stressful experience. As other reviewers have said, messages were rarely responded to and it required me to frequently follow up just to know what was going on with the project, and who and when someone was coming. When the project manager did show up on site, which was rare, he just walked in and went straight to the subcontractor, without barely a hello to us. It's really a shame because a well done job should not be so exhausting and frustrating for the customer. As long as they use the same carpenter, I would recommend them, but I suggest making it very clear at contract signing what you expect and lay out clear rules of engagement and communication expectations. I'm updating my review rating from a 3 to a 4 because the owner, Karen, sincerely listened to our concerns and we feel that she will make the necessary adjustments so that future customers have a more pleasant experience. As previously noted, the workmanship of the main construction components are top notch and had the project manager not made the job so painful, we wouldn't hesitate to use them again.

My "three week" project to install a sink, vanity and new cabinet door turned into a three and a…read morehalf month project! I do not recommend this company. Their lack of communications is unbelievable! Messages are NEVER returned in a timely manner, sometimes never returned! They messed up my walls, which thankfully I had more product so I could fix them. They broke the trim on my door and pushed it together and left it like that, so the wood is cracked! Who does that and just leaves it? The first time they installed the doors, they put them into the door jamb, so you could not open the doors all of the way! It took four days to install a vanity, a vanity top and change two cabinet doors. I have a six car driveway, they parked on the edge of driveway and put ruts in my yard! Save yourself some heartache and frustration and stay away from this company.

Beautiful! I contracted with STL Design and Build to replace…read moreour old deck. I expected a good job, but was amazed at how great it turned out. The construction crew was very professional, in and out in 4 days. Everything was built with precision accuracy, completed on time, and they cleaned up everything when they finished. I highly recommend STL Design and Build for whatever home projects you have.

First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

The service that were provided to me was outstanding! They were very polite. They got to work…read morequickly and had to redo another company mistakes. I plan on hiring them for anything I need. Thank you! you made a senior lady so happy, You earned my trust anyone that needs handiman work or cleaning jobs, I would recommend this team.

Very unprofessional low quality work for top dollar and bought tools on my card to perform a job…read morethey bid very very bad business would not recommend to anyone

we had our roof repaired this year for storm damage(gotta love Midwest weather) and we opted to go…read morewith Ryterski after getting several quotes they had one of the best deals and after the work was complete I can see why. Our roof looks great and the job was completed really fast and efficiently. I would def. use them again in the future. Dealing with the insurance can be a pain but sarah made that really easy for us. overall, Great experience

From the owner: roofing, remodeling, siding, soffit, fasciaread more

There have amazing quotes for the community def would reach out for a quote! Fast and responsive!…read more .

I am still awaiting an estimate for my kitchen remodel. Shane seems to take his time in getting…read moreback to me.

We bought an iron fence from this company at a prior house (spending thousands of dollars). We…read morecalled them and asked to buy replacement hinges for a gate at our new house (someone ran into it) and they refused to provide any help since they didn't install the fence. We don't know who installed the fence. The customer rep was extremely rude. I guess being a repeat customer doesn't matter to them.

I abstained from writing a public review when the fence was installed 5 years ago after an…read moreabsolutely deplorable install process. That is a choice I now regret. In July 2023, a wind storm pulled one of the fence posts away from the house. I naively paid for the repair in full in advance and now regret that as - once again - Chesley Fence techs have lied about their install practices not only to the ladies in the office but also to me, the customer. Attached are photos of before and "after" the repair from Oct 30, 2023. The Chesley tech literally claimed to have fixed it and between the time they left and I got home a few hours later, the wind must have blown it again. Keep in mind this was on Oct 30, 2023 and there was no storm or high winds on the day of the repair. I will be taking legal action if Chesley is unable or unwilling to rectify this problem. Attached are photos of the before and after. It appears that Chesley Fence is living off their old (and better) reputation but it seems that their quality expired when Tom Chelsey retired.

I had a terrible experience with this construction company. From the start, communication was…read moreinconsistent and often nonexistent. Calls and emails would go unanswered for days, and when I finally got a response, it was vague and unhelpful. The project itself was delayed multiple times with little explanation. What was supposed to take a few weeks dragged on much longer, causing unnecessary stress and inconvenience. On top of that, the quality of the work was disappointing. There were noticeable mistakes and sloppy finishes that had to be redone. To make matters worse, the crew often showed up late--or not at all--without any notice. It felt like there was no accountability or respect for my time or investment. I would not recommend this company to anyone looking for reliable, professional construction services. Save yourself the frustration and look elsewhere.

There has been a serious lack of communication on a project. We assigned you to a major job with a…read morehigh NTE, and at this point, we have no clear visibility on progress. The updates provided have been inconsistent, no progress photos have been submitted, and what we've received does not align with what our independent findings indicate. A significant deposit was issued for this project, and based on the current situation, we have concerns regarding its status. It has now been over two weeks with minimal progress and poor communication throughout. Nicholas, if you value your business and this relationship, I need you to contact me immediately so we can resolve this. We have full documentation on our end, including messages, screenshots, and the signed agreement. I am allowing a short window for you to address this before we proceed with further action. call your POC for this project and request Joshua.

We recently have had ornamental iron work done, on porches and stair railings, of three properties…read moreby Ornamental Shop of Columbia, Illinois. The jobs were done with quality materials and installation. Chris Shaw and his crew do a very good job and we would highly recommend them. There was a problem with one railing and it was resolved in just a couple of days with no issues.

From the owner: Ornamental Iron specializes in custom iron design, fabrication, and installation. Whether it be…read morecommericial or residential, interior or exterior, we can do it all. From railings, to fencing, to gates, balconies, shutters, we can do almost anything!