I want to start by acknowledging that the technician who did my nails was extremely talented --…read morethis was truly one of the best French tip applications I've had in a while. Unfortunately, the experience itself left me feeling very uncomfortable and disrespected. The session began with a technician who didn't speak English, and another more senior technician stepped in to translate. While I tried to describe the nail shape I wanted, there was a clear communication barrier, and the first technician left. From there, the senior technician's tone and demeanor became noticeably frustrated and impatient with me. I've always been a polite and easygoing customer, so being spoken to in such a belittling and condescending way was really disappointing. When I misunderstood a nail shape term, the way it was corrected felt unnecessarily harsh. I could also tell that I was being discussed in another language, which only added to how uneasy I felt. At one point, the technician even asked if I wanted to leave -- which shocked me because I had never said or implied that. That moment completely ruined the relaxing experience I had hoped for, and I ended up skipping my pedicure and leaving early. This is the first time I've ever left a salon without tipping -- not because of poor work, but because of how I was made to feel. Her talent is undeniable, but professionalism and respect matter just as much. I wanted to start a relationship of reoccurring spa services with your establishment but don't really feel welcomed and I believe my character was misjudged- as if to expect more hostility from me which goes against what I've always stood for- common decency and respect for everyone I encounter. I hope the salon can address this so that future clients can enjoy both great service and a kind, welcoming atmosphere.

My hair and eyebrow look great. Donna Manzares…read moreApril and Jennifer are the best. I've been going to April for my hair awhile now. She's friendly and always listens to me. I just me Jennifer for my eyebrows. She's so very nice too.

I went yesterday to get a haircut. My hair is incredibly fine and difficult to cut and getting a…read morereally good haircut is difficult. The beautician gave me one of the best haircuts I have had in years. If you are looking for a good place to get a haircut this is it. The price is very reasonable, the atmosphere is relaxed and welcoming, and the owner was very friendly.

Absolutely best haircut ever. One woman shop which i love. Made several more appts right away. I…read morewish i could give more then a 5 star rating.

Cierra (sorry, not sure of spelling!) saw me last week. I was way overdue in my need for color and…read morecut as I had moved and started a new job and did not know where to go. She is attentive and did a wonderful job with my foil color blend and cut. I was extremely happy with the results and already have scheduled a trip back to see her! Thank you thank you thank you!

I'm very picky about my hair , I have thick naturally curly hair so all it needs is a good haircut…read more I've been to three other salons in Inverness and I was beginning to think I had to walk around with bad hair as long as I lived here.. lol... my friend recommended I try Highlands West Dawn gave me a beautiful haircut reasonably priced and very nice clean environment.. I was very pleased I will be back thank you again Dawn

Truly an amazing experience, I received better results than I could have ever imagined and left…read morefeeling so confident and happy! I love the aesthetic of the salon, everyone had incredible energy, and Kierstin truly did a top tier job. I will be booking again asap!!

Brandon is a very nice young man. He does a good job on my hair. I like it short and he trims me…read moreup every 3 weeks. Everyone there seems to enjoy their work, it's a pleasant atmosphere.

I have been so thrilled with Diana! She has managed to help me grow my hair out from a very short…read morestyle to this longer one, which I love. Along the way, she has helped with color and cuts that always make me feel beautiful. She is a kind and talented lady. I highly recommend her, and I am grateful I found her. A great hair stylist is a treasure.

I had Diana do my hair today and she did the most amazing…read morejob ever. I give her 5 stars. She defiantly fixed my botched hair and I would highly recommend her especially if you're blonde:)

I recently moved down here from NY and was a little nervous about finding a competent colorist…read more Luckily I found Katie, and she is AMAZING. Super reasonably priced, too. My color looks incredible, and she blew out my thick curly hair into sleek, smooth fabulousness. I can't recommend her any higher, and I'll be back for her to work her magic on a regular basis. Thank you Katie!!!

After four hours and spending $230 for not what I asked for, I was not impressed. The salon itself…read moreis wonderful and the owner is a gem. The ladies in there are individual contractors so yes they represent the salon but work for themselves. I went in there with a certain expectation. Which with my hair, I know was VERY achievable. Keeping my natural color, balayage in some highlights and mushroom browns with a toner. It took a good 20 minutes for her to come back with the color, the lm about 10 minutes for her to figure out where to even start. I didn't feel very comfortable. Like just in conversation...just weird. So I left with a head FULL of highlights, some mushroom brown and toner. Then she says to me next time you come back we will do the balayage. Umm...you didn't even do what I asked.

I am so thrilled I found Debbie the owner of Shear Magnolias! I will never need another stylist,…read moreever! She is a miracle worker with the sweetest & kind personality. I felt like I've known her for years. Her skills & knowledge of hair, color & design blew me away. I hope anyone looking for a stylist get the privilege of her expertise!!

First time at this hair salon and it was a great experience, the owner did such a great job, she…read morelisten to what I wanted and did it to perfection. Love my haircut. I will surely come back to her, Rena is a very good hairdresser.

Horrible experience!!Worst hair cut ever!!.Went for haircut,they have a sign walk-ins…read morewelcome.Jennifer ,one of they hairdresser said she can cut my hair,after she was done with the haircut she said that she will not going to blow dry my hair ,she has another client,I told it's fine.Went home ,blow -dried my hair and find out that one spot on the left side was about TWO INCHES shorter!!!! called her and I wanted to come back same day and let her fix it ,,but she told me she is busy for the rest of the day and I have to come another day .REALLY????never again,Rena's Hair Designer,never again!!

Paula gave me the best pixie cut ever!!! Past haircuts…read morerequired wetting every morning, not this one. It looks good when I get out of bed. Well, I do have to brush it.

This was my first time. Loved the salon & the service and Rose who gave me a pedicure & manicure.read more

Good haircut overall. When I arrived the woman at the desk wasn't friendly at all. That set the…read moretone.

My son's wedding is in 3 days and I told Mandy I wanted to wear a messy bun updo. Light Brown color…read morewith highlights to lighten the color even more. I also asked her to trim my sideburn and the little bit of hair that hangs down in the back of your neck. Well I walked out with chopped and almost black colored hair. The next day I went back to speak to Mandy about the problems I was having with her work and from the very start She Was Yelling At Me. Her boss had to tell her to go in her office because she couldn't even hear my complaints because she was yelling at me. My advice is to avoid this salon because they don't take accountability for their work.