Caleb did a great job today and answered all my questions about the service. I'm glad he found the wasp nest because I forgot about seeing a wasp the other day, so I have peace of mind knowing that he did a thorough job of checking! read more

This pest control company is NOT RECOMMENDED. You would be better served by going to a big box store and purchasing a spray bottle of insect control to apply yourself. Their salespeople inundated our neighborhood going from door to door to solicit business. Indicating that "my neighbor" purchase their service when they did not is a tactic, they seemed to use often as reported by said neighbors. The work done was minimal and the service work done during the winter months was even worse. Finally, we moved homes and the company billed me for the last of four service calls even though I told their service tech on the third called that we were moving and no longer needed this service. He said he would notify the front office, and the contract would be closed out. Based on the customer service call I had today my guess is many people call to cancel and are confronted with curt representatives. Most likely they too are frustrated which comes across in their level of customer service. You should go find a job you'd be happy with. To any potential consumer save yourself the trouble of dealing with a frustrating company and do your bug control as a DIY project or contact a truly local company to perform the service. Do not WASTE your TIME or your MONEY like I did with FENIX Pest Control. THEY are the pests you want eradicated. Better yet do not even listen to them when they come knocking on your door this summer. read more

Horrible experience...Do not use Fenix Pest Control, Harrisburg. The technician walked around my yard briefly, did not perform treatment nor touch the bait boxes, got back in his truck, sat in my driveway for a while, and then left. I have cameras that captured it all. I was charged the full price for the visit. Had to waste time calling in to ask for a credit & cancellation only to deal with a snotty customer service rep out of DesMoines. This is not a locally owned company & it shows. After pricing out other local pest control businesses, Fenix prices are significantly overpriced. read more

The Fenix Representative came walking up our street and stopped at our open garage door during a time that we were having a Family Reunion. Consequently, we had an entire place full of people and chaos. We briefly listened to their "pitch" and thought we were allowing them to spray for bugs around the house and then signed the paper that they quickly shoved in our face to sign. We didn't give another thought to it until I opened an email that appeared to indicate that we had signed a year long contract. Eventually, I emailed them and indicated we were not interested in a year long contract. Ever since that time EVERY day we receive phone calls, texts and emails.....non stop I have even contacted the Attorney General's Office becasue I asked them to ONLY communicate with me in writing and they continued to call every day....sometime more than once! I would never recommend this company......their business practices are NOT transparent and they HARASS and threaten people. There are many reputable Pest Companies to choose from....this one is not one of them. read more

Elliott was great in his communication with me before our first service on what my wants and needs were. He contacted me prior to and after service. Thank you! read more

Austin Silva has a bright future with the things we discussed about his plans and work ethic.

I definitely would not get their service again. The price went up shortly after starting. Our voles came back and they didn't move the pest control boxes to the new affected area, I had to do that. And I apparently didn't cancel with enough notice so they're going to charge me for a service they did not perform. The service guys were all pretty friendly. They called after services to discuss what they did, but they always called at inconvenient times. read more

An absolute scam. Sales kid claimed I could cancel at any time, there was no contract, blah blah blah. Me being a sucker, screaming newborn in hand, way behind on housework, just wanting one less thing to worry about, signed what I was told was the credit card auth. Well, it was actually a contract. Just a reminder that there truly are bad people out there. Oh well. read more