When I got my new windows installed four years ago, everything was great except for one window on…read morewhich the grid was off by an inch. I called the company and Charles, the owner, came out that same day to remeasure and re-order. The North Star windows I got were excellent and so was the service. Today, I broke the handle on one of my windows. Charles came out personally to replace the handle. He is a friendly, honest man who really takes care of his customers. When it's time to replace the last two windows in this house, Charles will be the first person I call. I highly recommend Canadian Comfort Windows & Doors.

We recently had this Company in for replacement of 5 windows. Wow, a great job was done by the…read moreInstallers. In fact, the whole process we had with the Company was top knotch and felt appreciated as a Customer. Installers were friendly and cleaned up everything during their time which in fact, was just over 4 hours to install. We love the new windows so much we have had to call Charles (Owner) back in to measure for a new Patio Door now. Looking forward to having this one installed shortly too. 5 Star rating on our end for sure.

Thumbs downs for Centennial Glass!…read more The "experts" will push their inaccurate measurements. The company offers "custom" glass/mirror" fabrication but then tell you no...they don't do that... when discussing that you need exact measurements, customer service will ignore the customer questioning them regarding their lack of custom service. It seems that a lot of business are now providing inferior customer service. Centennial Glass is definitely on that list.

They helped me to cut a custom sized piece of glass to use in our RV when the original got…read moreshattered during a rain storm. Whole process was nice and easy, and they waited for me on a Saturday while I drove from Petawawa to Ottawa to get the new glass cut the same day before the following storm hit.

Initial assessment made in June for a two week job and was to be completed by end of August. That…read morewas the pitch by the general manager. Contract signed a few days later stipulating that work would begin before the end of August. Job not started until mid September and still not completed by end of October, 6 weeks later. After contract signed and before work started the project manager said that the job would never be completed in two weeks, however she told me twice that once started her crews would not be pulled off to do other work. There were periods from 3 to 8 days when nobody appeared on site. 25 feet of corner foundation was open to the world and left exposed for a week with some plastic sheets blowing in the wind. Crews did not know from one day to the next if they were returning to my home to continue work. My calls to the front office were received with comments about how crews can't work in the rain ! Retaining walls were not removed but buried just beneath the surface; I stopped one crew from using a Sawzall to cut buried plywood only inches from an underground natural gas line. In frustration I terminated the contract and hired two independents to finish the job. Consequently other contractor schedules were thrown off and ultimately unable to finish work before the winter set in. During the final conversation with the general manager he only said that he would take my complaint as "constructive criticism" never once apologizing for the inconvenience. If you do hire this company to work on your home expect to have them demand a cheque from you every few days for each small step of work they complete. At one point I had an email requesting payment for work no yet completed. I do not recommend this company.

Excellent, professional service. Ottawa Structural fixed my window well, waterproofed by exterior…read morebasement wall and filled it the surround 12 feet with gravel 8 feet deep to prevent any seepage to the foundation. They did a great job, came back and checked on it after the winter thaw, and we have had no problems with it since. One thing though - they are expensive, but they guarantee their work, and you get a quality job.

Bayview Windows recently installed new windows at our home in Stittsville. We are very pleased and…read morewill certainly recommend Bayview to others. From dealing with Michel and Dave on the quote, as well as great installation team of Kevin, Ben, Shawn and Matt in our home, we feel this is great company to deal with. We have also heard great things about the quality of the Northstar products they use. Jason and Cindy Stittsville

We had the pleasure of working with Ron Fenn and Shawn Veinot of Bayview Windows when we chose them…read moreto replace our front door. They came highly recommended by friends who had all their windows and doors replaced by Bayview Windows. It was a pleasure dealing with Shawn from the start, and he went over and beyond to ensure we were happy with our new door. I would highly recommend them to anyone considering door or window replacement.

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.