I would not recommend renting from Fenzel. Throughout our time there, communication was often rude and unprofessional, but the move-out process was by far the worst part. We were told we would receive credits or reimbursements for several items, including new blinds, a cleaning fee, a clogged sink, and an air filter. However, when our security deposit refund was calculated, we did not receive money back for multiple items they had agreed to credit us for. We were also charged a large amount for "paint touch-up," along with other deductions, and each tenant received only about $401 back from a $680 deposit. They also failed to notify tenants promptly when they claimed money was owed. One roommate was not told until approximately six months later that one month's rent was allegedly unpaid. By that point, the amount they demanded had grown to more than $1,500 because of added interest and fees. A tenant should not first learn about an alleged missed payment months later, after significant additional charges have accumulated. They did similar to me, but not nearly as large of an amount- when I asked for explanations , they told me to seek financial assistance. The final walkthrough was also extremely inappropriate. During the walkthrough, the owner personally told me that I had no friends, that nobody liked me, and that I caused problems everywhere I went. Regardless of any disagreement between a landlord and tenant, speaking to someone that way is completely unacceptable and has nothing to do with a professional move-out inspection. Between the disrespectful treatment, confusing charges, delayed notices, added interest, and failure to honor multiple promised credits, my experience with Fenzel was extremely negative. I strongly recommend documenting every conversation, getting every agreement in writing, and carefully reviewing every charge if you choose to rent from them. Also note how they have google reviews blocked (since most people dont use yelp) to hide their awful behavior. read more

If you want to get scammed, bamboozled and have your bank account absolutely drained dry, then sign with Fenzel investments!' Cheap ass excuse for a real estate company! STAY AWAY STAY AWAY Do not sign with Fenzel you will absolutely regret it. read more

Took them days to fix a broken thermostat during a very cold week which ended up getting me very sick and damn near flunking out. Look at your other options first. read more

Do not rent with Fenzel investments. -They will rip you off. -Make sure you read the entire lease. They will charge for painting the walls when you move out. Smoke detectors, blinds, air filters. You name it, they will charge you for it. Don't expect to get your deposit back. Absolutely ridiculous place. What a sham! Shame on you for preying on college kids. read more

Please read all the reviews. Not one good one. please don't rent from them. you will never get your deposit back. Just know that if you don't receive your Security Deposit break down within 45 days they can be sued for up to 3 times the security deposit plus Attorney fees at their expense. Please respond if you didn't get anything until after 45 days from lease expiration. thanks! read more

I wish I had never signed on with Fenzel Investments. I was cheated out of my security deposit and verbally abused by the owner, Nick Fenzel. Their company is a scam. They exploit college students and parents and think they can get away with it. I strongly advise anyone looking to rent in the Salisbury and Fruitland area to go with another rental agency. This company exploits its customers and is completely unashamed about it. There is no communication with Fenzel, all of my texts and emails went unanswered, and I was actually verbally assaulted by one of his other tenants. Nick Fenzel did nothing about this. He actually had the nerve to blame me for the incident, which has truthfully left me shaken. Rodney's Housing, Adam's Housing - whatever other options you are looking into, pursue them. I think landlords that thrive on exploiting their customers should suffer the consequences of their actions, which is why I am writing this review. I feel the public deserves an honest and unbiased review of my experiences, as I feel they could significantly serve as a warning to anyone looking to rent with Fenzel. Fenzel Investments scams its tenants, it overcharges them and it steals security deposits without cause. In addition, they are extremely slow with responding to repairs - we had to go without a toilet for about a week before Fenzel came to repair it - note that he didn't send a professional mechanic - he tried to fix it himself after a week, and unsurprisingly, the toilet went out of order again within a few hours. Shoddy workmanship and poor quality. Go with another option if you value your hard-earned money. read more