Said something was wrong with my rims but they just didn't know what they were doing. Had my uncles…read morefix two leaks in about three months after spend $1,500 Don't recommend.

Need alignment for my class C motorhome, can't do de full alignment but they check all the front…read moreend an find was everything in order, they do tires rotation check Brakes and don't charge for all the service done, very nice personnel beautiful shop with all new equipment.

I was quoted a price and they would not honor it. No explanation just no. I could not get my…read more car. Poor customer service. When i asked why they would not honor what I was told, the manager walked out and did not come back 0 stars

I've been coming here since I moved about a year and a half ago.Just this past week I had an issue…read morewith a oil leak.It wasn't anything they did with that being said I called them told them my issue.I was told to bring the car in they took a look at it and fixed the problem .Bill the manager is amazing always willing to go above and beyond.Hawk was the mechanic.I fully trust this place and recommend it.they are amazing.

My college Freshman went here to get an oil change and was charge $122. We paid the bill (should…read morehave asked the cost first) and they claimed it didn't go through so they ran the card again. Then continued to tell my son the card never went though. Meanwhile my son showed them his bank account that showed both charges had POSTED! They refused to issue him an immediate refund (even though they had literally zeroed out his bank account) and acted like they were some kind of saint letting him leave "without payment". so not only do they price gouge (I called around and it should have been like $70-80) but they literally stole from a broke college kid. SHAME ON THEM!!!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Yankton.

Subject: Discrepancy in Vehicle Features/Online Advertising…read moreDear Phil Spady, I am writing to again bring a significant discrepancy to your attention regarding the 2017 Prius listed on your website. The listing explicitly states the vehicle includes Heated front seats; Power driver seat; and other features of a prius level Four, however, I confirmed it is not equipped with these features. (The sticker in the glove box lists it as a Level Three) These were primary factors in my purchase. Please let me know how you intend to return the vehicle or if you have an identical model available that truly matches the advertised description. Regards, James Bell

Buying our vehicle here was an okay experience. The salesman was fine but it was the most rushed…read moreI've felt going through the process. They also quickly tried to sell different packages that we declined. It had also supposedly been detailed. Worse detail job I had seen. Dog hair everywhere in between seats etc and tons of broken glass was discovered in the spare tire tool compartment in the cargo area after we got home. Then we've had broken glass show up constantly ever since from what appears to be the back window being broke out at some point that was unbeknownst to us. Not impressed with the service department. We purchased our vehicle here and of course were heavily sold on the fact that their service department was amazing and that we needed to purchase the extended warranty. It was winter when we purchased the vehicle (don't normally use windows) - we noticed a while later that when we went to use the front door windows that they were extremely slow - when it was really cold the passenger one wouldn't roll up at all (it would roll down but not back up). So I took the vehicle to our local Ford dealer (we're a little over 2 hours from Yankton) - they were great - looked into it and contacted the warranty place, submitted video etc but unfortunately the warranty company (the great warranty we got sold) wouldn't cover it because they hadn't completely stopped working! Our local dealer DIDN'T CHARGE US ANYTHING to check the windows or for going back and forth with the warranty company. Fast forward a couple months - we were planning on being in Yankton for a week so I thought I would have the dealer where we bought the vehicle and the warranty look in to it. The vehicle also needed an oil change so I scheduled that also - including a tire rotation. Go to pick up the vehicle - get told the tech couldn't find anything wrong with the windows, get CHARGED $99 for that (which I'm sure was just him rolling them up and down a couple times!!), and my tires didn't get rotated. All it said was the tech didn't think they needed rotated. No phone call asking if we still wanted them rotated (which we would have)!

DO NOT BUY FROM THIS DEALERSHIP…read more When I first test drove the car, the check engine light was already on. Their mechanic did not know how to use the diagnostic tool, brushed me off, and later told me vaguely it was "just a sensor" that would be fixed. I asked for documentation such as a service slip or a photo of the dashboard once it was repaired, but I never received anything. On the day of the sale they told me over the phone the light was off, but when I drove off the lot it was still on. I was in a hurry and they knew it. They stalled me, rushed me through the paperwork, and took advantage of the situation. This dealership buys cheap cars at auction, acts overly nice to gain trust, then sells them for high prices while hiding problems. They are too cheap to fix the cars themselves because that would cut into their profit. Instead, they leave the issues and want you or the warranty company to pay for repairs. When I contacted them after the sale, they told me to just bring it back since it was "covered by warranty," but that misses the point. A car with a check engine light on should not be sold in the first place, and a professional dealer would have offered goodwill repair instead of pushing it off. I also had the car checked out by another mechanic who said the tires were so worn down they should have been replaced before the car was sold. They did not even bother to remove an old State Farm tracking device that was still stuck on the windshield from the previous owner. That shows exactly how little effort goes into these cars before they sell them. The overall rating is misleading because it mixes in their auto shop. If you look only at the dealer reviews, you will see the same story repeated: check engine lights, blown engines, hidden rust, false advertising, excuses, and cars breaking down right after purchase. My experience was not unique. It was just the next one in the pattern. If they are willing to sell a car with the check engine light glowing, unsafe tires, and a mechanic who could not even use the diagnostic tool, that tells you everything. Fake smiles. Fake promises. No accountability. Save yourself the headache and go anywhere else.

I was a fool to buy a car from Berg Auto Mall and I count it as one of my top 3 biggest mistakes in…read moremy life. If you feel like testing the fates and buying a vehicle here, make sure you bring your tools or take it to a mechanic to take the damn engine apart. They said there was nothing wrong with the Vue. CLEARLY they did not inspect it at all after purchasing it from an auction. In fact, this car had been to auction 3 times and I failed to do a VIN search to find that out until it was too late. My husband, who's stepdad was a mechanic and knows enough about cars himself, checked out the car and test drove it. What we didn't do was have the engine completely inspected. There were no codes or check engine light to alert us that anything was wrong, and we soon figured out it was because they had erased the codes prior to the sale. Not even 20 minutes after we left the dealership, the dashboard lit up. I should've just taken it back then and saved myself $2400. The timing chain had to be replaced along with some other stuff and our mechanic discovered the oil was caked on the inside of the engine in a way that suggested severe neglect. The owner was difficult to deal with and never once talked to us directly. They said we could trade it in and pay the difference or pay for repairs at a discount. As you can see from other reviews, Berg's prices are ridiculous and frankly they were so shady and dishonest with us that we didn't feel like giving them any more of our money. We got a friend of a friend discount with a mechanic nearby, otherwise we would've been out of a lot more money on this piece of junk. I worked 90 hours of overtime over 5 months to pay for these repairs. Just know that if you go here, you're almost certainly buying an auction car and the codes will have been cleared as well as any other rig job to make it look nice.

I tried to get an appointment same day and wasn't accommodated which I understood. No effort was…read moremade to attempt a different date for an appointment. I have also heard from a reliable friend he was charged $1000 after he told them to replace a part but they went over and beyond what he asked without consulting him first. Be wary...

I took my car to this place for a bunch of weird lights and issues. They where able to diagnose it…read moreand fix the issue in 24 hrs. I tried going to other places before being referred to this place and they where all to busy and had long days to weeks before they would look at it.