Pros: Pleasant staff and well stocked. Cons: Constantly had…read moreto ask for help because of items not having prices on them. Spent a lot less today because of frustration.

the staff is good.It took over 45 minutes just to pick up 2 online orders that I had ordered Friday…read morenight.

Would like to start by saying, save your patience, time and money. We decided to go with Lowe's…read morebecause we assumed a larger company would be more organized and be able to manage a simple tile install easily. Resounding WRONG! In the beginning they sold it to us and made it seem like it would be sunshine and rainbows and everything would run smoothly, but from the beginning it's been nothing but chaos and lies. We had one asociate tell us one thing then the next person would say that's wrong and we can't do that. This was for simplest things like delivering and scheduling. Then they couldn't tell us for sure if we received all of our $4000+ of needed items, which turns out we did not receive all and they made it seem like I was trying to steal from them when I tried to recover said deficit since the contractors themselves told me they were short items. My husband and I are both RNs with a toddler at home. We don't have time to try and keep up with what should be their whole business or to try and find someone who actually knows what they're doing. Also, forget about anyone trying to be helpful and get anything done once they have your money. I am truly disheartening by this company and this whole process and wish we had gone with someone else. Please just save your own sanity and go with someone else.

We bought a dishwasher a year ago, and it recently broke with no hope for repair. As we were…read morereplacing it, we discovered that the Lowe's employees who installed it, TAPED two open wires together without telling us. This could have been a serious fire hazard, and we cannot believe that the Lowe's employees did this so unprofessionally and that the dishwasher broke within a year.

I recently visited Harbor Freight 2 weeks ago, it was pleasant. There were two individuals that…read morereadily assisted in assuring I located the items I intended to purchase. There were 2 individuals, who were courteous and patient. Thank you. As for one of the clerk at the register, she immediately informed me her lane was closing, in a harsh tone. to the young man who assisted me toward the rust/cleaning brushes and detailing brushes, thank you. He knew wash aisle and where items were at. The other individual was a female, she was the one who checked me out and also helped me pay at the register. Thank you for your help. In retrospect to the woman that rushed me indicating she was closing, please don't close at the register knowing I was in line. I wish you would let me know prior to waiting in line. have some passion! I will Return due to the two individuals who went above and beyond.

I was counting my money to see if I could Marcus buy a new…read moretool box or if I had to settle for a jack when this boy man told me they where closing and I need to get out of the store instead of asking me if he could help me with my final purchase.... I was escorted out of the store

female manager with colored hair bumped my daughter while rushing to a smoke break in the back…read morewith Cory. Mutual combat state so we will be back at closing time

love this place. we go to find cool ideas on our next project and we usually do! Glad it is here in…read moreAmarillo and we don't have to drive to far.

old guy at the back entry gate where You load and unload, was very unfriendly and does not like…read morehelping newcomers. Maybe young people (I'm 23). First time being there to return some trim, didn't have a ticket as I didn't know where to go or even needed a ticket, he was pissed off and shaking his head as I pulled to the gate trying to see where to go, after multiple questions on what I'm doing, he asked if I had a ticket, I said no, he shook his head again furious, confused, I asked where to get a ticket, he finally told me to pull into the lot to park and let me know where to get a ticket, then come back to him so he could help, albeit not very descriptive on where to go, I just walked to the first building I saw where he pointed, and the office guy was very friendly and helpful, told me this isn't normally where to get tickets but helped me anyways. all the old dude at the back had to say was I need a ticket from the front office, and everything woulda went smoothly. but instead it took him being mad asking questions first.

From the owner: Builders FirstSource is the nation's largest supplier of building materials and building products…read morefor builders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Amarillo, TX lumber yard serves customers throughout Canyon, Bushland, Wildorado and surrounding West TX Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

Been shopping here since 2016, and only recently with the addition of some young long-haired dude…read morein the Garden center has customer service declined. Dude couldn't figure out how to apply a discount, so he told me to fix it online. Dude also failed to provide a price check when asked, and instead pushed the sale forward and told me AFTER. Lazy or incompetent? I don't know, but the dude needs to be replaced.

It's hard to give a 5-star review to a store where there is rarely anyone available to help you. I…read morehaven't been here very many times since I've been in town, maybe three or four, but every time I've had pretty much the same experience. I get lots of exercise walking all over the place looking for someone to help me. Once I find someone they're usually very nice about helping me but it's difficult finding someone in the first place that isn't busy with someone else or just walking by without making contact with you when you need a question answered of where to find something. This most recent visit a couple days ago I asked three different people where something was or if they carried it. Finally the third person told me the aisle I could look in and lo and behold I found it on my own and it was only $2! Online it would have been $10. They're also one of the few stores that sells cute little lavender flashlights. And on this most recent trip they had excessive amounts of hand sanitizers, antibacterial wipes, antibacterial soap, toilet paper, Etc which stores have been out of four months and usually sell out as soon as they come in. It was early evening by the time I got here so I was very pleased to find such a good Supply and bought about three items. So, if I come here I just have to make up my mind that I'm coming for the exercise and the walking. Too bad my current phone doesn't tell me how many steps I walk per day like my old phone used to.