TeamCare Behavioral Health failed my son when he needed professional care the most. My child has…read moresignificant mental health struggles and was under psychiatric care here. We attended regularly, every six weeks with the psychiatrist and weekly with the therapist. We missed two appointments over the course of the year -- both of which we were charged for -- and we received a letter stating my child was discharged from psychiatric care and barred from returning for a full year. Let me be clear: this is a minor child, unable to drive, actively struggling, and already in treatment. The psychiatrist was still adjusting medication and trying to find stability. Instead of focusing on care, compassion, and clinical responsibility, TeamCare chose bureaucracy and punishment. I even went in person to ask whether my child could see any other psychiatrist in the practice, and the front desk made it absolutely clear -- once you are discharged from psychiatry here, they will not allow you back for a year, regardless of clinical need. Yet, they were still happy to continue taking money for weekly therapy. So much for "non-profit" and "patient-centered care." The message was loud and clear: policy mattered more than a child's well-being. Mental health treatment requires consistency, compassion, and flexibility. Turning away a struggling minor over attendance -- while acknowledging they desperately need medication management -- is the opposite of ethical care. Parents deserve to know how rigid and unforgiving this system is before trusting them with their child. If you are looking for a practice that prioritizes actual patient care, accountability, and humanity, look elsewhere.

just now New If I…read morecould give this place 0 stars I would. My 4 year old son saw Karen McClure-Snodgrass for a psychological evual to test for autism and adhd. After the experience, there is no way that snodgrsss should be practicing on children what so ever. We had two major issues with her first issue: we get into the room she closes the door looks at my 4 year old and in a rude tone of voice asked him if he wanted to kill himself. I could tell she knew she did something wrong because she immediately changed it to do u want to hurt yourself do you want to die. The way she said it is not a way I would ever talk to an adult or child. She didn't ask us the parents first because if she did I would have told her there were no signs even remotely close to him having those thoughts. If she did have a patient that indeed wanted to kill themselves there is no way that patient would even feel comfortable answering her with the tone and attitude she had. My 4 year old son before this experience didn't even know what killing is. In today's social climate we don't even talk about this. We don't even kill bugs at home we are kind and let them go free. Now after this experience my child is talking about killing a lot and bringing it up in public in locations where we shouldn't be talking about it. At the end of the appointment and after I told her don't ask that question again because he had no signs of hurting himself wouldn't you know it she asked him two more times if he wanted to kill himself. I know these questions needs to be asked but they way she asked my 4 year old is not ok. Second issue: I told my son ahead of time he could go to his 2 hour preschool class after the evual was over but if he didn't want to that it was ok. As a parent I know he is exhausted after just preschool so I didn't want to push him too far. After the evual was over I looked at him and gave him the option. Snodgrssd immediately started raising her voice at my 4 year old. Screeming that he had to go to school. My 4 year old started having an epic tantrum to the point where he was hurting myself my husband and the doctor. The doctor saw and just kept yelling your going to school. He started yelling cuss words at this point. I mean I myself almost started yelling cuss words at her. She kept yelling at him what did you just say over and over again. This of course made it worse. Then my husband said well he's fitting because my wife told him he didn't have to come to school. To which the doctor turned to me and lectured me about how I can't tell him one thing and do another. GUESS WHAT KAREN I DIDNT. I JUST COULDN'T TELL YOU I ALREADY TOLD MY SON HE DID NOT HAVE TO GO BECAUSE YOU WERE YELLING AND EVEN I AS AN ADULT WAS SCARED OF YOU! We all left traumatized and now have no trust in child psychologists. My child just qualified for speech therapy to which he said I don't want to go because they are going to be like the other really mean doctor. (Meaning Karen) I reported her and the supervisor said he didn't see an issue with anything. After looking at all the reviews I can clearly see there is an issue with rude disrespectful doctors and it seems nothing is ever done. I recommend that anyone who had a terrible experience here look up that doctors medical licensing number and report them! The website to do so is: https://www.pa.gov/services/dos/file-a-complaint-against-a-pa-licensed-professional

Lancaster General Hospital saved my life. I had nothing but professional care and have a greater…read morerespect for what they do. I was in the ICU and was very impressed with their care. You can know what's going on using the app. I saw all me test and even my discharged day. To comments on security and food isn't really fair. The care is what matters to me. I'm alive thanks to LGH!

Ill start by saying I NEVER leave reviews unless I feel it is absolutely necessary. And if I could,…read moreid give zero stars! First issue- HOURS AND DAYS of absolutely no update on what is going on. My mother has been in the hospital for 6 days. And the staff has told her nothing. She was finally told on Friday (nearly 4 days after admission) what was wrong. The only way we knew anything is by looking at and reviewing labs on our own Second issue- HIPPA HIPPA HIPPA. The amount of times information regarding other patients was shared is insane. Diagnosis, prognosis, BAC, criminal charges. You name it, we heard it. Third issue- food, or lack thereof. It was hit or miss as to whether or not food was offered or provided. AND on the rare occasion she was given an option or her order was taken, the food she got was most times not even close to what she had asked for. Fourth issue- after being told there is a possibility for discharge (by NURSES who don't even make the decisions) they got pissed off at my father and gave him attitude because he asked if they knew what time discharge usually occurs. Fifth issue- fall risk, alarm on the bed, choosing between shitting oneself after several call bells pushed and ignored, or just getting up to trigger the alarm. What a hell of a decision to make. This place is an absolute joke. And its truly unfortunate that the staffing is few and far between of those that actually care about the patients and the quality of their treatment. I would not be surprised if the hospital closes or a major lawsuit occurs.