If I could give no stars I would. They did not deliver the product and did not refund my payment either. Terrible service that cheats customers. Sent so many emails with zero response. Will not recommend or use them again read more

My order (69600520) was never delivered, I made full payment in advance. And instead of making amends by redelivering they are asking for more to make the delivery. read more

My first experience with Ferns N Petals was great. I ordered the Tic Tac Toe cake for my mom and it was a super-hit! The cake & the gifts were delivered as expected and everyone at the party loved the cake. I'd certainly order from them once again. read more

Ferns N Petals Corporate - Tic tac toe cake for mom- 1/2 kg - Gift Shops Near Me - Delhi, California

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We booked FnP's wedding venue "The Pavilion" on July 6 at Delhi. What we were shown and what we were given on the day of the wedding were totally different. 1. AC not working 2. Water bootles scarcity 3. Food was not served till 11:00 p.m. even after guests arrived. 4. Caterer Mr. Varun was so rude to help. 5. Forced to pay Rs. 50k for ordering 20 extra plates at 3 am. 6. Water denied at the time of baraat swagat. Forced to arrange water bottles on our own. 7. No fan provided on outer food venue. Forced to pay Rs. 2000 for the fan. read more

WORST EVER SERVICE! Didn't deliver the item in time for Rakhi, reason was "unable to find address"! Despite having paid for express delivery!! And these guys need to stop closing the tickets without addressing the issue. I will ensure none of my family or friends use them for any deliveries. This is a nightmare!!!!!!! At least give me my money back. Horrible! read more

I wish I could the negative rating. Very disappointing it was! They neither delivered nor refunded. I wanted to surprise my brother with a gift on his anniversary in Chicago and Ferns n Petals literary ruined it. I will never recommend this website to anyone. read more

Placed an order 25 days back for rakhi for my brother in USA. 1 week back i got a message it has been delivered but my brother said it hasnt been delivered. Since then i have called and tried getting info from them thousands of times with a new lies every time: 1. Its a system error sorry, it will be delivered 2. No it has been delivered provide us with the address proof like drivers licence of your brother 3. Here is the USPS link of your order - which showed the parcel hasnt reached USPS Florida by the way 4. There is some issue with international order, it will reach by Monday 5. Going back to - it has been delivered 6. Sorry but it will be delivered tomorrow however their USPS link still showed parcel hasent reached them 7. I asked for refund to which it again changed to - it has been delivered read more

WORSE COMPANY !! NEVER BUY from FERN N PETAL I gave an order for balloons for home decoration under price 12k on thursday morning. I told them the work to complete by same day 8 in night. 3/4th of the payment was already done as per their policy and They came for decoration just half an hour before 8 pm . Such a nonsense , fraud, cheater, unreliable company. I will never ever recommend it to anyone. They were pain in head. TOTALLY. read more

DONT RUIN UR SPECIAL DAY Very bad. Not ever try this again. They dont deliver on time, they dont refund your money also. They will just keep irritating you. The motive is to take money thats it. They dont care about customer experience, quality & their services. Delivery services are ridiculous. Customer service is horrible. Dont try this and spoil ur special day. Instead call n request your local vendors. Order number #22407739. I know you dont provide any resolution. Both recepients are home. Even my security guard is at the gate. Their phones are working. I didnt received any call or mail alerts this is worst communication of yours. Even address is valid. You delivered same cake on jan 8th for the same address. I dont know but on feb 10th, this address became undeliverable. I dont know how. Do you think my house disappeared on feb10th? read more

Ref Order No: 2274347401 Oh yeah they are terrible, they sent me 3 of the 4 items i ordered for the same day and then said that it was my fault for not collecting the fourth item. ~They wont give back your money and they wont redeliver the flowers. The customer-service is also very incompetent. Below is the interaction I had with their customer service ......... I wrote:2021-02-16 23:02:04 When will this get delivered, received other deliveries made at the same time? Please inform me on the status of this order. FNP wrote:2021-02-16 23:08:34 Dear Akshay, We would like to express our deepest regret for the inconvenience caused because of your order not being delivered. We would like to inform you that we have checked with our Delivery Team regarding your order. A delivery was attempted, because of which the order could not be delivered. I wrote:2021-02-18 21:16:48 I received three other items but not this, I don't know what your delivery guy did, but how did I get three of the items I bought on the same day as this but not this. Check your records, your delivery guy is cheating you and me, again I REPEAT I GOT THREE OF THE FOUR ITEMS THE VERY SAME DAY, WHY DID THIS FAIL TO BE DELIVERED. This doesn't make sense, and if you refuse to understand this logic, ignore this mail, and I will not be using your services in the future because you've pretty much taken my money and delivered only THREE of the FOUR items I asked for and then said it's my fault somehow. FNP wrote:2021-02-19 07:54:13 Dear Akshay, We would like to express our deepest regret for the inconvenience caused because of your order not being delivered. We would like to inform you that we have checked with our delivery team regarding your order and the delivery was attempted. The order could not be delivered because of Recipient Not Available. Since you are a valuable customer, we had tried to arrange the redelivery of your order, but you and the recipient were not responded the calls. We value your relationship with us. Flowerly Yours, Neha I wrote:2021-02-19 23:16:45 Hey, you are telling me i was available for three items but not the fourth? - please stop with these excuses and think about what you are saying. I will call you tomorrow to confirm. But yes, you have my permission to deliver the flowers (that I paid for) tomorrow (20/FEB/2021) If you do not want to send them, keep my money, I am tired of your excuses, you won. FNP wrote:2021-02-20 05:36:52 Dear Akshay, Since the order had perishable product/s, we are really sorry that redelivery in this case will not be possible. Hope you can understand our constraints. I wrote:2021-02-20 05:44:10 I don't understand your constraints, I don't think you want to send the flowers or return my money. I'm tired of wasting my time with you guys, I rather spend my time posting negative reviews online. So, keep the flowers and my money, I'm posting our chat on online forms. Cheers have a great day. Can you explain why 3 items could be delivered and not the fourth? read more

This is a fraud company. The products did not delivered on the occasion and the site marked them as delivered. Now everyday chasing the customers executives they keep apologizing and raise a new ticket every time I call. So stressfully and waste of time and money. STAY AWAY!! read more

Pathetic service! Ordered a cake for my birthday and it never delivered. They are not even refunding the money. Cheaters.

I would like to give negative rating to them. We ordered some flowers for a prayer ceremony for a friend's son who passed away at a very young age. Company didn't deliver flowers at all... when I called to follow up they refused to discuss and put me on hold for a long time. Quite a shameless customer service... seems no ethics. read more

On the website of Ferns N Petals, I gave the order (Order no. 25972299) of 2 kg cake with full payment on July 1st,2021 to be delivered at my sister's address in Allahabad (Prayagraj), India. We were assured that the cake will be delivered at 11 am on July 3rd. At 3.00 pm of July 3rd, we received the message that the product (a simple cake) is not available. What is the use of giving order on such an expansive online service? I am done with your service and will never use your service again. read more

Horrible service. PLEASE never order anything from this site. They dont even deliver saying person not available. When the person is available 24 hrs. And they do not refund the amount either. It is really sad , especially when people from abroad send something for the loved ones. So disappointed. They show only 5 star reviews in their website. When people said its a huge scam, didnt expect this bad. read more

I wish I could give this company 0 stars. I ordered Rakhi to be shipped to Singapore and I paid $10 in just shipping by 22nd Aug, 2018. I have called 4 times and every time they raise a query with no results. Today, 31st Aug they sent me 2 emails - one saying it was delivered and another one saying there was no one to receive it. And the reason was that it has perishable products. Well it was just an envelope with Rakhi and nothing perishable for one and no one called the recipient. How can you say no one was there when you didn't leave any info for the recipient? Over and above that, they have the nerve to say that phone number was wrong. Lies, Lies and more Lies. I asked them to refund the shipping fees becase it wasnt delivered, they said that we will give you 7% discount next time. Don't you get it Ferns n Petals - there is no next time! My advice, never use this service, use Amazon or send it my mail yourselves. These guys are very unprofessional! read more