.There should be option for 0 stars. Asked for person to come and check mould in our kitchen…read more Stated can come for 12pm never showed. called him and he said will come in 1 hr but obvious tone he forgot about appointment. after 1 hr no call and never showed. had to call this guy at 2pm to advise dont bother to come. Wasted several hours waiting very unprofessional contractor can't trust someone who can't even show up.

Emptied my living/dining room and started using my Hoover Steam Vac. After 10 minutes horrible…read moresmell of burning. Unplugged machine and called Carpet cleaners. They were at my house within one hour and did a terrific job. I paid a bit more because it was a Sunday but it was sure worth it. Mary

Service by sales representative was great- very informative and helpful. Installation crew were on…read moretime , great explanation of how automatic system worked and left site clean of any left over material Would highly recommend Jans Wayne Gallant

This company is quality. I emailed them last minute to have a trophy made. I thought i might get…read morea réponse by the end of the day, but instead i had my trophy designed, made and collected 2 hrs later. Amazing. Highly recommend.

They did an excellent job on the carpet better than I expected however after reading the comments…read morethey did the same thing to me as Claudia. They quoted me 300 and then it turned out to be 745.00 when they arrived. I was very disappointed at the price but was in a hurry and needed to get it done. I think they should quote you the square footage amount that they charge if they do not have someone on-site to do the quote. That way the homeowner will get a more realistic price they can budget for. Thank goodness they did an excellent job!

Very disappointed with this company. Over the phone I was quoted at $200 max plus tax to clean my…read morecarpeted stairs. We decided to go with them since it seemed pretty standard. Two workers showed up to do the job early when we were out (outside of the time window) which disrupted our plans. I rushed home and they quoted us $680!!! I felt very rushed and pushed to just go with their quote since the other guy had started before I even signed the papers! It was way more than we expected and I was disappointed with how much pressure they applied to me. They did not show me evidence of the necessary 'pet treatment' since they did not show me where their blacklight showed spots. When I seemed hesitant they also stated that it would cost me $2500 to replace this carpet. I immediately spoke to a contractor who said absolutely not it would be about $1100 plus tax. I might as well have gotten new carpet! I will never go with this company again. I am very unimpressed at how unprofessional they were. They need to update their policy to provide a true quote before work has started and I should have had time to consider it or say no.

They were able to do a same day cleaning of my suit vest I needed for next day wedding. It was…read morespotless. Everyone there were professional and understanding of the customers needs. I'll thank them with more work.

If I could give them a minus infinity I would. They tried cleaning my dress without success. I was…read moretold by the manager to come and scrape the sugar off the dress and that the dress was discoloured and not wearable. The .owner Linley, did not find out why the dress couldn't be cleaned. She gave me the name of another cleaner who got the stain out I would highly recommend Alex's fine cleaners and skip Gibson's altogether. Gibson's is a poorly run company that is not at all interested in customer service.

Car-Michael cleaning cleaned my carpets in a property I had been renting for 10 years. This carpet…read morehad paint and grime and pet stains. The result of them cleaning it was amazing! The carpet looked like it had never had issues at all. The house had no smell anymore and sold for good market value. Thank you Mike and team at Car-Michael Cleaning

We paid an extra fee for our penny tile. Our powder room is very small, 30 sqft. We paid $300 which…read moreworks out to $10/sqft to have Carmichael re-colour and seal our floor. Outrageous price but it was well worth it to have the floor looking fresh and clean again. At first glance the job looked great and we loved that the floors look brand new again, however upon closer inspection we noticed that the colour that was used left streaks and smears over our tiles (see pictures). As well when they were here, Mike plugged in his fan and it blew the outlet (see picture). After some back and forth he advised me to have an electrician look at it and he kindly offer to pay for the repair but to hold off on paying until we talked to the electrician. I called our electrician and explained what happened and he said that it sounds like it was the fan that was used. However he was out of town and referred me to his colleague. This electrician came out and only charged $50 to fix it and advised that they was nothing wrong with the plug, and the damage came from the fan that was plugged in. I explained this to Mike and he deducted $50 from our invoice which was paid immediately. He came this afternoon with Carla to fix the colour smears and smudges and proceeded to tell me that this is not from his product but rather from the original grout job. According to Mike the smears and smudges I saw was leftover grout smears over my tile. Talk about gaslighting. I clearly know what my floors looked like before they showed up. I assured him that I have scrubbed this floor for years and never have I seen these markings on the floor. He said that his grout colour product does not stick to tile, only grout and therefore it's not his product. I didn't want to argue with them as clearly I was getting nowhere and I just wanted them out of my house. They spent time fixing the floor but it looks the same, no change. I have no idea what they did today. Likely they realized that in order to fix it they would have to spend hours scraping off the colour. Mike is not taking responsibility for the poor job done, after we paid extra and had the hassle of dealing with the electrician and taking time out of our day to have the outlet replaced. The grout colour left behind on the floor is now our problem and we will have to scrape it off ourselves because they were too lazy to do it themselves. I know for certain that is NOT grout. The smears around the base of the toilet show that it was their product because when the bathroom was tiled 7 years ago, we tiled and grouted and then the installed the toilet, so I would like to know how the grout would show up like that on the tile if the toilet wasn't there (see pictures). This is clear evidence they did a sloppy job cleaning the product from off the tiles and that they will not take any responsibility to fix the job! They have amazing reviews which is why we went with them however we would not recommend for anything but simple SQAURE tiles and nothing intricate, as that is obviously out of their league. We contacted Mike last night to explain how unhappy we are and that we have a Google review ready to post. He never contacted us to make it right.