Filed taxes several years in a row with this lady, just got a letter 2026 that my taxes are not…read morefiled for 3 years. Asked her for help she says contact IRS you paid me to file not my problem.. DO NOT USE THIS LADY !! The reviews are real... what a nightmare...!!!! I see why I was delayed she never filed my taxes .... What a LOCAL SCAMMER!!! I will be filing a complaint with State attorneys office to investigate this office for fraud..

One thing you look for in an accounting firm is credibility, reliability and accuracy…read more Unfortunately you can expect none of that from Faye Holland. Run far, run fast.

Most Difficult Bank to work with. My elderly parents have banked with Carter since 1999. I took…read moreover their finances when they both became disabled earlier this year, and Carter has been a nightmare the whole time. It takes weeks to get questions answered, and I spend at least three hours at their branch every time I go (during my workday no less!) They recently refused to deposit $4,000 worth of checks due to a technicality on their mobile deposit, did not properly notify me, and now are insisting they can't find the checks or fix my issue. I will be pulling every dime of my parents' money away from this nightmare bank. Stay away!

My retired boyfriend has a decent-sized savings account and IRA at Carter Bank. He was charged a…read more$3.00 fee in July because he's had no activity on the account for a year. A SAVINGS ACCOUNT. FOR SAVING. NOT TO BE TOUCHED. So we got the letter about it in August, and decided to do an electronic transfer from his other bank to Carter. Imagine our surprise when we found out in this month's statement that CARTER BANK DOES NOT COUNT ELECTRONIC TRANSACTIONS AS ACTIVITY in this case. We could do digital deposits all year long, and still get charged a fee, because those transactions are not considered activity. Why? What's the reason? In this current climate, not recognizing digital transactions as legitimate activity is definitely not "caring" in any way. What about people who are homebound? Or people who choose not to go out because of Covid? The rep we called said we could mail a check in. Seriously? That's your answer? That's a shame. I think he's decided to close both of his accounts over this small fee. Carter Bank, you're definitely not living up to your company slogan.

We changed to this bank the first of 2022, and we have sorely regretted it…read more Today, I need copies of my last two statements, but in order to see or get them, I have to disable my popup blocker on my new computer. I have spent the last hour and a half trying to disable it, however, nothing appears to work so here I sit wasting my time and getting more angry by the second. I need to see my account; I need to get statements; I need to see activity; and I do not need to waste my time going in and out trying to print something that should be at my fingertips. I have even called the Help number only to be told that I am number 30 in the que. My time is valuable too. It appears that everybody seems to have lost their minds and everything is overly complicated over this covid BS and incompetency abounds. We will be looking for another bank.

Service has consistently gotten worse! ! Can't even post a sort review so I have no waste more time…read moretyping up a bunch more words

This bank charges inactivity fees on a minor child savings account, very petty…read more Won't let me give zero stars.