Their mistakes on our accounts are numerous and too complicated to explain here. Some were minor,…read moreothers more serious. Bottom line is they have cost me too much time to correct and my husband and I are closing our accounts there. This crazy site wants me to add more words about this or they won't post it. Forgive me for this rambling, but my warning is stay away from Fidelity Bank unless you have a lot of time to spend getting things corrected.

From the owner: Right By You is more than our tagline. It's been our commitment to be there when you need us, to…read moreoffer sound financial advice, and to do the little things that help make your life easier. For over 100 years, Fidelity Bank has been helping people just like you. Find out why businesses and families come to us first - and bank with us for generations.

Best bank in town! They care about their patrons there. They recognize us and are very helpful with…read moreanything we need. Much, much better than those huge banks and are not such safe places to put your money.

Fidelity Bank is the best bank in Kernersville. The employees are wonderful. This bank treats you…read morelike a real person with a name and not just a bank account number. We have always been more than pleased with the service.

This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.