Mickey & Patti (his office manager) have been with Farmers since 1996 and they know their stuff!…read moreAlways helpful and friendly and won't steer you wrong. That's why they've been a top-ranked agency in Alabama year after year. They take care of their clients!

Absolutley the worst insurance company and agent I have ever had the displeasure of dealing with…read more My daughter bought a home and the paint on the foundation is peeling. Well I dont want to repaint it every 3 years so I scheduled a DRYVIT coating to be applied. Its a polymere coating that is waterprooof and much better than paint. Had to shedule the application for the 3rd week of june, 56 days after the purchase. Since I am not the only customer the company doing the dryvit work has, i was at the mercy of thier schedule. Then we get notice that our insurance company is cancelling the policy because of peeling paint!!!! They were so rigid that they could not wait 42 days for a superior coating to be applied to the foundation. This company in my opinion sucks and has no need for my business. Trust me folks CHEAPER IS NOT ALWAYS BETTER!!! Ken Larkin

So helpful on getting my policy changed over. Answered all of my questions with confidence.read more

I have worked with Jason Gardner's Account Representative, Dakota Grant, to help me fix an online…read moreissue I was having. She responded very quickly and was able to help me figure it out in a timely manner.

1st rate service today. Had multiple transactions to make today. I made a deposit and then took a…read moreseat to wait to be addressed. I was waited o pretty quickly. I had three things to address and everything went very smooth. Without going into my personal details I'll say that the desk clearly Amir address the three account issues that I was concerned about and answered all questions that I had as well. I have met on several occasions And each time I have been satisfied with the service. As a result I do recommend this branch.

These lady's are awesome they will help you anyway they can I love them for helping me I would…read moredefinitely recommend them to you and they will return your call and they are very helpful

At Covington Credit, Bessemer, Alabama, Kim is amazing, so helpful, so courteous, and she returns…read morephone calls, and she replies to emails. I was impressed with how Kim solved our money situation, and she explained everything. Kim wondered if I was satisfied. Yes ! Covington Credit/Heights Financial Services, 1400 9th Ave N Suite 124, Bessemer, AL 35020, Wow! God bless! Mark N Tim Elders :)

I was buying a house and Blake helped me get a good insurance rate for my new home and auto…read moreinsurance. I received a very quick response from him and his staff. I highly recommend him.

Not really sure why someone's relative has a problem getting her insurance card when she can go on…read morethe app and get it herself. It's 2021 technology is a beautiful thing she should check it out. I've never had any issues when I call. The phone is always answered and I'm treated with respect because I give the agent respect. Just saying this office is pretty great. 10/10 highly recommend.

HIGHLY RECOMMENDED! We used John Henley for several years and had great service, but we moved and…read moredecided to go with a local agent in our new city. After a full week they couldn't get us one document for our mortgage loan, and would never even let us speak to our new agent. I called back John and asked him if he could help us out, and not only did he say he could, but in 40 MINUTES he was able to add us back into his system, write up a new policy, and get the documents to our mortgage company, when this other agency (i won't name) couldn't get it done in a week. He helped us out tremendously...the customer service just can't be beat by anyone else!!

The team is incredibly knowledgeable and responsive. They take the time to understand our goals…read moreand what matters most.

If you're looking for someone to help you prepare for a worry-free retirement, look no further than…read moreSusan Sloan at Thrivent. Susan has a true gift for turning what can feel like an overwhelming or confusing process into something clear, calm, and even exciting. She takes the time to really listen, understand your goals, your values, and what retirement should look like for you. Her approach is personal, thoughtful, and always focused on long-term peace of mind rather than short-term gains. What I appreciate most is that Susan is down to earth and practical. She never makes you feel rushed or pressured. She educates, encourages, and walks alongside you to build a plan that fits your life. Susan genuinely wants to see her clients thrive in their retirement years, not just financially, but emotionally and spiritually too. Susan will help you feel more confident about your future. If you're hoping to retire well, and without worry. Susan is the advisor you want in your corner.