I went here for the first time renewing my car registration and immediately KEISHA assisted me. No…read morehassle, no problem super quick and easy. Thank you KEISHA

Convenient location off of route 30 but it's land scraped from entering from la Grange road , you…read morecan walk over from mariano's parking lot . Hours are 9 to 7 and the service is fast and easy . Forget the DMVs long lines and get your vehicle renewal sticker here .

Been a customer for decades now :-) This office has always been communicative and on the ball for…read moremy insurance needs. Recommended, and I especially want to mention Tiarra who has stuck with it during a complex life insurance process, no fault to State Farm. The office was also instrumental in giving advice on how to lower my premiums and ideas. Also a quick public announcement, that if you are busy with work and life, you can also communicate to the office through text messaging.

Tried to get a call back from Steve, but he must be too busy to respond to long term customers…read more They are billing my escrow account for homeowners and are billing me as well. DOUBLE BILLING ! They blame corporate and state if in fact they were paid twice, a refund would be issued, probably not !!! They quoted me a $19 a year increase in my liability coverage to go to $500K, but the bill came and it was a $43 a year increase. No EXPLANATION !!! When did CUSTOMER SERVICE LEAVE THE INSURANCE BUSINESS ??? Must be nice not having to respond to customers complaints, and only take their premiums. Looking for a new agent, or at least one that provides genuine customer service. Will be reaching out to STATE FARM HQ to file a complaint as well.

Absolutely horrible customer service. Had been a longtime customer of Allstate, and recently…read moreswitched to State Farm. The main reason was the complete lack of availability and communication with this agent. She rewrote my policy, but all the details on my home were incorrect (year built, exterior composition, even the home style). Placed SEVERAL calls to the agency which always led to the main Allstate customer service because the agent's office never answered. Two months of repeated calls later, policy was still not fixed. Next step was cancellation of all the policies we held with them. I'd receive mass generated emails from the agency's office manager Alycia, asking if I was happy with my coverage and promising a call to discuss my policies....spoiler alert: call never came. It was almost comical. Sad and disappointed in this agency. Would not recommend to ANYONE looking for insurance.

Allstate lazy, dumb employees Barbra brown Dominique hodge Eliizabeth alman and christine slater…read moreare the worst claim workers who continued to blame each other ... Misplace, and lost claim information and didn't submit my claim correctly and I had to file in court. I'm going back to the veteran insurance company USAA. Allstate is the worst insurance company ever. 2022

I am submitting this rave review on behalf of Gina Monti. I called today to switch auto insurance…read morefor Justin to a new car, which Gina worked out for me with major savings from the previous policy. She also looked at my policy and realized I was overpaying and reduced the premium by more than 60 %. In addition she worked a savings on my homeowner's policy. She was extremely diligent, personable and effective.....a major review from me. Paul L. Cerasoli

Outstanding customer service and Ms. Tamme went above and beyond to support and safeguard my…read moreinsurance needs. Thank you guys.

The same young lady has been working there for years and she's great!!! My only downfall is I went…read moreto get my sticker and tried to pay with credit card and they don't take them, I went there for convenience but was frustrated by this. I think they need to change that policy.

Usually, the people here are really nice and really awesome, I'm just really frustrated by the fact…read morethat I have come to this currency exchange multiple times this week for a sticker and each time they are closed. The first one I could understand was my fault, it was Labor Day... I should've thought about it. But why in the world are you guys closed on Wednesdays, went on your website and everywhere else and says that you guys are open... I literally took off work and drove all the way here just to meet a lock door... This is so annoying.

No pressure quotes with very thorough explanations of coverages and what everything means. Very…read morequick turnaround and easy execution of policies. Highly recommend!

Had a terrible experience with the receptionist Phyllis, she was so rude. I would not recommend…read morethis place

We needed more affordable insurance and trying to get quotes from other companies was way too…read morecomplicated. Sent an Email to American Family and ended up getting in touch with Rebecca . What a wonderful, dedicated person,exactly what we needed. We received our quotes in a timely fashion. Other companies didn't seem to want to work with us on a Friday afternoon and sent us low quotes,which meant that we would've been underinsured. Needless to say,Rebecca and Andy are both great to do business with. American Family USA highly rated company-call them,you won't be disappointed.

If you're looking for an agency that is on the ball and willing to go the long hall you'll find…read morethem here! Rebecca's is very careful and makes sure to follow through.

The Taxpayer Assistance Program initially contacted me in December 2011. I'm not sure how they…read morefound me, but they did. They had sent me a letter stating that I was entitled to a refund for overpaid property taxes and that their clients usually average a refund in the amount of $2,900. Their letter stated that they had an A+ grade on the Better Business Bureau (BBB). I was curious and looked them up and they were right...an A+! In exchange for their services, I would have to give 1/3 of my payment to the company. I thought it was a good deal, but I was still skeptical......especially since I had not seen any YELP reviews on this company. Their letter stated "We will continue to mail you until we hear from you because we are dedicated to serving Cook County homeowners by aiding them in the recovery of these funds." So I called their bluff by waiting for another letter......I didn't think anything of this company again until....... ..... the Taxpayer Assistance Program contacted me again in April 2012. This time their letter stated that their clients last year averaged a refund in the amount of $2,000. That's $900 less than the last letter, but still a good amount of a refund. I checked the BBB again and they still had an A+ rating. So I was finally persuaded, signed the paperwork and had the Taxpayer Assistance Program start the refund process for me. Shortly after sending in my letter, I got a phone call from the Taxpayer Assistance Program telling me the they had received my request to process my property tax refund. They wanted to let me know that they were going to get started on the paperwork but that they needed to meet me so that I could sign all the paperwork for the refund. They offered me the option of coming into their office or having one of them employees meet me at my home. Of course I opted for the easiest and laziest option for me. We scheduled a meeting in April 2012. On the day of my appointment, someone from the Taxpayer Assistance Program appeared at my home. She showed me her credentials so I knew she was legitimate. She explained the process to me very clearly and even brought with her a xerox copier to make a copy of my driver's license! I was impressed. I was told that it would take 120 days from the time they mailed my paperwork for me to receive my refund. On May 10, 2012, I received a copy of all the documents I had signed with Taxpayer Assistance Program. And on July 26, 2012, I received my refund (must faster than the 120 days quoted). I'm disappointed that my refund was not very large. I only received about $350 in return and not the thousands that was mentioned in the Taxpayer Assistance Program letter. Still, any money is better than no money and the company was very professional and prompt with their service. I had realized that the reason why I was due money was because I did not file the annual tax exemption form before paying my annual property tax bill. I think the statutory limitation for filing a Certificate of Error with Cook County for a refund is five years back. So if you find yourself in this situation, where you have never filed a tax exemption in previous years, I recommend you contacting this company. They will at least get you some money back, if not all of it. I'm sure with enough research, I might be able to fill out the forms myself. I'd also have to find someone to notarize my forms too since Taxpayer Assistance Program did all that for me. Eh, or maybe I'll just be lazy and have Taxpayer Assistance Program do everything for me if this happens again!