I have had no negative experiences with State Farm Insurance or with working with Nikki, Allyssa or…read morejust recently with Kim my service agent contacts. Today I had called with questions regarding my policy and asked about certain changes. Kim researched my inquiry and called me with in the hour. I would definitely recommend her and her company & her team for their knowledge and experience in guiding me and explaining how the coverage I wanted adjusted would help for future issues, if they were to occur. KUDOS to you Kim, and thank you! Best Regards, Susan

The staff member provided what I needed right away. She was pleasant and efficient. She sent me a…read moretext cc of my current auto insurance coverage to use while renting a car.

Long and short of my experience for the 10 years we were with farmers insurance, specifically…read moreRobert Egizio branch. Maddie was a delight in every way and handled all our insurance needs Having said that, I finally against my husband's wishes (because they knew each other for a long time) I got a quote from State Farm. State Farm 2,471.16 a year. Farmers 4,753.49 a year. Different of 2,282.33. Same exact coverage! In 10 years he overcharged us. 22,823.30.

Robert and his office have been great ! they have always been patient, courteous, and prompt with…read moremy myriad of inquiries. they have good, reasonably priced policies. I would highly recommend them. Annette -River Forest, IL

I started using Hickel CPA for LLC business and taxes. They have been outstanding. Quick,…read moreknowledgable response. Excellent tax preparation. Easy to reach and communicate with. The best CPA I've worked with.

I have worked with Jeff and Ryan for years and they are great. First with Jeff through work, he…read moredid our business accounting. After years of working with him professionally, we needed a new accountant and naturally I went with his office. Ryan joined his dad many years ago and is a great addition. I trust them implicitly and they do a great job for us. Now several of my husband's family goes to them as well. You get what you pay for and when it comes to taxes/accounting you shouldn't mess around!

Jim and his staff have been excellent for 20 years. I see Lisa's message and that is sad that she…read morewould not have seen that payments were not deducted from bank. We have never had a problem.

My husband and I wanted to consolidate all our policies with one agent and decided to go with State…read moreFarm. When we moved we selected Jim Danko as our agent hoping for the best. We brought him 2 auto, 2 homes and 1 business policy. Unfortunately, things have not gone well. Sandy, who works with Jim, made numerous mistakes with policy information and their office allowed our second home policy and flood insurance to lapse without even as much as a phone call. We thought we were set up on autopay but were only set up on auto-renew. We had no idea the policy had lapsed and during this time there was a major flooding incident on The Chain of Lakes that we were affected by. Fortunately we incurred no substantial damage. It was only by accident 5 months later we figured out the policies were no longer in force. When we exchanged emails with Sandy, asking why we were not ever called because we would never have allowed our policies to lapse, her response was that State Farm mailed us 3 bills and we failed to pay them. While I am sure what she states was true, we thought we were set up on autopay and didn't think twice about it. What happened to good old customer service? How about a phone call or an email? Given the fact that great service is the only thing that distinguished one agent from another, we have elected to move our State Farm Insurance to another agent who does actually call or email their clients when policy premiums go unpaid just to make sure there wasn't a miscommunication. I highly recommend you seek to find an agent who's attention to detail and interest in serving their clients is higher than Jim Danko's. Very disappointing and could have been a catastrophic experience for us. Thank God it was not.

HUGE DISAPPOINTMENT IN CUSTOMER SERVICE FROM JEFF. After 25 years with State Farm ( from other…read moreAgents) I left because he could not find the time to pick up the phone to assure me that he would do everything he could to help out and give guidance with my extensive moving damage claim. After a devastating move that caused over $20K damage, not to mention items that were never returned, I would expect my State Farm agent, to assure me that he was "on it". I was happy to work with Lola, but wanted to know that Jeff would use his influence he gained from Norm Glass's status to help navigate my claim. After my initial denial, I called Jeff and "he was not in" and said he would call me back when he was able to gather the "timeline" and all information. 3.5 weeks later I never received a call. Not even a call to say, let me see what the problem is, let me look into this. NOTHING. This is not the service I expect from State Farm, nor is it the service I received from other State Farm agents in the past.

I have been working with Jeff Tucker and Margie Reyes since April of 2017. They have gone out of…read moretheir way to make sure my family and I have been taken care of, all the way from auto insurance, home insurance, to even life insurance. Jeff makes sure he isn't just an agent you call once in a while, but a friend you can trust and call anytime of the day, for any reason. Margie is always available for any questions we have had, and both don't just respond in a timely fashion, they respond immediately to any of our needs. I highly recommend both of them for any insurance needs. You will not just be satisfied, you will feel at ease knowing your are always covered. Thanks Jeff and Margie. Todd, Melissa, Lily, and a player to be named later! Hey

I can't say enough good things about this insurance company. From the very beginning, they've been…read moreprofessional, responsive, and genuinely caring. Anytime I've had a question or needed guidance, their team has gone above and beyond to make sure I felt supported and understood. A special shout-out to Aggie, who has been absolutely wonderful. She's patient, knowledgeable, and always willing to take the extra time to explain things clearly. Aggie made what could have been a stressful process feel easy and reassuring. It's rare to find someone who combines expertise with such kindness, and she truly stands out. Thanks to Aggie and the rest of the team, I feel confident knowing I'm in good hands. If you're looking for an insurance company that treats you like more than just a policy number, this is the one!

I insured my homes and cars with this independent company for last 15 years. I had very…read moresatisfactory experience with all members of their team. They care about the customers and they give the right advice for the benefit of the customers. I had, for family reasons, to switch to another agent, but asa my family situation is over, I will be back with Bob Romano. I highly recommend the company for all kind of insurance

I seriously would avoid this agent. Condescending and if you only have one policy....albeit for 20…read moreyears....they'll cancel you for too many claims. 3 in 4 years and one of those wasn't pursued. So it wasn't payed out on. One was a frozen pipe and the second was a broken fireplace chimney. Old Bob told us we only had 1 policy so basically fighting for our business wasn't worth his time. Terrible

Bob and his his team are amazing! Customer service at it's best. I highly recommend that if you…read moreneed anything insured this is who you'll want!

This place is awesome. I really enjoyed working with my credit specialist Latasha Williams. She was…read morethere when ever i needed her. She would attack the creditors before the negative account hit my score and yes my score did rise. I seen a 94 point increase by the time we was finished with the second round which was a bout 83 days. Thanks Ez Consumers Credit Solution.