Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

I am very loyal and do not change insurance companies very easily. However, I am loyal to those…read morewho are loyal to me and when I came to realize that my previous insurance provider did not have my best interest at heart I began my search. Eddie Penagos earned my trust and my loyalty. I have better coverage at a rate that is consistent with product quality. See if you agree in your own case.

I have had the pleasure of being a member of Erie Insurance/River City Insurance for MANY years. It…read morestarted when my children were very young and since then have grown up and gotten insurance through them for themselves now! I would never think of being with anyone else. Once I did try to compare prices but quickly found out that NO ONE could beat them! I felt bad for even considering because they are an awesome group that has always been there for me and my issues. I have their auto and now rental. They are friendly and treat me with such respect and compassion. Thank you for everything every time!

I can't thank Sarah enough for providing me with such excellent customer service! I have just…read moreloved working with River city Insurance and would give them 6 stars if I could!

I had coverage with Jeff Johnson, State Farm for over 30 years and have always gotten great service.read more

I love my insurance agents. No matter who I speak with, everything is so easy over phone or email…read more I have everything insured with State Farm.

I usually do everything online and see no point in having an agent. However when buying our first…read morehome I figured why not talk to someone. So I walked down the street to Jeremy's office. He was quick efficient and pleasant. He also saved us money. Now almost one year later we purchased a new car and needed it insured. My wife and I both are unavailable during the week. so I take a chance and email Jeremy at 10pm. Early the next day it's all taken care of. Very impressive.

From the owner: As your local Farmers agent in Chattanooga, TN, I help customers like you identify the insurance…read morecoverage that best fits your needs. I have been an agent, and my office has been in business for over 6 years now. I have been able to help hundreds of people in this area with their insurance coverage.

Been working with Brett for over 5 years for home and auto insurance. 100% professionals with great…read morecustomer service. Highly recommend.

Having been in the insurance industry at one time, I am very opinionated concerning how an agent…read moreshould conduct business. Brett Smalley's State Farm receives my highest recommendation! He has trained his staff to be thorough in asking the detailed questions in order to not leave his clients vulnerable. Integrity and family values are important to Brett and his staff. Those characteristics are the best benefit to his customers when the customer experiences an unfortunate loss. Everyone needs an agent they can trust to "go to bat" for them when there is an insurance claim. Brett Smalley is that agent you can trust!

Kerry's State Farm team is the best I've run across in over 4 decades of property and casualty…read morecoverage. I'm glad to have them looking out for my interests in protecting my assets.

Kerry Smith at State Farm was amazing. She listened to what I needed and offered advice on changes…read morein coverage. She made suggestions on ways to save me money on car insurance and rental insurance. I saved almost $800 per year on insurance.