I am a long-time customer of PNC. I have taken out multiple home equity loans with them in the…read morepast. I have always made payments timely and paid the loan off when I refinanced my home. My wife and I have outstanding credit and plenty of equity in our home. We refinanced this summer and paid off our PNC home equity loan once again. I have now been trying for three months to obtain a new home equity loan with absolutely no movement. I've been told for three months that it is in underwriting. I've never had this issue in the past where I was able to get a home equity loan approved within two weeks by PNC Bank. I wish they would just tell me they have no interest in making a loan. I need to move on as we have home improvements we would like to make.

The staff is always smiling and helpful. The manager is welcoming and great. If you need a bank…read morethat treats you like family come to this place. Ed and staff go above and beyond for everyone!!

I love this bank! I have two accounts here. One is a CD so not much activity there. But I am…read morethe "co-signer" for my grandson's checking account. He has a part time job so occasionally I make a deposit for him. When I come in to make his deposit, I don't need to fill out a deposit ticket. I don't need to show ID. All the bank requires from me is the name on the account and they make the deposit. Occasionally they will ask me for one piece of information to double check they have the correct account but its not an account number. In other words, they make you feel as if they know you so well (which they don't because I'm not in there on a regular basis) that they can make your deposit for you without providing the debit card, etc. I love that feeling of being in a small home town bank where everyone knows everyone. Its folksy, know what I mean? I will tell you that I shopped heavily for rates for a month before making a sizable IRA deposit. Home Bank had the best rate of return that I could find of all the banks that I checked. I even checked out credit unions, even though there are no credit unions in Mooresville. Some of them were able to match Home Bank's rate but I didn't want to travel that far. You might want to check this bank out. They still offer free gifts for opening accounts. I don't see that too much anymore.

This branch is okay. Staff doesn't seem very knowledgeable as to the inner workings of the…read morecompany. I was referred to the branch by customer service for an issue and the staff at the branch said there was nothing that they could do and referred me back to customer service (probably because I came into the branch at 4:45 pm). Regions as a whole is a junky company!

I just wanted to say thank you to Chuck the manager and the teller for helping me. There was a…read moremistake made yesterday at a different branch that was closed today, so I went to Southport. They werent able to fix it exactly, but they did everything they could to help me. Thats all I can ask for! Bless you guys!

People working for them are very knowledgeable, friendly, and appreciate your business. Good perks…read moreon cards. Thinking of moving my account to them.

Constant security breaches, they refuse to allow you to report a fraudulent charge without…read morephysically going into a branch to sign paperwork. This branch isn't open Saturday at all. After a large charge was reported as fraudulent, they allowed the charge to go through, overdrafting my account and charging me for it. I feel like they have security breaches at least every other month issuing new cards all the time. I ordered new checks in January, which I paid for, and STILL have not received them.