I wanted to say good words about this bank and their customer service. I love coming here because…read morethey recognize you as a customer, they know your usual activity and needs. 5 stars for the customer service! Every time I pull in they greet me with the smile and appreciation (feeling important lol). Also, they have plenty lines for drive through and usually they try their best to move the lines fast. Thank you guys for making my days brighter! Appreciate the positivity and top notch customer service. Special thanks for Tracy and other girls that work on drive through!

Best experience at a bank I've ever had. Just needed a simple transaction today, but EVERYONE…read moreinside was working and helping customers that were waiting- very professional. I wish every company operated how chase bank did today!

Drive an hour for work and I'm waiting in front of the bank to go in at nine. I was waiting at…read morealmost 8am to go in at 9am. Manager tells me to go away from the bank because no one can be in your bank whenever they're opening. Waste my gas money again because they're incapable of opening a bank.

I started that day chaotic not having the right information and having to leave and come back while…read morethey were busy. They still managed to work with me and be kind while doing it and set me right up with what I needed.

Great experience! Wonderful team! Recommending this bank!…read moreI'm a customer of Dollar Bank since 2016. I have always liked the service of this bank. Recently, I had an issue with the international wire- I expected a large amount of money to be wired to my account. Unfortunately, money/ wire was lost in transaction between the overseas bank, corresponding bank and Dollar bank. Tracy Skelly ,one of the managers, came up with the help. She responded asap to my issue and made numerous contact calls to different departments. Tracy tried to communicate with overseas bank and gave me useful tips that could help me to get money. I really appreciated Tracy's assistance and support while waiting on the resolution of the case. After 50 days, the wire finally came to my account. However, I strongly believe that if not the help of Tracy, I don't know what would happen to my wire. Grateful and thankful for Dollar's bank team!

I just wasted two days effort and a week of time because this bank first wouldn't open my business…read moreaccount without a copy of my company's partnership operating agreement, ditching me to reschedule for a week later. During the second meeting they have an internal policy to have all partners come in to sign documents. I am the managing partner. Only I will be having this responsibility. I offered to send them the documents to be signed in front of a notary, but bankers insisted they had to sign in person even after I repeated three distinct times that was not possible. They just forfeited my good will and lots of future business.

They always help me with my request. I am a longtime customer…read more They are efficient. They are friendly and kind.

Always a great experience. Very helpful and knowledgeable. Highly recommended. Many helpful…read morefeatures.

I've been a customer of this bank for years & have multiple accounts with them. I needed some items…read moresorted out near closing time last night, & what I thought would be an easy fix, ended up taking 25-30 minutes. Penny was kind enough to stay after closing time & help me get my new cards ordered, & accounts aggregated. I never felt rushed, & she never seemed like she was in a rush to leave. She was extremely helpful & the top notch customer service was greatly appreciated. Will continue to bank with Chase.

Like every other bank out there, Fifth Third is equally as frustrating when it comes to excessive…read morefees and requirements. Back in the day, you received free checks when you opened a new checking account; now you are required to spend additional money for those checks...you are literally spending your own money so that you can spend your money- wtf!? With this particular location, it is a real hassle to get into the parking lot because of the poor location of the entrance/exit & the amount of traffic. However, I feel their customer service somewhat makes up for this...unless you have to use their poorly designed ATM. If it is raining, snowing or very windy you will get clobbered as they have an overhang only. And if the roof (or lack of) doesn't annoy you then the giant yellow poll will as I've watched & cringed behind many drivers who can't seem to steer clear due to it's too close location. There is also only one ATM so convenience clearly wasn't taken into account when this machine was installed.

Visiting this branch leaves me feeling supported and confident in their service. This past week I…read morewas dealing with some issues, and Ms. Samantha was able in a very professional and patient way to find the solution I needed! She has a very high standard for customer engagement! Thank you!

THE MOST HORRIBLE TRAUMATIC BANK EXPERIENCE I'VE EVER HAD!!!! I never did anything and I have been…read morehaving nothing but trouble with dollar bank for the whole 3 weeks I've had the accounts open. All that I've ever done with my accounts there is deposit paychecks and withdraw money. Why is my account being closed? I was sent a letter about unsatisfactory activity. WHAT UNSATISFACTORY ACTIVITY?!!!!!!!!!!!!!!!! What did I do wrong? I go through enough already!!!!!!!!!!!!!!!! I am good with finances and always have been. Bankers have given me wrong information over the phone and inside the bank.  There was an overdraft that happened that wasn't my fault. I was told by a banker when funds would be available to me and I scheduled a payment to come out of my checking account accordingly. The funds weren't made available when said and this created an overdraft. YOU ALL ARE CLOSING MY ACCOUNT BECAUSE OF ERROR ON YOUR PART NOT MINE!!!!!!!!!!!!!!!! I DIDNT DO ANYTHING!!!! I DIDNT DO ANYTHING!!!! I WILL BE MAKING A LAST AND PERSONAL VISIT TO THE BANK TOMORROW TO CLOSE MY ACCOUNTS PERMANENTLY. MY CHEST HURTS RIGHT NOW. THANKS FOR EVERYTHING THAT YOUVE DONE TO FURTHER DISRESPECT AND STRESS ME OUT. I HATE Y'ALL.!!!!!!!!!!!!!!!! Sent from Yahoo Mail on Android

I have always had great service everything I've been there! I worked with Jill Kiggins today on…read morechanging beneficiaries on my account. She made it a very easy process! Can't say enough good things about her!

I have been with this credit union since 2010! I have never had one issue with them. For the last…read moremonth I have needed some information about some money orders that I received and Jill K. has been very helpful and active in giving me that information. I appreciate all that this branch does!