The place is great, the staff has always been friendly, courteous and wicked professional. I've…read morebought 3 guitars from them for myself and my kids, and all three of us have taken lesson through them too (Shout out to Carleton - who's the best). I've also had the privilege of having one of them restrung for playing slide by Eric Hodgson who is an amazing luthier. Every time I go I am always impressed by their patience in dealing with complete nubes like me, and I can honestly say that they are the #1 reason I've re-discovered a passion for music I can't speak to anyone else's experience, but I'll never go anywhere else.

This shop is awesome and has become my go to music store. Super helpful and friendly staff, you can…read moretell they all genuinely love music. I brought my gibson and taylor in for a set up, not only was it a great price but they play and sound so much better. I plan on starting up lessons here pretty soon and have no hesitations that this is the right place for me to learn. Can't recommend more and very glad/appreciative to have a music shop like Strings and Things close by!

I bought a new guitar here back in November. It was an expensive guitar for me as I had never…read morepurchased something of this level before. Well, I had an issue with the guitar well after the return window and the folks here went above and beyond in helping to rectify the problem. I could not speak more highly of this establishment and I will be buying all my musical equipment and accessories form them in the future.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

My dealings with the great folks at Accordion Connection have been nothing short of marvelous! 3…read moreyears ago I sold my home and had some extra money to purchase a new accordion.......so I contacted the folks at Petosa and Accordion Connection and a few other sales offices. The people at Accordion Connection made my decision so easy that I didn't see the need to seek any further. They were willing to help me explore the different possibilites of how this new instrument would be configured. Arthur Welch sat down with me and partnered with me in picking out exactly what I wanted to see in "my new baby". I had extra keys added to the keyboard, plus a complete Limex wireless MIDI system (included Alpinmaster software) built into my accordion -- and best of all, it was built by Serenellini Accordions in Italy -- but to the exact specifications that I laid out with Accordion Connection in Gilmanton, NH......even down to the custom nameplate! And, as if that wasn't enough, Accordion Connection gave me a generous discount for full payment up-front.........something that they did not ask for, but which I wanted to do (for my own peace of mind). I did not know that I would be receiving a discount -- that blew me away! When my new accordion arrived -- it was better than anything I could imagine. It worked perfectly, and that special "muffled base/chord sound" that I wanted put into one of the bass machine registers came out perfectly! Their technicians were very patient in helping me to learn how to work the Limex MIDI system. At the same time, I also dropped off my "old accordion" -- a 1963 Stradavox which I had been playing since it was new, but not in very good shape these 40 odd years later. The grill was bent (concave inward somewhat), bellows corner clips missing, bellows held together with strong sewing thread and clear vinyl cauking, and many of the reeds were either cracked or not sounding altogether. I knew that she needed a lot of work, and I was prepared to pay for it. At the end of the day I ended up paying only about 1/2 of what I expected, and my "old accordion" was restored to better-than-new condition! She sported a new Limex MIDI sound system, and the new and repaired reeds sounded flawless. In repeated trips to Accordion Connection I have been greeted with warm, friendly, people -- who want nothing more than to help me achieve what I came for........even if it's just a look-around. You will be hard-pressed to find nicer, more knowledgeable, and more helpful people than Arthur and Sue Welch, and their more-than-capable techicians. Taking "short cuts" is NOT part of their vocabulary. Accordion Connection will always be my accordion supplier/servicer/restorer of choice. I highly recommend them to anyone!

I've done a lot of business over the years with them. This is where pros go in New England…read more Proprietor Arthur Welch is scrupulously honest and the quality of the workshop the best. They've always been very up front with me. They do take a hefty percentage on consignments and their Acctone line of accordions, while top quality, are not exactly a deal. Their standards of quality are the highest and you pay for that. A couple of times I've made the choice to sell on my own rather than use them for a consignment because the amount of repairs they wanted to do to get it up to speed cost more than I could sell it for. However, they never tried to talk me into anything - and these were all things you'd want to have had done if you were buying a pro working instrument. Basically if you buy something from them it's going to be a great instrument in great condition and they will really stand behind it and the same goes for for repairs. One time on a vintage accordion I bought from them on spec. the reeds (once they were set) turned out to be a big disappointment and they replaced them with a complete set of better vintage reeds free of charge.

No cashiers, no service waited 20 min then left items on counter and took off, never again.read more

they suck! their staff is rude and stupid. i will never go back there again! support your local…read moremusic store instead. you will be glad you did. p.s. i have bought several items at guitar center prior to my bad experience. however, this but never happen again!

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Very rude people here. They apparently think they are God's gift. Seriously doubt that some of them…read morehave the expertise and/or the temperament to work in music education.

Awesome place! They offered me an introductory ukulele lesson for free. Very professional and…read morepersonable.

We first met Bethany, owner of Candlestar Services, at a homeschool enrichment program we attended…read more She was teaching a math class. My daughter was having feelings of being unable to understand math the way I was able to explain it. Math is a language. Helping your child learn that language is impossible if you do not speak that language with the same accent or in the same dialect as your child. I decided it was time to try private tutoring. We contracted with Bethany for twice weekly hour long sessions at first. Initially we drove to her home. Here we are, entering our seventh year of 1:1 tutoring with Bethany and we still feel this is the best decision we've made with regard to our daughter's math education. In fact, our daughter graduated Cum Laude from high school in May 2023 but wants to continue to work with Bethany! They are working on higher level mathematics now! They now meet online 1:1 for 50 minutes weekly. Our daughter took a gap year after graduation because she is working as the TA for the dean of her high school, as well as taking a class at our local community college before she leaves for college in September. She plans to continue working with Bethany until she is no longer able to. We highly recommend Bethany for math tutoring!