Worst company I have ever dealt with. Multiple issues including leaking. very poor workmanship. Now…read morethat the roof is leaking they won't respond to calls or text. I also reported them to atty general. Possible legal action soon.

Homeowners, beware. We ( along with our insurance company ) paid Ohio Roof Masters -- nearly…read more$300,000 -- for a roofing job that remains incomplete, leaking, and riddled with issues. Despite receiving full insurance funds for a complete roof replacement with premium materials, the company left major sections untouched and instead used cheap materials worth a fraction of what was paid for. The owner, Marc Ross, was informed of these problems repeatedly -- including serious misconduct from his crew -- and not only failed to correct them but continued to make the situation worse. Workers were caught on video drinking on the job, stealing copper, and even trying to blame an innocent young woman for the theft until video evidence cleared her. They destroyed a custom, expensive birdbath, tore up our yard, and showed an astonishing lack of professionalism. Marc Ross was fully aware of these issues and lied to us multiple times, failed to supervise his crew, and was paid for work in areas that were never even touched. In my opinion, this is not just poor workmanship -- it's deceptive business practice. We are now starting legal action and reported the company to regulatory agencies ( including the attorney general , insurance company , police department ,licensing board , BBB , and a few others ). I strongly urge others to steer clear of Ohio Roof Masters and Marc Ross. This has been an exhausting and costly experience -- don't make the same mistake we did!

Joe came out to inspect our roof after we purchased the home (under Feazel warranty) and I couldn't…read morebe more satisfied with his work. He was prompt, professional, and extremely knowledgeable about all aspects of roofing. He showed me pictures and explained how the ridge vents were at the proper distance after the home inspector said it was to narrow. He took the time to explain everything to me and answered all of my questions. Joe's attention to detail and quality of work was outstanding. He went above and beyond and even helped out with my gutters!!! We just had our furnace and A/C go out among other things and he did a solid by telling me what was wrong and what he recommends out of his own goodness to include clearing out the blocked gutters! I highly recommend this company (shout out to Joe!) for being awesome.

We had a roof replaced due to storm damage several months ago. The roof looks great and the crew…read morethat installed the roof was super nice and knowledgeable. We also had the siding replaced that also looks very good. However, customer service doesn't seem to be one of the company's priorities. We need additional paperwork for the insurance company and so far the insurance agent and myself have been unsuccessful. After about two months finally spoke to someone that is willing to figure out who can help. Bottom line - quality of work is great - customer service not so much. For this reason I can't recommend to others. Customer service doesn't stop once a job is completed plus word to mouth is still the best form of advertising.

The Ohio Certified Team was very thorough with their inspections. They spent time with us…read moreexplaining their findings. We appreciate them and would recommend them to all of our friends & family.

First of all Cindi was professional and got us booked for an inspection within the week, she was a…read morepleasure to talk to. Craig and Karl were quick and thorough with the inspection and overview. I love that I could book with a small family business that truly cares for their customers! Thanks everyone! We love our new home!

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

Klaus repaired the roof, the gutters, and the posts under the porch roof for us. They were very…read morethorough and paid a lot of attention to detail in the porch posts.

Everything went well. He was very organized, professional and just an all round nice guy. He…read moreexplained everything. Would definitely recommend him to anyone.

Steve is amazing. Trust him with your next home inspection. Need to check for termites or radon? He…read moredoes that too. I will definitely recommend him for all inspections.

Never answer the phone or care to call back. They need to get better on communication. If they do…read morework as they communicate, is not a good work.

I felt very comfortable with Kelly, he showed me things I didn't even know about. He was very…read moreknowledgeable, and he explained himself quite well. I already recommended this inspector to friends.

Rob came and installed our radon mitigation system with his helper, Travis. Both were nice as could…read morebe, quick, and efficient and got the job done. We tested at over a 9 and now are below a 1, overall just really great, clean work. Rob is very responsive and easy to work with. Would recommend him over and over!

Absolutely fantastic to work with and got us on the schedule asap! Travis was extremely detailed…read moreand didn't leave out any details when doing his recaps with us, and the pricing was very fair. Thank you for your help :)