Emily was amazing! She was very friendly and easy to get along with. She is also flexible when it…read morecomes to scheduling drop off and pick up times. She was very thorough with her instructions and reminders. She gave us pictures of Twix (our dog) while we were on travel and that was very comforting to know that Twix settled and ate well and that he too was also enjoying his time. I will work with Emily again whenever I need a dog sitter. Great job, Emily, and thank you!

We originally found Emily when my work converted to a hybrid schedule and we needed someone to come…read morea few times during those days to let our puppy Mango out of her crate to get some play time, potty, and get fed. Mango seemed very comfortable around Emily, and she even sent us a picture while she was over watching her. We also discovered that Emily does daycare during our conversations with her, and have since tried that route once. It has worked out well knowing that Mango has someone to keep an eye on her throughout the day while we're gone, and not just barking up a storm while locked in her crate all day. Emily communicates primarily through text, which has worked out well for us in coordinating logistics and communicating schedule and updates.

Updated Review -…read moreSee attached photos. This is about trust. - Our cat (who is actually a girl ) has been cared for many other people in the past including friends and pet sitters before we moved to Pinole (not Hercules) and needed to find a new sitter - Cathie's response was posted 6 months after my original review so not sure if she is thinking of someone else

Cathie is heaven sent. She is a true animal whisperer. Cathie is professional, trustworthy, honest,…read morepatient, efficient, loving and kind. She came to pill my parent's cat, who was in heart failure, for months on end, every morning and evening. She never missed an appointment. She had to give up to 6 different meds in different doses in the am and pm and developed multiple ways to lessen the trauma to our cat. She was with my parents and the precious kitty up to the very end and sat with my parents as they processed their deep grief. She is an incredible and talented person!

Get Out of Town, Robbee and her team have watched our fur babies and home for many, many years. We…read morefull trust that our kitties get the best attention and care while we are traveling. She is flexible and it is always a treat when she shares their photos with us. They are always happy and show off their best behavior... I recommend her care highly and without reservations.

I've been using GET OUT OF TOWN! for the past seven years, and Robbee is the best. She is…read moretrustworthy and dependable and pays attention to the details. She always takes great care of both my resident and foster cats. I never have to worry when I go out of town, and I especially love getting text and picture updates. We've used her dog walking services in the past too, and our dog loved her. Give her a call!

Cindy was so great!…read more Let me just start off my saying my two Yorkies are very defensive when protecting their alpha! They definitely made their voices heard when first approaching Cindy. But her energy was so great that only after a few seconds they calmed down! They happily went with her for their little spa day. When I picked up my fur babies after Cindy was done, they came out looking fresh and clean and like entirely new yorkies! Highly recommend you checkout Cindy's work! Thanks again Cindy!

My 5-month-old Yorkie Kobe got groomed here last month and I really like the haircut he got! The…read moregroomer was so gentle and friendly. He looks adorable, and I'll definitely be returning. Highly recommend this place for Yorkies!

I tried to s schedule 4 visits which was letting my chickens in and then letting them out. They…read morehave automatic feeder and waterer so it was just open the door and close the door. The price was close to 300.00. No way! I didn't use them and won't try again seeing that kind of price!

I just moved to the area recently and, with the pandemic, had not left my cats in anybody else's…read morecare in a long time. When I planned a holiday weekend away with my family and didn't know who to call, I started researching on Yelp and called another cat sitter who specialized in cats. He was already booked that weekend and referred me to Rebecca Marlin Pet Care, saying that he would trust his own pets with them. So I gave them a try and they took great care of my little posse and sent some phenomenal pictures. I had almost forgotten how cute my own cats were until I received the pet sitting reports!

Sophie is a very committed and caring petsitter. I first had her petsit for me over Thanksgiving…read morewhen my original sitter fell through at the last minute. She was very accommodating and made time to meet me and my cat Elsa despite her busy petsitting schedule over Thanksgiving, so that she could get a feel for Elsa in person. She clearly loves animals and always sends detailed updates when she takes care of Elsa for me. Elsa clearly loves her too. I cannot recommend Sophie and her services enough.

Sophie is the best! She gave our cat so much love and sent pictures and videos every visit. She…read morealso efficiently administered medicine for our 16 year old cat and kept the house sparkling clean. I highly recommend Sophie. You won't worry about your pet, as Dophie is warm, reliable, and efficient!

Katie and her assistant, also named Katie, are a life saver! Our 17 year old long haired cat, Lou,…read morecan't clean herself as well as she used to so unfortunately her coat forms mats that become very thick very quickly. Katie is a vet tech and we know her through our vet, Dr. Reid (of East Bay Veterinary House Calls), so we knew we could trust her, but this is the first time we asked about her grooming services and we couldn't be more impressed by the experience and results. Lou walked out from the bathroom with her new lion haircut and clipped nails, and was clearly feeling so much better! We've tried many groomers over the years and are so glad we've found Katie - she's the best! We highly recommend her to anyone looking for a cat groomer!

I have been using Ray of Sunshine for about 3 years. I travel a lot for work and for pleasure and…read morethey have ALWAYS been able to find coverage to care for my babes when I was out of town. This was huge for me, when my regular sitter was away the team would train new sitters on my behalf and made the process as easy as possible. Last year my 2 older cats were very sick, the sitters always picked up/cleaned up the, sometimes very gross, messes they produced. This is one of the many very personal and individualized services they take on without question to assure I feel like my home is in a comfortable state while I'm gone. Most importantly, my pets LOVE Diana and Katie! They play and pet my fur babes and I have seen for my self the affection both ways. They have bought them toys and always send me pictures of them - so I can see how happy they are. I cannot say enough wonderful things about this amazing service! I highly recommend them to all!

After putting a lot of thought and waiting a few days so I can be more logical about the situations…read morethat Suzie and her business put us through, I will start from the beginning so all dog owners and animal lovers in general that are looking for a good dog sitting/boarding business can grasp just a bit of what we went through. Me and my husband found Suzie's pet care on Yelp, we lived very close to her and my husband was pleased with the rates she was offering, on the other hand I did notice a 1star review from a previous client (that Suzie has managed to remove through yelp) stating that her dog was bitten by another dog under Suzie's care and she was concerned about the amount of negligence that caused the poor dog to be bitten so horribly. That scared me but my husband wanted to give her the benefit of the doubt and we really wanted to save money on our travels (big mistake) so I called and talked to Suzie regarding this review I noticed and how it concerned me, she responded by how she learned from that mistake and how she had responded to the review, which was great and all ..then she went on assuring me that my dog would be in good hands. We picked our dog up the first time after we had her boarded and everything seemed fine except my dog smelled like a cigarette head to toe. I was so upset and disappointed but I just let it go, how ever we needed to find a dog sitter for our next trip months later, so I contacted Suzie and addressed the smoke smell on our dog that wouldn't go away. The one thing I did like about her service was the fact that she would send pictures and updates, she told me it was "the fireplace " they use.. well if that's the case I'm more concerned about the amount of smoke vs. oxygen in her home and how come my dog smells more like a cigarette then your home when we walk in? My husband didn't think we had enough proof to think other wise so again my dog for the last time went under Suzie's care while we left for Thailand 11 days. Suzie contacts my Husband via what's app to let him know her father passed,and she had to leave town and she's leaving our dog with her daughter.Now at this point we are concerned but we want to be sensitive towards her situation because I know how it feels to lose a parent, but Suzie failed to communicate with her daughter and with us, we did not even get a courtesy call or perhaps to ask if we were ok with this change, she tells us she's leaving our dog with her 23 year old daughter, that we never had any contact or communication with up until we dropped off my dog and she was Asked by her mother(Suzie) to come say hello. A couple of days go by and we have tried to contact Suzie via phone, text the business anywhere we possibly could email to see how our dog is doing, No response what so ever. I was having a anxiety attack and tried to book a flight back home from my birthday trip just so I can go get my dog and make sure she is still alive and well. I couldn't enjoy my trip nor did I want to stay anymore at that point. Long story short my cousins go to pick our dog two days before we are supposed to come back, because we couldn't book a flight without paying a extra $$800. While we are on FaceTime and my cousins are picking up my dog , the daughter of Suzie didn't even know which crate belonged to my dog, how could you not know something so simple which is where she was sleeping? Come to find out not only did Suzie leave and not have her daughter communicate with us she also thought it was ok for her daughter to sleep in a bed with my dog. No Suzie it is not ok, it is not ok for you to leave clients that pay you in advance worried and just leave without asking us if we are comfortable with this situation, your business is separate from your personal issues and as much as we are sorry for your loss, our dog is our family too and we expect the proper care you promise to serve and provide. I have attached a few text messages regarding this situation so you can see what type of responses we were getting and please yelpers do your research! A few good reviews doesn't assure safety and security anymore I'm afraid.

I have used Suzi for boarding approximately four times since my first review. The care she and her…read morefamily initially provided was excellent but there was a noticeable decline in attention to detail (I was sent home with the wrong toys, dishes, etc. or things were lost) and getting the correct items back required additional effort on my part (I re-purchased another harness, re-purchased a missing dish on the first occasion, and when yet another dish turned up missing, Suzi went with me and purchased a replacement set of dishes). On the last occasion my 9 year old dog was bitten on the ear and cheek by one of Suzi's dogs. Accidents happen but I wasn't informed of the incident until a day AFTER it occurred. Furthermore, she didn't take the initiative to take my dog to the vet to get checked that day (or the following day, for that matter). I did ask her to take my dog to the vet first thing Monday morning, which she did, and I also asked her to take my puppy to the same clinic to get her rabies shot. My older dog was examined and put on antibiotics. My puppy did not go to the clinic (okay, fine) but Suzi lost my puppy's vaccination records. This meant that I had to circle back to the person I adopted her from and get a copy of the records which was a hassle. Overall, I would prefer entrusting my dogs' care to someone I can trust to make the hard decisions I can't make when I am out of town. I need someone who will communicate with me in real-time regardless if the news is good or bad. Suzi lost my trust so I won't be utilizing her services anymore.

Fetch is absolutely amazing and Nelly loves her usual care giver Todd..As soon as he knocks on the…read moredoor, her tail begins to wag and wag and he loves her as well. I will only utilize Fetch Pet Care as they rock !

Fetch have been wonderful for us. Great communication, reasonable prices and marvelous care…read more(including daily photographs, which is awesome :-) We recommend them highly.

I have a super shy one-year-old British Shorthair. I hired a Rover sitter the first time I left her…read moreand had a terrible experience. After doing a ton of research on cat boarding in the Bay Area, I found Mau, and I'm so grateful I did. After just two stays, they've managed to bring my shy girl out of her shell. The patience and care everyone has shown in letting her get comfortable at her own pace has meant the world to me. I'll be recommending them to anyone looking for cat boarding. Just don't make them too popular that I can't get in because I'm never letting my cat stay anywhere else!

Finding Mau House has been a life-saver. We have two elderly indoor cats that can no longer be left…read morealone at home for long periods, so finding Julie's place has been amazing. In fact, when returning from a two week trip recently (our pets' first stay away from home), the two kitties looked and behaved as relaxed and happy as we could have hoped for and more. The staff took care of the custom food and feeding schedule, as well as made sure that the post-surgical collar stayed on the entire time; and our cat's head wounds healed up by the time we returned. Besides being great cat care-takers, the Mau House staff are also great pet-parent allies too. We couldn't say enough good things about how we and our pets were treated. We have booked another stay here for our kitties; and have no worries as to their well-being and care. We're so relieved. -- Thank you, Mau House!