here are the facts: 3:00 appointment, he shows up at 5:00…read morepm. I told him it's cooling but not well, probably needs more refrigerant, probably has a leak. He hooks his gadget up, says its low on refrigerant, might be due to a leak, but he couldn't tell me where and it was and would cost more than 800 dollars to do a full test to find where. He started focusing on the corrosion on the coil. He called a couple places about part costs but they were closed at 5 pm, they wouldn't have been closed if he was there on time.. He was there from 5 pm to 5:21 pm, for 21 minutes, and charged me $100 saying "I hate that I didn't fix anything for you but I have to charge you for my time" He didn't fix anything and told me what I already knew plus some bs. Days later they send me an estimate for $2000 to replace the coil, which had nothing to do with the cause of the leak. They lied to me about multiple points, first: They pretended to look into if it would be under warranty. He said that my warranty claim was denied because I'm not the original owner, and also because even if I was "they" said they wouldn't cover the corrosion because it was caused by dog urine. What they didn't know is: sure I had a dog when he walked in, but I've been here for years with no dogs. I never had a dog until about three months ago, and regardless my small dog never goes in the back yard. I asked how is it dog pee, isn't it more likely wet grass from the mower since it's such a uniform pattern all on the side of the unit that was exposed to the mower discharge? He still kept going on about how it's dog pee and I need to pay $2,000 to get the A/C working again, without proving to me how the coil corrosion was the cause of the problem. I finally get ahold of RUUD to ask about their warranty. They said I would not be denied for being the second owner, that it's still good for 3 more months for a second owner so that was a straight lie he told me. Then RUUD said to get the distributer and claim number to see why it was denied. I asked Action heating and cooling for the info, he said he didn't have a claim number. How is there no claim number if the claim was denied? He was just BSing me. I spent hours on the phone and researching all this yet I gave them $100 for "their time" when really it was for nothing to get fixed and hear nothing but lies. I called Bryan's Heating and Cooling for a second opinion. He found the leak, it was a bent nozzle, he fixed it, was there for about an hour, recharged the refrigerant, leak fixed, got the ac working fine all for 560 total, a reasonable price. Then he got on the phone to warranty the coil, and everything was ok, warranty was ok. The second company I went with showed me either how incompetent or how crooked Action Heating and Cooling is. I paid a hundred dollar lesson so that someone else could learn from my mistake in going with Action Heating and Cooling.

Woke up with no heat this morning. Called Action Heating and…read moreCooling Justin answered and made it right out to fix it! True professionals great prices and service! Will use them every time for heating, cooling and plumbing!

Thanks again to Waldorf Riley. My A\C unit wasn't cooling at all. I called one day and the very…read morenext day Luke was out and quickly diagnosed the problem and got me all fixed up like he always does. That's why I always request him by name! Thanks Luke! I'm loving the cold A/C again. I found the price very reasonable and the quality of service outstanding as always.

I would like to thank all the good people at Waldorf Riley for the exceptional service and…read moreinstallation of our new Heating and Cooling system. Kiley was outstanding in helping with the upfront work on spec, ordering and scheduling and great pricing, while the craftsmen, Drew, Trey, and Cole did an outstanding job on installation. They were very knowledgeable, very polite and took the time to explain any questions I had. Great job on housekeeping and clean-up. I would highly recommend Waldorf Riley to any needing AC or Heating needs. Outstanding job Team!

Customer service on the phone and on the site get good reviews…read more Pam was great. She took the information and processed the service with excellent care. She'll even TEXT!!! The crew found more problems than I thought. They fixed everything. Stuff works!!! Y'all be blessed now.

These people are shady! After they came and snaked my lines which went all right I asked to pay…read morethem immediately, the plumber told me they would send a bill soon. The next day I called them and they told me it hasn't been processed yet, so I wait a week, same answer. A month rolls by and I recall about that bill and give them a phone call and they have no record of me. I then see the actual plumber who did the service in Bricks cafe eating breakfast and I mention the bill that I never received. He smiled and said "they will get it to you" They did give it to me! 10 months later I get the bill for 450 bucks with a 18 percent interest rate for every month I didn't pay starting with date the work was done. The Bill said I owed around 1100, I drove into there place and talked with the lady at the desk. She saw that I wasn't pleased, and I mentioned how this was against the law, she immediately caved and blamed it on a CPU glitch. She then asked for the original 450 which I paid in cash and made her give me a receipt. How could that be a glitch though? It was printed and then mailed to my house stating everything that I mentioned. I reported them to the BBB because I could tell I wasn't the first person or the last they will be trying that scam on.

Quick to respond and offer positive solutions. I had interactions with Taylor Finch and he did an…read moreexcellent and professional job for me in fixing my leaking sink, clog drain and bring my lines up to code.

The service requested was great! The quality of work was above previous experiences. While the…read morevalue for Freon is crazy, I understood it. Would recommend!

Tricky problem with furnace. Roth showed up on time, carefully evaluated & located bad part…read more Getting the right part took several days, as expected. Expensive part; reasonable labor charge. Heat is back on and all is well.

I signed up for their service plan several years ago. They call me twice a year to schedule a…read moreservice call. They always come when they say they will. They give me a reduced rate on these service calls. They are always kind, courteous and helpful. What more could I ask for?

Joshua was fast, professional and knowledgeable. Thank you for taking time and extra effort…read moreresolving my issues. Going above and beyond my expectation. Thank you Joshua @ Custom Mechanical.

From the owner: Custom Mechanical Services is a family-owned business that…read moretakes pride in leading the Turn Key Construction Business industry with innovative and new-age approaches to repairing, servicing, and installation.

Midwest Mechanical was the second company I called for an estimate. The day before, I had a highly…read morerated company from Yelp check out the AC because my Airbnb guest reported it wasn't blowing cold air. I own the home but had to relocate out of state for work, so coordinating repairs hasn't been easy. That first company told me the entire unit needed to be replaced and quoted me $4,500. I felt sick. Thankfully, I always get a second opinion -- and I'm so glad I did. Midwest sent Angel out the next day. I didn't mention the prior diagnosis, just asked him to take a look. He quickly identified the issue as a single part that needed replacing. The office stayed in touch with me the whole time, and Angel was able to return later that same day to complete the repair. The total? Around $300. Thanks to my smart thermostat, I could see the house cooling down in real time. I honestly thought I was going to have to shut down my Airbnb business -- I couldn't afford a full AC replacement. Midwest Mechanical absolutely saved the day. I'm incredibly grateful for Angel's honesty, skill, and work ethic.

Midwest Mechanical has been outstanding across every job they've done for me this year. They…read morehandled plumbing work, repaired a mini-split, and recently installed a high-efficiency HVAC system in my 1940 Crown Heights home. Their pricing was fair, the techs were skilled, and communication was solid from start to finish. The new system (98 percent efficient furnace and 19 SEER2 AC) has been running for less than a week and the comfort difference is dramatic. Quiet, efficient, and the house finally feels warm instead of drafty. This company delivers and earned my trust.

They were very quick and had my problem solved in no time! They accepted my manufacture warranty…read morefor parts, from unit installed by another company. They were also quick in responding and transparent in billing. I would highly recommend them. Appreciate that they are Veterans and support the Vets.

From the owner: We offer 100% satisfaction before payment We are Locally…read more owned We offer 10% off for Veterans, Active Military, and 55 and older We charge $100.00 to drive to your home and diagnose the issue, free quote for repairs, accept all major credit cards. We sell Amana “American made products with Lifetime warranty.