Service or the total lack of it is a big issue!! Over 30 minutes and no water, drinks or any service other than (I will be with you many times and nothing)!!! The place was mostly empty but had many staff standing around! After a LONG wait (finally the rest of the standing around staff decided to help), we got our food and drinks. And they were both quite good! A restaurant/bar with decent food/drinks and yet an "ok" rating (I rounded up from 2.5) as opposed to a great rating (would have been a solid 4)....It's obvious the issue is poor service. It's not poor because they were rude, in fact everyone was polite. It's just a long, long wait. Sorry but I will have to chalk that up to poor "front shop management". If you see staff struggling or tables sitting there without service, get others to help out or you help out. Otherwise the rating would be much better. read more

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Bartender lady and servers were great! Best physical plant restaurant in Orillia. Chef was drinking at the bar and then yelling at the Kitchen Staff. Loud enough to disturb diners. Fire his ass. Food was luke warm. (because Chef) Fruit flies everywhere! read more

We stayed at the Orillia Champlain Waterfront next door and it included a breakfast at Fionn MacCools. My bf and I both ordered the Pub Breakfast. There was only three tables there and the restaurant still had difficulties providing speedy service. Another couple that arrived before us constantly had to get up to rush the order , ask for drinks, ask for bill . It took about twenty mins for our food to arrive. It was nothing special , home fries lacked taste, my pouched egg came out in a pile of running mush , toast was just toast , and they also forgot our bacon! After asking, the waitress delivered us a plate of dry crusty burnt bacon. As we were in a rush to check out of our hotel , we requested the bill right away . Although it was free, we still wanted to tip the waitress. Big mistake , as after we tipped, we found a piece of thick hair fried in with the bacon. Disgusting ..! Overall, I give it a 2/5. (It prob would be a 1/5 if we had to pay for it). read more

Fionn MacCool's - Dry crusty bacon - Irish Pub Near Me - Orillia, Ontario

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Service was amazing. Came for St Patrick's day with my wife and the pub was so well decorated, got some giveaways and had some lovely drink food and conversation with the staff! Thank you for making wonderful memories!!! read more

Fionn MacCool's - Irish Pub Near Me - Orillia, Ontario

While in Orillia we were walking the main street to decide in what restaurant to eat. Fionn's is on that main street and it had live music on their outdoor patio. The band sounded as so much fun that we decided to come here for dinner. We are glad we did! They have a beautiful outdoor patio on the front with view to the Main Street and the people walking by. Our server, Heidi, was very attentive and sweet. The band was outstanding. Nice mix of music. Their singer, Charlotte, is full of life and has an interesting style of singing. Their menu is extensive, and mainly pub food. Everything we ordered was delicious. The mini Yorkshire pudding was an appetizer and they were different and tasty. They had broccolini on the menu, so we ordered it as a side dish. It was prepared in a great way: lightly grilled in olive oil. The shepherds pie is a small portion, yet it was filling, and we ordered it with a side salad. Very tasty pie!!!! For dessert we ordered sticky pudding and it was a large portion and delicious. It comes with a scoop of ice cream. read more

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Great service and excellent food. The potions are large and lots of great pub food. Beer specials and a comfortable seating area with lots of sports yet still quiet enough to hear yourself speak. The service was really good and a bonus 10% off for caa members and they give you scene points. Will certainly be back and since it's walking distance from the house the summer patio will be a must. read more

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Nice Irish pub. Outdoor seating area was pleasant and the food we ordered was tasty. Mini Yorkies were very good. read more

Fionn MacCool's - Mini Yorkies - Irish Pub Near Me - Orillia, Ontario

Below average food. Bad service. Waitress and bar staff spend all there time hanging around bar. Also not wearing mask as they are suppose to be, hugging and carrying on. Won't be back and don't recommend. read more

Ordered delivery through skip the dishes, for nearly $19.00 I got a shephard's pie that looks like a cheap TV dinner and is as small as my hand. It's also more like a stew than a Shepard's pie. This portion size is a HUGE disappointment, the least they could have done was actually give me enough mashed potatoes to give it substance. My husband got blarney fingers and fries... They forgot to send his meal completely!! My son got a kids chicken fingers and waffle fries, the fries are cold and soggy and his fingers have a rubbery texture. We order from skip the dishes all the time, we like to try different places quite often. But we won't be ordering from here again. read more

Poor customer service, live music too loud, never got to experience the food. We visited this venue at around 2 P.M. on a week-end (I believe it was a Saturday). M'lady suggested this venue for lunch with our toddler son and I. We were seated promptly, but found that the live music was so loud that we could barely hear each other from across the table. Also, nobody ever came to serve us, while the venue did not appear to be busy. We ended up leaving after not even being offered drinks for 15 minutes, and also after deciding that the music was too loud to be able to have any conversation and also we felt that it was too loud for our young son. Based on my experience with this venue, I do not see me returning to it. read more

Food was great. We had salmon salad and the shepherds pie. They had some very good nonalcoholic drinks. And our server, Kirsten, was absolutely fantastic. read more

We loved going to this restaurant when it first opened. Our first bad experience was approx. 3 years ago. We sat on the patio and ordered our drinks and food right away. It took 30 minutes to get our drinks and after 2 hrs of waiting for food with no check in from the server we had to go into the restaurant to the bar to ask for the bill for the drinks. We never got our food. We thought we would give them another chance as it's been three years. Nothing has changed. In fact there are now fruit flys everywhere. We had to deflect them away every 3 seconds and my husband had his hand over his beer the whole time. With that being said we will not be back. read more

Good meal on the patio. Decent service and the food was great! Had my family of six there.

Waited in line for 45 minutes and didn't move at all. The waitresses seem to be friends with all the people there just to drink and not eat. Wasn't greeted what so ever while we waited. Went accross the street and my daughter was offered water while we waited in line and our experience was excellent. Will not go back to Fionns. read more

This was my first time here as a restaurant and mind you it's covid so we had to have take out, so when I got home opened it up and seen this mismash mess and it wasn't in a Yorkshire bowl at all and the Cesar salad was not to be desire. I will keep this rating until i can go in person to eat. I would have expected more for this price of it. read more

This place is excellent with lots of food options. Service was good and beer was ice cold. Pricing was average for pub style and more then I could eat. read more

i went here today at 12:30 and didn't get a beer till 12:45 then they totally ign me! i had my wife coming and when she got there we sat there for 20 minutes with no one even coming to the table! the worst part is that im a regular! i drink there 2 times a week! my wife got up and left im never going back there when i went to the manager she just shrugged her shoulders! bye bye!! read more

Transitioning to an all new menu today. Still a few bugs to iron out with the service. I suspect that the good food will be enough to overcome the service issues. Would return for the pub pie and power bowl. read more

A friend and I had lunch there on Sunday, and it was great. I took a risk and had the 'power bowl' after a weekend of camping food in Muskoka and it rocked. Actually felt better after from the fresh kale and beets (!!). My friend had the Salmon and Leek Pie and he loved that too. Service - Elliot? - was great too. Highly reco this place - and near the lake, too. read more

I've been to other Fionn MacCool's locations and always enjoyed the food and the service. However, my experience with the Orillia location was completely different and very disappointing. To start, the hotel we stayed at had a breakfast flyer for Fionn in the room. It cleared stated on the flyer that Saturdays and Sundays breakfasts are served till noon. We got there at 11, and were told that Breakfast is only till noon on Sundays. I opted to order a burger. Waited over 40 minutes to get our food. At this point I'm already disappointed at the slow service and the place wasn't even busy. Finally got our food. The food looked ok but then I took a bite...I bit into a cold burger pattie...not only was it cold, it was pink inside! The waitress was apologetic and offered to bring me something else. At this point I was so turned off, I didn't want to eat. We left shortly after..my meal was taken off the bill but what was REALLY disappointing is that the manager DID NOT personally come to our table or apologize. he left the waitress to do the apologizing..To me, that is POOR MANAGEMENT. If a customer has just eaten RAW FOOD, the least you can do is go talk to them and maybe offer them some incentive to return to their establishment. Very disappointing! read more

Went for my birthday dinner. Have been back for drinks but definitely not ordering food again. They have live music sometimes which was a nice touch. read more

We waited over an hour to get our food, and when it was brought out, they brought one dish at a time with 30 minutes between the time when the first dish arrived and the last dish came. Some dishes were very cold and some were very hot. My salad had wilted lettuce. (Plus, it was a cob salad and had only half a hard boiled egg... who does that??) The servers were run ragged and way understaffed. When we finally got our drinks, they came in kids' sized glasses because they ran out of bigger glasses. Then we didn't get refills. We had to ask for and then wait for cutlery, ketchup, drinks, everything. Bad food. Bad service. Overall, a bad time. And it wasn't even super busy when we got there, so I don't understand why it was such poor service. I felt bad for the wait staff. I get the impression that management doesn't care about the quality of the service or food or getting repeat customers because they rely on their lucky location. Terrible read more