I cannot think of any other business where competent service, flexibility, availability, and…read morecompassion are more important than for a funeral home. My family has always used Ferfolia Funeral Home for several important reasons: 1. Their staff are the most professional, caring, and down to earth people. They are prepared, organized, and wiling to accommodate to the needs of the family. 2. The funeral home itself is spacious, nicely decorated, and offers facilities to hold large groups for snacks, and meals, if needed 3. Their ability to coordinate the various "moving parts" is exceptional. They are able to communicate with churches, cemeteries and various family members with ease. 4. When working with the staff, you really get the feeling of "being taken care of."

They messed up my brothers obituary twice. The got my name wrong in the Plain Dealer and were…read morecalled to fix it. The following week the sent the wrong name to the Aurora Advocate.

I approached this process cold and completely clueless. Thank God I received a referral to…read moreSheffield from a family member. The whole task of choosing a headstone and making decisions around the details were overwhelming. That all changed when I finally called and heard Darlene's professional & sweet voice answer. I had an idea of what i wanted for my mother, and after explaining it to Darlene, and hearing in reply, "We just finished an order like that last week." all of my anxieties were allayed. From our initial conversation, I knew that I would be delivered everything I wanted for my mother (and also my father whose stone was being supplemented) and it felt as if i had a dear friend helping me every step of the way. And since I was doing all of this from 2500 miles away, I appreciated the constant communication and the artistic renderings of the final products.

January 11th, 2021…read more Ms. Carla Hodge is an amazing Angel! Truly one of God's beautiful creations. The entire Cummings & Davis Funeral Home should be grateful to have her represent their establishment so well. She is the true definition of patience, strength, and leadership. Carla, thank you for your professional support during this difficult time in my life and for helping me make these arrangements virtually. You walked me through this process as I cried rivers of tears and at times breathed like a fire dragon. You held me together with your organizational skills and your listening ear. You are a remarkable woman with extraordinary customer service skills. Thank you for being who you are and for all that you have done and continue to do. May God bless you and your friendly staff in this new year and the years to come. Dear Families, My sincere condolences for your loss. I pray you are handled with compassion and patience from this lovely Cummings & Davis Funeral Home staff as I was in my time of need. Losing my mother (who had pre-existing conditions) to Covid-19 was devastating to my family and I. I had to make the arrangements on my own because everyone was too hurt from losing her. Carla was amazing...and her staff was great. She helped me handle the arrangements virtually! Everything exceeding my expectations! My mother was laid beautifully to rest January 2nd, 2021. I am so thankful for Cummings & Davis Funeral Home. They exceeded my expectations and I'm confident they will do the same for you. God bless you all. -Sincerely, Mahasha- January 11th, 2021 E: reesemahasha@gmail.com P: 440-915-5239

This is the only funeral home that I will use. Have used their services a few times and the…read morestaff was very helpful . They do an excellent job at making your loved one look natural, almost as if they were asleep.

Shady sales tactics, ignoring very clearly stated budgets and unwilling to give clear pricing on…read morethings until already vulnerable, grief stricken people have their hearts set on something they can't afford. Don't parade us around the grounds showing us plots, extolling their virtues and avoiding our questions about cost when you know full well it's 4x our previously stated budget. And quit using the line "this is forever" when people take their time to consider the costs. It's demeaning and manipulative. I wouldn't want my family to sacrifice their quality of life for my quality of death. I have never felt so ignored and taken advantage of.

I have trusted Sunset Funeral Services and Cemetery for my and family and myself. Our legacy will…read morebe remembered forever.

Tom Steinbauer handled the unexpected funeral of my brother in law. it was a lovely service and…read morefacility. Really great people work here who care about the little things. Thank you so much!

This place makes your unhappy experience of losing a loved one even more unhappy…read more Their AV equipment is from the 1970s and the owner is rude and unpleasant. When we called to discuss our bad experience, he indicated it was all our fault and we did not deserve better since we did not use their embalming services. We'll never use again.

Look no further. Even a year and a half after my spouse's cremation, Ann came to bat for me when I…read moreneeded an additional death certificate. Blessing is the best. Thank you all!

Blessings has been exactly what it says a blessing ! Losing a loved one is never easy but the…read morefacility made the process as smooth as possible .

I found myself in the unthinkable position of needing cremation services for my mother. I…read moreoriginally chose another place but when my mom actually transitioned they didnt answer the phone. So I called my back up option and boy am I glad I did. They quickly came and offered their condolences. They were very sensitive to us. They even told us to let them know when we were ready to close the bag. Upon leaving they gave us a card and told us to call to set up a time to come in. The following day my brother and myself went to the Steinbauer funeral home in Solon to meet them and pay for our direct cremation (unbeatable price btw). They were professional, helpful and informative throughout the whole process. The guy that lives on the premises (tim maybe) even offered to get a lock of hair for me. Something so small and intimate yet I was to bewildered to think of it but I am so glad I have it. They walked us through the process and gave a us a loose timeline on what happens next. I already had an urn and cremation jewelry (they did not mind putting ashes in the extra pieces) to leave with them. The day of the memorial I went to pick up the urn but there was some confusion and it wasn't quite ready. I was able to take the urn with me to the memorial but would need to return for the paperwork. The guy that lived on the premises (Tim maybe) said we could stop by after the memorial regardless of the time and he would take care of us. We showed up at about 1030pm or so and he was so gracious. I would say that they went above and beyond for us and I would recommend their services to anyone.

Cheap prices equal cheap service. My mother's cremation was preplanned so i thought this would be a…read moresmooth process. I was in the funeral industry for years so i understand what is needed for good customer service and to help a family have arrangements completed efficiently. Took hours for them to come to transport the body to the crematory. I had to track down the funeral director for the paperwork needed for cremation to take place. The remains were not ready when the funeral director said we could pick them up. I had asked for fingerprints to be obtained and after many negatives i wouldn't believe they would even be hers. Don't use this service unless you want more stress at an already stressful time.

Being in Ohio, home from Texas due to my mom passing. Mom insurance had lapsed and we had to pay…read morefor the cremation. After paying we were told the remains would be ready that following Friday. No call or update. I called the Tuesday after that Friday just to allow some time. I was told the following Tuesday. Just called and left a message today. Please tell families a ETA that makes sense and do not string us along. This is not a easy time and it's been a month now and I can't really do much without her death certificate and I need her remains so that I can go back to Texas but at this point. I don't have a job there so I don't know what I'm going to do. But my mom's remains an and birth certificate will help to move past this experience and provide a move towards closure.

Good morning. Reaching out to you all to hopefully get my family results. On November 15, our…read morefather passed of pancreatic cancer. Sadly, he didn't have insurance. A fact we didn't learn until after his passing. We chose Watson Funeral Home on 109th in Superior for his services. An agreement was made that if we paid in full by December 4th, we would have his remains (we had to choose cremation) and 100 obituaries ready to be picked on the December 6th, as we were having an intimate memorial service for him on December 8th. We paid in full on December 3rd. When we called on the 6th to pick up his remains and obituaries, we were told that neither would be ready until December 10th, without remorse or apologies. Our family was forced to have a Memorial without our Father's remains. The added stress this added to an already stressful situation can not be put into words. Hoping you all can help us shed some light on this tragedy and Watson makes it right some way.