I found myself in the unthinkable position of needing cremation services for my mother. I…read moreoriginally chose another place but when my mom actually transitioned they didnt answer the phone. So I called my back up option and boy am I glad I did. They quickly came and offered their condolences. They were very sensitive to us. They even told us to let them know when we were ready to close the bag. Upon leaving they gave us a card and told us to call to set up a time to come in. The following day my brother and myself went to the Steinbauer funeral home in Solon to meet them and pay for our direct cremation (unbeatable price btw). They were professional, helpful and informative throughout the whole process. The guy that lives on the premises (tim maybe) even offered to get a lock of hair for me. Something so small and intimate yet I was to bewildered to think of it but I am so glad I have it. They walked us through the process and gave a us a loose timeline on what happens next. I already had an urn and cremation jewelry (they did not mind putting ashes in the extra pieces) to leave with them. The day of the memorial I went to pick up the urn but there was some confusion and it wasn't quite ready. I was able to take the urn with me to the memorial but would need to return for the paperwork. The guy that lived on the premises (Tim maybe) said we could stop by after the memorial regardless of the time and he would take care of us. We showed up at about 1030pm or so and he was so gracious. I would say that they went above and beyond for us and I would recommend their services to anyone.

Cheap prices equal cheap service. My mother's cremation was preplanned so i thought this would be a…read moresmooth process. I was in the funeral industry for years so i understand what is needed for good customer service and to help a family have arrangements completed efficiently. Took hours for them to come to transport the body to the crematory. I had to track down the funeral director for the paperwork needed for cremation to take place. The remains were not ready when the funeral director said we could pick them up. I had asked for fingerprints to be obtained and after many negatives i wouldn't believe they would even be hers. Don't use this service unless you want more stress at an already stressful time.

There really should be an option for zero stars, right? From the building to the experience, what…read morethis place lacks is any sense of class. At one time, the structure was a cool, old, Chagrin Falls house; now, it is a dilapidated shanty in need of complete renovation. If you time your visit right, you can see the staff wheeling a corpse out to the garage for embalming! No kidding! If you are a smoker, you could probably bum a smoke off the guys hanging out near that garage lighting up just before your family's service starts as well. And yes, it is true, a scene from the movie Bad Grandpa was shot here as well, befitting of its classlessness. A funeral is sad enough as it is. Our experience here only made it worse :-(

From the owner: Stroud-Lawrence Funeral Home is a leading funeral home serving the area with compassion and…read moreexperience when you need it. We offer pre-planning services, grief support, funeral services, insurance portfolios as well as caskets, monuments and vaults. For all of your funeral home needs, contact Stroud-Lawrence Funeral Home, in Chagrin Falls.

They truly are the affordable option and the only family owned Jewish funeral home! the others are…read moreowned by large corporations now! It was good to see Shapiro is still a Family business!

I cannot say enough good things about Frank and my experience at Shapiro services. I had to arrange…read morea complicated funeral for my mother who passed away at a memory care facility here in the Cleveland area and who wanted her burial in the family plot outside of New York City. I consulted with Frank in advance and pre-paid the funeral costs. He guided me through every step with support, professionalism and a great deal of kindness and compassion. He helped me to keep the costs manageable and efficient. And then he connected me with a whole team of wonderful people-- from the lovely couple who did the transporting to New York to the amazing rabbi who did the service on the day of the funeral. During an incredibly difficult time Frank was always there to help and guide me, answering every one of my calls immediately and reaching out to me with important details and to get my input on decisions that were needed. I will never forget Frank and am grateful that I found him.

I hope I live forever and never need this place, but if you die, it's where you want to be…read more I have attended funerals here (R.I.P. Bob R., I'm sorry you are gone, but you died doing what you love. I thought for sure you could make that jump.) and they have been dignified. They are also very active in the community and sponsor a lot of events and such. Again, I hope you don't need to use them, but if you do, they are great.

I just want to say they did the one of the nicest things for the community. After the sugar and…read morefalls Valley parade, they provided a complete party, including hamburgers and hotdogs and chips and water and pop to the community.. they also had a live band providing entertainment

Not only did they take wonderful care of us when my grandparents passed away, but when my father…read morepassed away years later, they were so supportive and gave me guidance even though I could not afford to use them for his final arrangements (he had no life insurance and no money). It has been over a decade since that happened and I still remember it to this day (and always will). They did not have to be so compassionate and helpful and guide me, but they were absolutely wonderful. It's already in my will to use to DiCiccos for my final arrangements and I recommend them so highly to anyone.

400th review time. I try to make these centennial reviews extra special. Well, this one could not…read morehave more meaning. Attended my dad's funeral here in 2010. And my uncle Tito's about this time last year. Blocks away from the long lost Front Row Theater where I saw my first concert. With my dad. My uncle always arranged the anjual Santana concert outing at Blossom. They both dug Latin rhythms. The whole family being from Argentina. I became a man at this stretch of historic Mayfield road. I was still a kid(32) when my dad passed. And when my uncle passed last year I fully realized my place in the world. I tried to let go of childish pursuits(girls, infamy, fun) and instead wholly focused myself on family, household and legacy. Arby's is right next door if you need a Jamocha break during this heavy, depressing review. I don't come out to this part of town much anymore. Not really any businesses I fancy. Well, maybe Puff n Stuff and Master Pizza. Anyhow, I did a lot of growing up in my two visits here. I mended some fences, made some impossibly tall. So goes life. Saw people I hadn't seen in decades. Felt emotions I hadn't felt in many years. My dad, uncle and brother are all buried feet apart just up the road in Chesterland. This is a solemn part of town for me. And I think Flo lives at Progressive up on route 91, so yeah... I don't know where I'm going with this. So, as for this establishment- respectful, classy, loving. Recommended.

I cannot think of any other business where competent service, flexibility, availability, and…read morecompassion are more important than for a funeral home. My family has always used Ferfolia Funeral Home for several important reasons: 1. Their staff are the most professional, caring, and down to earth people. They are prepared, organized, and wiling to accommodate to the needs of the family. 2. The funeral home itself is spacious, nicely decorated, and offers facilities to hold large groups for snacks, and meals, if needed 3. Their ability to coordinate the various "moving parts" is exceptional. They are able to communicate with churches, cemeteries and various family members with ease. 4. When working with the staff, you really get the feeling of "being taken care of."

They messed up my brothers obituary twice. The got my name wrong in the Plain Dealer and were…read morecalled to fix it. The following week the sent the wrong name to the Aurora Advocate.

Never in my life would I have thought to write a review about a funeral home, but here we are. Lou…read moreRipepi was not someone I knew, or would have been in my circle. But when the unthinkable happened my husband quickly reached out to Lou. He told me not to look anywhere else he is someone you can trust. When the moment came all of the details were taken care of and highly organized. Then came the moment where we had to sit with him and discuss next steps. I had no clue but he patiently guided us and made sure every thing was carefully thought of with no rush. His employees were EXCELLENT! From choosing the casket, getting the right image and verbiage for the obituary. Making sure that they had a few pictures of her so that they could apply right makeup and hair style, it was amazing. I'm glad that they had our back. The day of the viewing, the father who led prayers and last rights all amazing. The procession to the cemetery all so beautiful. Lou our family is forever grateful. Thank you from the bottom of our hearts. Excellent value for the casket we chose and everything else. Just sit with him and have a chat, I'm sure he can work with different fair budgets.

Lou and his entire staff were so compassionate and caring. Lou has taken care of our Family for…read moredecades and we would never think of going anywhere else when losing a loved one. Thank you Lou for helping me when my husband passed.